Trade Secrets Tech Summit: Travel Industry Solutions (feat. Sheila Folk)
01 Dec 2025
Contributed by Lukas
This is the final episode of the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann an...
Trade Secrets Tech Summit: VacationCRM (feat. Stephen Kelly)
24 Nov 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: VacationPort (feat. Sarah Bauman)
17 Nov 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
How did Brownell, America’s oldest travel agency, modernize its tech stack? (feat. Rene Alldredge)
10 Nov 2025
Contributed by Lukas
This season, the aptly named Trade Secrets Tech Summit is all about technology. But this week, co-ho...
Trade Secrets After Dark: The latest trends in luxury, reality TV travel and all the good vibes (Feat. Virtuoso’s David Kolner)
03 Nov 2025
Contributed by Lukas
This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada dig into all thing...
Trade Secrets Tech Summit: Travelport (feat. Andrew Jordan)
27 Oct 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Beyond the algorithm: Keeping travel personal in a tech-driven world (2025 HAR*Wired Week)
20 Oct 2025
Contributed by Lukas
With AI, automation and new platforms emerging every day, how can travel advisors ensure their busin...
Trade Secrets After Dark: Expedition cruising, morning hikes and the best travel movies (Feat. Lindblad’s Rachel Woodward)
13 Oct 2025
Contributed by Lukas
This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada dig into expeditio...
Trade Secrets Tech Summit: Viator (feat. Sarah Dines)
06 Oct 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: TravelJoy (feat. Dayo Esho)
29 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: FamGuru (feat. Carrie Wallace)
22 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: LUXPages (feat. Dora Karanikas)
15 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Expedia TAAP (feat. Robin Lawther)
08 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Tres Technologies (feat. Lee Rosen)
01 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Brava (feat. Jeremy Sulek)
25 Aug 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets After Dark: Travel advisor resilience, mai tais and upgrades gone wrong (Feat. Northstar Travel Group’s Mary Pat Sullivan)
18 Aug 2025
Contributed by Lukas
This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada tackle the evoluti...
Trade Secrets Tech Summit: The Trip Boutique (feat. Fernanda Barrence Mutz)
11 Aug 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Magic Made Simple (feat. Christina Vieira)
04 Aug 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: TravelWits (feat. Arman Bimatov)
28 Jul 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets After Dark: Travel advisor advocacy, travel mishaps and favorite cocktail recipes (Feat. ASTA’s Jessica Klement)
21 Jul 2025
Contributed by Lukas
Welcome to Trade Secrets After Dark, a new series from Trade Secrets co-hosts Emma Weissmann and Jam...
Trade Secrets Tech Summit: Approach Guides (feat. Jennifer Raezer)
14 Jul 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: FyndTravel (feat. Lisa Watson)
07 Jul 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Travel42 (feat. Larissa Worley)
30 Jun 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Encore: How do I find and maintain work-life balance as a travel advisor? (Feat. Stephanie Lee)
23 Jun 2025
Contributed by Lukas
The Trade Secrets Tech Summit (season six of the podcast) is taking a quick summer break. In the mea...
Bonus: Inside Tern’s acquisition of Lucia, plus an encore episode about finding your brand identity
16 Jun 2025
Contributed by Lukas
The Trade Secrets Tech Summit (Season 6 of the podcast) is taking a brief summer break, but we're pa...
Encore: Demystifying DMCs: What are destination management companies, and how can travel advisors best work with them?
09 Jun 2025
Contributed by Lukas
The Trade Secrets Tech Summit (season six of the podcast) is taking a quick summer break. In the mea...
Trade Secrets Tech Summit: Travel Pro Theory (feat. Kate Thomas)
02 Jun 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Tique (feat. Jennifer Jacob)
26 May 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: TripSuite (feat. Jacey Jones)
19 May 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Safari Portal (feat. Rachel West)
12 May 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: AtlasGuru (feat. Kim Bennett)
05 May 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Travefy (feat. Stephanie Gries)
28 Apr 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Lucia (feat. Grace Van Hollebeke)
21 Apr 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: WeTravel (feat. Ted Clements)
14 Apr 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Axus (feat. Gregory Wilshire)
07 Apr 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Sabre (feat. Kathy Morgan)
31 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: VAX VacationAccess (feat. Josef Shomperlen)
24 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Sion (feat. Irving Betesh)
17 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: The Hive (feat. Whitney Shindelar)
10 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Trade Secrets Tech Summit: Tern (feat. David Shull)
03 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Wei...
Guess what’s coming on March 3? A brand-new season of Trade Secrets!
17 Feb 2025
Contributed by Lukas
Trade Secrets is back for its sixth season, but with a twist: Welcome to the Trade Secrets Tech Summ...
Trading social media for Substack: Using content to build a brand (Feat. SmartFlyer’s Kayla Douglas)
10 Feb 2025
Contributed by Lukas
In this special bonus episode, Trade Secrets is all about content — and why travel advisors sh...
Encore: How should travel advisors manage client expectations?
27 Jan 2025
Contributed by Lukas
Trade Secrets is on a winter break. We're sharing some of our favorite episodes until we return. Tra...
Encore: How can new travel advisors build a successful career? (Feat. Bill Coyle)
13 Jan 2025
Contributed by Lukas
Trade Secrets is on a winter break. We're sharing some of our favorite episodes until we return.&nbs...
Encore: Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)
30 Dec 2024
Contributed by Lukas
Trade Secrets is on a holiday break. We're sharing some of our favorite episodes until we return. Th...
Encore: Why can't we be friends? Forming productive travel advisor-supplier relationships
16 Dec 2024
Contributed by Lukas
Trade Secrets is on a holiday break. We're sharing some of our favorite episodes until we return. Th...
Season 5 finale: Emma and Jamie’s top 25 predictions for travel in 2025
02 Dec 2024
Contributed by Lukas
In the season finale of Trade Secrets, co-hosts Jamie Biesiada and Emma Weissmann share their top 25...
2024 rewind: What trends shaped the travel industry — and impacted agents — this year
18 Nov 2024
Contributed by Lukas
From ASTA’s fight against American Airlines’ distribution strategy to the Taylor Swift effect on...
How do I find and maintain work-life balance as a travel advisor? (Feat. Stephanie Lee)
04 Nov 2024
Contributed by Lukas
Balancing work responsibilities with the needs of personal life has become exponentially more diffic...
Demystifying DMCs: What are destination management companies, and how can travel advisors best work with them?
21 Oct 2024
Contributed by Lukas
What’s the difference between a tour operator and a destination management company (DMC)? How can ...
Oh, the places you’ll go! Destination weddings, honeymoons and beyond, feat. Jennifer Doncsecz
07 Oct 2024
Contributed by Lukas
This week, Trade Secrets takes on the world. Jennifer Doncsecz of VIP Vacations returns to the podca...
Trade Secrets at Virtuoso Travel Week, part 3: How can travel advisors get ‘commissions with a comma'? (Feat. Dondra Ritzenthaler)
23 Sep 2024
Contributed by Lukas
In this episode, the final in a three-part series of Trade Secrets recorded on the road at Virtuoso ...
Trade Secrets at Virtuoso Travel Week, part 2: As a travel advisor, how do I break into the world of luxury travel sales?
09 Sep 2024
Contributed by Lukas
Trade Secrets is on the road again, this time at Virtuoso Travel Week in Las Vegas. In the second ep...
Trade Secrets at Virtuoso Travel Week, part 1: What are the latest trends in luxury travel? (Feat. David Kolner)
26 Aug 2024
Contributed by Lukas
Trade Secrets is on the road again, this time at Virtuoso Travel Week in Las Vegas. In the first epi...
Inside the Trade Secrets mailbag: Answering your most pressing questions (Feat. Chad Burt of Outside Agents)
12 Aug 2024
Contributed by Lukas
This week, Chad Burt of Outside Agents joins Jamie Biesiada and Emma Weissmann of Trade Secrets for ...
How can new travel advisors build a successful career? (Feat. Bill Coyle of KHM Travel Group)
29 Jul 2024
Contributed by Lukas
New travel advisors, look no further than this episode of Trade Secrets for advice on everything fro...
How should travel advisors manage client expectations?
15 Jul 2024
Contributed by Lukas
Travel advisors, how do you handle it when a client has unrealistic expectations? What if they ask t...
Trade Secrets on the road, part 3: How does Europe’s travel agency landscape compare to the U.S.?
01 Jul 2024
Contributed by Lukas
Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA ...
Trade Secrets on the road, part 2: From pitch to prime time, how travel advisors can — and should — get on TV (feat. Jenn Lee, Vanessa McGovern and Erika Richter)
17 Jun 2024
Contributed by Lukas
Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA ...
Trade Secrets on the road, part 1: ASTA’s Zane Kerby on American Airlines and the importance of education
03 Jun 2024
Contributed by Lukas
Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA ...
How do you grow your travel agency — and trust your new advisors?
20 May 2024
Contributed by Lukas
When it’s time to expand your business, what’s the best way to do it? Should you hire independen...
Travel advisors, what’s your brand identity? (feat. Christina Vieira)
06 May 2024
Contributed by Lukas
Marketing is an important part of most travel advisors’ businesses. This week on Trade Secrets, Ch...
How should travel agents address travel advisories?
22 Apr 2024
Contributed by Lukas
When the State Department upgrades its travel advisory for a destination, or updates an advisory wit...
Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)
08 Apr 2024
Contributed by Lukas
Welcome to season five of Trade Secrets. In this episode, hosts Emma Weissmann and Jamie Biesiada we...
Mic check, one, two: How do we create Trade Secrets?
25 Mar 2024
Contributed by Lukas
How is the Trade Secrets podcast made? Find out all the behind-the-scenes details in this special ep...
Why can't we be friends? Forming productive travel advisor-supplier relationships (feat. Vicki Freed and Jamie Margolis)
11 Mar 2024
Contributed by Lukas
Welcome to the season four finale of Trade Secrets. This week, co-hosts Emma Weissmann and Jamie Bie...
Icon of the Seas: How big can a cruise ship get?
26 Feb 2024
Contributed by Lukas
Get ready for a cruise-filled episode of Trade Secrets. This week, co-hosts Emma Weissmann and Jamie...
Travel advisors, are you using the right tech stack?
12 Feb 2024
Contributed by Lukas
Travel advisors, are you stuck in the technological past? In this episode of Trade Secrets, Brian ...
Decoding 2024: What trends will shape the travel advisor landscape?
29 Jan 2024
Contributed by Lukas
This week on Trade Secrets, co-hosts Emma Weissmann and Jamie Biesiada gaze into their crystal balls...
Encore: Top travel pros and their best advice for advisors
15 Jan 2024
Contributed by Lukas
Trade Secrets is on a break right now, but will be back starting Jan. 29 with brand-new episodes. In...
Trade Secrets presents Humans of Travel: Kristin Karst of AmaWaterways
01 Jan 2024
Contributed by Lukas
Trade Secrets is on a holiday break, but in the meantime, we wanted to share some of Travel Weekly a...
Trade Secrets presents The Folo: A wish list for Disney’s $60 billion parks plan
18 Dec 2023
Contributed by Lukas
Trade Secrets is on a holiday break, but in the meantime, we wanted to share some of Travel Weekly a...
Trade Secrets presents The Last Resort: 1 Hotel Hanalei Bay
04 Dec 2023
Contributed by Lukas
Trade Secrets is on a holiday break, but in the meantime, we wanted to share some of Travel Weekly a...
The fast lane to success: Travel advisor Christy Menzies’ million-dollar start
20 Nov 2023
Contributed by Lukas
How did Christy Menzies, the owner of Menzies Luxe Retreats, achieve $1 million in sales in her firs...
How do I get started as a travel advisor?
06 Nov 2023
Contributed by Lukas
Thinking of becoming a travel advisor? This is the Trade Secrets episode for you, featuring the soun...
Which travel insurance policy is right for my clients? (part 2)
23 Oct 2023
Contributed by Lukas
Travel insurance is an important product for travel advisors and travelers alike, but it’s also an...
Which travel insurance policy is right for my clients? (part 1)
09 Oct 2023
Contributed by Lukas
Travel insurance is an important product for travel advisors and travelers alike, but it’s also an...
On the ground in Maui: Should travel agents send clients to the island right now?
25 Sep 2023
Contributed by Lukas
One month after wildfires devastated Lahaina, Signature Travel Network decided to move forward with ...
Fam trips: How can they help your business, travel advisors?
11 Sep 2023
Contributed by Lukas
This week, Trade Secrets is all about the fam — fam, or familiarization, trips, that is! Hosts Emm...
As a travel advisor, how do I encourage my clients to travel more sustainably?
28 Aug 2023
Contributed by Lukas
In this episode of Trade Secrets, Indagare’s Melissa Biggs Bradley discusses the company’s susta...
Hawaii wildfires: What travel advisors need to know
10 Aug 2023
Contributed by Lukas
In this special episode of Trade Secrets, co-host Jamie Biesiada gets an update on the wildfires in ...
How do I use generative AI to improve my travel agency’s workflow?
07 Aug 2023
Contributed by Lukas
In this episode of Trade Secrets, hosts Jamie Biesiada and Emma Weissmann are joined by Christine Vi...
Navigating the expedition cruise boom: Insider insights for travel advisors
24 Jul 2023
Contributed by Lukas
Embark on a voyage of discovery into the fast-growing world of expedition cruising on this episode o...
Unleashing sales superpowers: Sales strategies for travel advisors, part two
10 Jul 2023
Contributed by Lukas
In this two-part episode of Trade Secrets, we’ll delve deep into the world of sales strategies for...
Unleashing sales superpowers: Sales strategies for travel advisors, part one
26 Jun 2023
Contributed by Lukas
In this two-part episode of Trade Secrets, delve deep into the world of sales strategies for travel ...
Why is Europe so busy this summer?
12 Jun 2023
Contributed by Lukas
Travel to Europe surged last summer after two years of pandemic-related restrictions, and this year ...
What’s it like to captain a small-ship cruise?
29 May 2023
Contributed by Lukas
Picture it: you’re onboard a Windstar ship after spending the day in Venice. You’re the only cru...
Top travel pros and their best advice for advisors
15 May 2023
Contributed by Lukas
This week’s Trade Secrets episode was recorded at the ASTA Global Convention in San Juan, Puerto R...
Should travel-planning fees be the same for every client?
01 May 2023
Contributed by Lukas
Fees are a perennial hot topic among the travel agency community. On the season four opener of Trade...
Our biggest and best season is on its way -- new episodes starting May 1
24 Apr 2023
Contributed by Lukas
Trade Secrets is returning May 1 with season four. At 20 episodes, this marks the show's longest sea...
Encore: How do I build a brand for my travel agency?
17 Apr 2023
Contributed by Lukas
Trade Secrets is on a brief hiatus to gather questions for season four, but in the meantime, hosts E...
Encore: As a travel advisor, how do I break up with clients?
03 Apr 2023
Contributed by Lukas
Trade Secrets is on a brief hiatus to gather questions for season four, but in the meantime, hosts E...
Who hosts this thing, anyway?
20 Mar 2023
Contributed by Lukas
Welcome to the season three finale of Trade Secrets! This episode, hosts Jamie Biesiada and Emma Wei...
How can I find my travel industry mentor?
06 Mar 2023
Contributed by Lukas
Julie Patterson, the founder of Wanderfully Planned, attributes a lot of her success in the travel i...
Selling the Mouse: Disney Parks pricing, more Mario to come and Travelmation’s Adam Duckworth on creating and growing the agency’s brand
27 Feb 2023
Contributed by Lukas
What is Travelmation? Well, it’s a travel agency for starters, but its name is actually a combinat...
What are the do's and don'ts of working with a BDM?
20 Feb 2023
Contributed by Lukas
The travel advisor-business development manager (BDM) relationship can be critical to an advisor’s...
Travel advisors, stop using these phrases right now
06 Feb 2023
Contributed by Lukas
This week on Trade Secrets, friend of the podcast Jenn Lee of Travel Planners International returns ...
Selling the Mouse: Disney100, Universal’s new kid-friendly theme park, and Sara Butruff on charging service fees — even for theme park vacations
30 Jan 2023
Contributed by Lukas
Sara Butruff, the owner of Travel Leaders - Galaxy Travel in Apple Valley, Minn., does something a l...
When is it time to leave your host agency and join a consortium?
23 Jan 2023
Contributed by Lukas
Many travel advisors get their start in the industry by affiliating with a host agency as an indepen...
Lessons learned from acquisitions and setting expectations, plus your listener questions
09 Jan 2023
Contributed by Lukas
This week on Trade Secrets, we go inside Epperly Travel’s 2021 acquisition of Jetset World Travel,...