Trade Secrets Podcast
Episodes
Succession planning for travel agencies, part 2 (feat. attorney Tom Carpenter)
16 Mar 2026
Contributed by Lukas
What’s your plan for your business when you retire, or you’re unable to run it anymore? In this episode, the second in a two-part series o...
Succession planning for travel agencies, part 1 (feat. Stacey and Sami Ray)
02 Mar 2026
Contributed by Lukas
What’s your plan for your business when you retire, or you’re unable to run it anymore? In this episode, hear from mother-and-daughter duo...
Don’t get burned: Navigating host agency red flags (feat. Marcie Muensterman)
16 Feb 2026
Contributed by Lukas
How closely have you read your contract with your host agency? Does it have a non-compete clause? How about a detailed plan for termination? In the se...
Encore: How can new travel advisors build a successful career? (Feat. Bill Coyle of KHM Travel)
02 Feb 2026
Contributed by Lukas
Trade Secrets is on a winter break but will return with new episodes in just two weeks, on Monday, Feb. 16. Until then, please enjoy this old favorite...
Encore: Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)
19 Jan 2026
Contributed by Lukas
Trade Secrets is on a winter break but will return with new episodes in early 2026. For now, enjoy some old favorites. Welcome to season five of Trade...
Encore: How do you grow your travel agency — and trust your new advisors?
05 Jan 2026
Contributed by Lukas
Trade Secrets is on a holiday break but will return with new episodes in early 2026. For now, enjoy some old favorites. When it’s time to expand...
Encore: Oh, the places you’ll go! Destination weddings, honeymoons & beyond, feat. Jennifer Donscesz
22 Dec 2025
Contributed by Lukas
Trade Secrets is on a holiday break but will return with new episodes in early 2026. For now, enjoy some old favorites. This week, Trade Secrets takes...
Event-based travel, ‘kidfluence’ and beyond: What’s in store for 2026?
08 Dec 2025
Contributed by Lukas
What does the new year have in store for travel advisors? On this week’s episode of Trade Secrets, the last of season six, co-hosts Emma Weissma...
Trade Secrets Tech Summit: Travel Industry Solutions (feat. Sheila Folk)
01 Dec 2025
Contributed by Lukas
This is the final episode of the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada feature a different travel techno...
Trade Secrets Tech Summit: VacationCRM (feat. Stephen Kelly)
24 Nov 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: VacationPort (feat. Sarah Bauman)
17 Nov 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
How did Brownell, America’s oldest travel agency, modernize its tech stack? (feat. Rene Alldredge)
10 Nov 2025
Contributed by Lukas
This season, the aptly named Trade Secrets Tech Summit is all about technology. But this week, co-hosts Emma Weissmann and Jamie Biesiada delve into h...
Trade Secrets After Dark: The latest trends in luxury, reality TV travel and all the good vibes (Feat. Virtuoso’s David Kolner)
03 Nov 2025
Contributed by Lukas
This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada dig into all things luxury travel with David Kolner, Virtuoso’...
Trade Secrets Tech Summit: Travelport (feat. Andrew Jordan)
27 Oct 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Beyond the algorithm: Keeping travel personal in a tech-driven world (2025 HAR*Wired Week)
20 Oct 2025
Contributed by Lukas
With AI, automation and new platforms emerging every day, how can travel advisors ensure their businesses remain personal, authentic and human? Explor...
Trade Secrets After Dark: Expedition cruising, morning hikes and the best travel movies (Feat. Lindblad’s Rachel Woodward)
13 Oct 2025
Contributed by Lukas
This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada dig into expedition cruising with Rachel Woodward, Lindblad Expediti...
Trade Secrets Tech Summit: Viator (feat. Sarah Dines)
06 Oct 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: TravelJoy (feat. Dayo Esho)
29 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: FamGuru (feat. Carrie Wallace)
22 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: LUXPages (feat. Dora Karanikas)
15 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Expedia TAAP (feat. Robin Lawther)
08 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Tres Technologies (feat. Lee Rosen)
01 Sep 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Brava (feat. Jeremy Sulek)
25 Aug 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets After Dark: Travel advisor resilience, mai tais and upgrades gone wrong (Feat. Northstar Travel Group’s Mary Pat Sullivan)
18 Aug 2025
Contributed by Lukas
This week on Trade Secrets After Dark, co-hosts Emma Weissmann and Jamie Biesiada tackle the evolution of the travel agency community, the best mai ta...
Trade Secrets Tech Summit: The Trip Boutique (feat. Fernanda Barrence Mutz)
11 Aug 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Magic Made Simple (feat. Christina Vieira)
04 Aug 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: TravelWits (feat. Arman Bimatov)
28 Jul 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets After Dark: Travel advisor advocacy, travel mishaps and favorite cocktail recipes (Feat. ASTA’s Jessica Klement)
21 Jul 2025
Contributed by Lukas
Welcome to Trade Secrets After Dark, a new series from Trade Secrets co-hosts Emma Weissmann and Jamie Biesiada. While the Trade Secrets Tech Summit i...
Trade Secrets Tech Summit: Approach Guides (feat. Jennifer Raezer)
14 Jul 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: FyndTravel (feat. Lisa Watson)
07 Jul 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Travel42 (feat. Larissa Worley)
30 Jun 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Encore: How do I find and maintain work-life balance as a travel advisor? (Feat. Stephanie Lee)
23 Jun 2025
Contributed by Lukas
The Trade Secrets Tech Summit (season six of the podcast) is taking a quick summer break. In the meantime, co-hosts Emma Weissmann and Jamie Biesiada ...
Bonus: Inside Tern’s acquisition of Lucia, plus an encore episode about finding your brand identity
16 Jun 2025
Contributed by Lukas
The Trade Secrets Tech Summit (Season 6 of the podcast) is taking a brief summer break, but we're partially interrupting that pause to bring you a spe...
Encore: Demystifying DMCs: What are destination management companies, and how can travel advisors best work with them?
09 Jun 2025
Contributed by Lukas
The Trade Secrets Tech Summit (season six of the podcast) is taking a quick summer break. In the meantime, co-hosts Emma Weissmann and Jamie Biesiada ...
Trade Secrets Tech Summit: Travel Pro Theory (feat. Kate Thomas)
02 Jun 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Tique (feat. Jennifer Jacob)
26 May 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: TripSuite (feat. Jacey Jones)
19 May 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Safari Portal (feat. Rachel West)
12 May 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: AtlasGuru (feat. Kim Bennett)
05 May 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Travefy (feat. Stephanie Gries)
28 Apr 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Lucia (feat. Grace Van Hollebeke)
21 Apr 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: WeTravel (feat. Ted Clements)
14 Apr 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Axus (feat. Gregory Wilshire)
07 Apr 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Sabre (feat. Kathy Morgan)
31 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: VAX VacationAccess (feat. Josef Shomperlen)
24 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Sion (feat. Irving Betesh)
17 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: The Hive (feat. Whitney Shindelar)
10 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Trade Secrets Tech Summit: Tern (feat. David Shull)
03 Mar 2025
Contributed by Lukas
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different...
Guess what’s coming on March 3? A brand-new season of Trade Secrets!
17 Feb 2025
Contributed by Lukas
Trade Secrets is back for its sixth season, but with a twist: Welcome to the Trade Secrets Tech Summit. Every week — you read that right, Trade ...
Trading social media for Substack: Using content to build a brand (Feat. SmartFlyer’s Kayla Douglas)
10 Feb 2025
Contributed by Lukas
In this special bonus episode, Trade Secrets is all about content — and why travel advisors should get theirs off social media and into an email...
Encore: How should travel advisors manage client expectations?
27 Jan 2025
Contributed by Lukas
Trade Secrets is on a winter break. We're sharing some of our favorite episodes until we return. Travel advisors, how do you handle it when a client h...
Encore: How can new travel advisors build a successful career? (Feat. Bill Coyle)
13 Jan 2025
Contributed by Lukas
Trade Secrets is on a winter break. We're sharing some of our favorite episodes until we return. This week, we're featuring one of our most popu...
Encore: Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)
30 Dec 2024
Contributed by Lukas
Trade Secrets is on a holiday break. We're sharing some of our favorite episodes until we return. This week, we're featuring our first episode of seas...
Encore: Why can't we be friends? Forming productive travel advisor-supplier relationships
16 Dec 2024
Contributed by Lukas
Trade Secrets is on a holiday break. We're sharing some of our favorite episodes until we return. This week, co-hosts Emma Weissmann and Jamie Biesiad...
Season 5 finale: Emma and Jamie’s top 25 predictions for travel in 2025
02 Dec 2024
Contributed by Lukas
In the season finale of Trade Secrets, co-hosts Jamie Biesiada and Emma Weissmann share their top 25 travel predictions for 2025, covering everything ...
2024 rewind: What trends shaped the travel industry — and impacted agents — this year
18 Nov 2024
Contributed by Lukas
From ASTA’s fight against American Airlines’ distribution strategy to the Taylor Swift effect on the travel industry, 2024 was bursting with headl...
How do I find and maintain work-life balance as a travel advisor? (Feat. Stephanie Lee)
04 Nov 2024
Contributed by Lukas
Balancing work responsibilities with the needs of personal life has become exponentially more difficult for travel advisors as workloads have increase...
Demystifying DMCs: What are destination management companies, and how can travel advisors best work with them?
21 Oct 2024
Contributed by Lukas
What’s the difference between a tour operator and a destination management company (DMC)? How can advisors find DMCs to work with, and what are the ...
Oh, the places you’ll go! Destination weddings, honeymoons and beyond, feat. Jennifer Doncsecz
07 Oct 2024
Contributed by Lukas
This week, Trade Secrets takes on the world. Jennifer Doncsecz of VIP Vacations returns to the podcast to discuss her specialty: destination weddings ...
Trade Secrets at Virtuoso Travel Week, part 3: How can travel advisors get ‘commissions with a comma'? (Feat. Dondra Ritzenthaler)
23 Sep 2024
Contributed by Lukas
In this episode, the final in a three-part series of Trade Secrets recorded on the road at Virtuoso Travel Week in Las Vegas, co-hosts Emma Weissmann ...
Trade Secrets at Virtuoso Travel Week, part 2: As a travel advisor, how do I break into the world of luxury travel sales?
09 Sep 2024
Contributed by Lukas
Trade Secrets is on the road again, this time at Virtuoso Travel Week in Las Vegas. In the second episode of a three-part series recorded on-site in L...
Trade Secrets at Virtuoso Travel Week, part 1: What are the latest trends in luxury travel? (Feat. David Kolner)
26 Aug 2024
Contributed by Lukas
Trade Secrets is on the road again, this time at Virtuoso Travel Week in Las Vegas. In the first episode of a three-part series recorded on site, Virt...
Inside the Trade Secrets mailbag: Answering your most pressing questions (Feat. Chad Burt of Outside Agents)
12 Aug 2024
Contributed by Lukas
This week, Chad Burt of Outside Agents joins Jamie Biesiada and Emma Weissmann of Trade Secrets for our annual “mailbag” episode, featuring travel...
How can new travel advisors build a successful career? (Feat. Bill Coyle of KHM Travel Group)
29 Jul 2024
Contributed by Lukas
New travel advisors, look no further than this episode of Trade Secrets for advice on everything from setting up your business, to finding clients, to...
How should travel advisors manage client expectations?
15 Jul 2024
Contributed by Lukas
Travel advisors, how do you handle it when a client has unrealistic expectations? What if they ask to stay at a property you wouldn’t recommend (esp...
Trade Secrets on the road, part 3: How does Europe’s travel agency landscape compare to the U.S.?
01 Jul 2024
Contributed by Lukas
Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA Travel Advisor Conference in Dallas. In this episo...
Trade Secrets on the road, part 2: From pitch to prime time, how travel advisors can — and should — get on TV (feat. Jenn Lee, Vanessa McGovern and Erika Richter)
17 Jun 2024
Contributed by Lukas
Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA Travel Advisor Conference in Dallas. In this episo...
Trade Secrets on the road, part 1: ASTA’s Zane Kerby on American Airlines and the importance of education
03 Jun 2024
Contributed by Lukas
Trade Secrets is on the road for a special, three-episode series recorded on the ground at the ASTA Travel Advisor Conference in Dallas. In this episo...
How do you grow your travel agency — and trust your new advisors?
20 May 2024
Contributed by Lukas
When it’s time to expand your business, what’s the best way to do it? Should you hire independent contractors, employees or assistants? Then, once...
Travel advisors, what’s your brand identity? (feat. Christina Vieira)
06 May 2024
Contributed by Lukas
Marketing is an important part of most travel advisors’ businesses. This week on Trade Secrets, Christina Vieira of Showcase the World Travel discus...
How should travel agents address travel advisories?
22 Apr 2024
Contributed by Lukas
When the State Department upgrades its travel advisory for a destination, or updates an advisory with new information, it can make clients a little ju...
Travel advisors, what’s your elevator pitch? (feat. Jackie Friedman)
08 Apr 2024
Contributed by Lukas
Welcome to season five of Trade Secrets. In this episode, hosts Emma Weissmann and Jamie Biesiada welcome Nexion Travel Group president Jackie Friedma...
Mic check, one, two: How do we create Trade Secrets?
25 Mar 2024
Contributed by Lukas
How is the Trade Secrets podcast made? Find out all the behind-the-scenes details in this special episode with co-hosts Emma Weissmann and Jamie Biesi...
Why can't we be friends? Forming productive travel advisor-supplier relationships (feat. Vicki Freed and Jamie Margolis)
11 Mar 2024
Contributed by Lukas
Welcome to the season four finale of Trade Secrets. This week, co-hosts Emma Weissmann and Jamie Biesiada welcome Royal Caribbean’s Vicki Freed, sen...
Icon of the Seas: How big can a cruise ship get?
26 Feb 2024
Contributed by Lukas
Get ready for a cruise-filled episode of Trade Secrets. This week, co-hosts Emma Weissmann and Jamie Biesiada welcome Royal Caribbean's Vicki Freed, s...
Travel advisors, are you using the right tech stack?
12 Feb 2024
Contributed by Lukas
Travel advisors, are you stuck in the technological past? In this episode of Trade Secrets, Brian Shultz, chief information officer for Cruise Plann...
Decoding 2024: What trends will shape the travel advisor landscape?
29 Jan 2024
Contributed by Lukas
This week on Trade Secrets, co-hosts Emma Weissmann and Jamie Biesiada gaze into their crystal balls to reveal what 2024 might hold for the travel age...
Encore: Top travel pros and their best advice for advisors
15 Jan 2024
Contributed by Lukas
Trade Secrets is on a break right now, but will be back starting Jan. 29 with brand-new episodes. In the meantime, we wanted to share one of our favor...
Trade Secrets presents Humans of Travel: Kristin Karst of AmaWaterways
01 Jan 2024
Contributed by Lukas
Trade Secrets is on a holiday break, but in the meantime, we wanted to share some of Travel Weekly and TravelAge West’s other podcasts with our list...
Trade Secrets presents The Folo: A wish list for Disney’s $60 billion parks plan
18 Dec 2023
Contributed by Lukas
Trade Secrets is on a holiday break, but in the meantime, we wanted to share some of Travel Weekly and TravelAge West’s other podcasts with our list...
Trade Secrets presents The Last Resort: 1 Hotel Hanalei Bay
04 Dec 2023
Contributed by Lukas
Trade Secrets is on a holiday break, but in the meantime, we wanted to share some of Travel Weekly and TravelAge West’s other podcasts with our list...
The fast lane to success: Travel advisor Christy Menzies’ million-dollar start
20 Nov 2023
Contributed by Lukas
How did Christy Menzies, the owner of Menzies Luxe Retreats, achieve $1 million in sales in her first six months in business as a travel advisor? Find...
How do I get started as a travel advisor?
06 Nov 2023
Contributed by Lukas
Thinking of becoming a travel advisor? This is the Trade Secrets episode for you, featuring the sound advice of Steph Lee, founder of Host Agency Revi...
Which travel insurance policy is right for my clients? (part 2)
23 Oct 2023
Contributed by Lukas
Travel insurance is an important product for travel advisors and travelers alike, but it’s also an undeniably complex one. What should advisors talk...
Which travel insurance policy is right for my clients? (part 1)
09 Oct 2023
Contributed by Lukas
Travel insurance is an important product for travel advisors and travelers alike, but it’s also an undeniably complex one. How should travel advisor...
On the ground in Maui: Should travel agents send clients to the island right now?
25 Sep 2023
Contributed by Lukas
One month after wildfires devastated Lahaina, Signature Travel Network decided to move forward with its annual Owners’ Meeting at the Grand Wailea, ...
Fam trips: How can they help your business, travel advisors?
11 Sep 2023
Contributed by Lukas
This week, Trade Secrets is all about the fam — fam, or familiarization, trips, that is! Hosts Emma Weissmann and Jamie Biesiada are joined by There...
As a travel advisor, how do I encourage my clients to travel more sustainably?
28 Aug 2023
Contributed by Lukas
In this episode of Trade Secrets, Indagare’s Melissa Biggs Bradley discusses the company’s sustainability efforts — including how her agency off...
Hawaii wildfires: What travel advisors need to know
10 Aug 2023
Contributed by Lukas
In this special episode of Trade Secrets, co-host Jamie Biesiada gets an update on the wildfires in Hawaii from Ilihia Gionson, the Hawaii Tourism Aut...
How do I use generative AI to improve my travel agency’s workflow?
07 Aug 2023
Contributed by Lukas
In this episode of Trade Secrets, hosts Jamie Biesiada and Emma Weissmann are joined by Christine Vincent, business technology manager for Travelsaver...
Navigating the expedition cruise boom: Insider insights for travel advisors
24 Jul 2023
Contributed by Lukas
Embark on a voyage of discovery into the fast-growing world of expedition cruising on this episode of Trade Secrets. Co-hosts Emma Weissmann and Jamie...
Unleashing sales superpowers: Sales strategies for travel advisors, part two
10 Jul 2023
Contributed by Lukas
In this two-part episode of Trade Secrets, we’ll delve deep into the world of sales strategies for travel advisors, with guests Byrd Bergeron (of th...
Unleashing sales superpowers: Sales strategies for travel advisors, part one
26 Jun 2023
Contributed by Lukas
In this two-part episode of Trade Secrets, delve deep into the world of sales strategies for travel advisors with guests Byrd Bergeron of the Travel B...
Why is Europe so busy this summer?
12 Jun 2023
Contributed by Lukas
Travel to Europe surged last summer after two years of pandemic-related restrictions, and this year is no different. The continent is undeniably busy ...
What’s it like to captain a small-ship cruise?
29 May 2023
Contributed by Lukas
Picture it: you’re onboard a Windstar ship after spending the day in Venice. You’re the only cruise ship there, and as you exit the port, the sail...
Top travel pros and their best advice for advisors
15 May 2023
Contributed by Lukas
This week’s Trade Secrets episode was recorded at the ASTA Global Convention in San Juan, Puerto Rico, on May 2. Co-hosts Jamie Biesiada and Emma We...
Should travel-planning fees be the same for every client?
01 May 2023
Contributed by Lukas
Fees are a perennial hot topic among the travel agency community. On the season four opener of Trade Secrets, co-hosts Emma Weissmann and Jamie Biesia...
Our biggest and best season is on its way -- new episodes starting May 1
24 Apr 2023
Contributed by Lukas
Trade Secrets is returning May 1 with season four. At 20 episodes, this marks the show's longest season yet! Tune in for episodes on everything from f...
Encore: How do I build a brand for my travel agency?
17 Apr 2023
Contributed by Lukas
Trade Secrets is on a brief hiatus to gather questions for season four, but in the meantime, hosts Emma Weissmann and Jamie Biesiada are sharing some ...
Encore: As a travel advisor, how do I break up with clients?
03 Apr 2023
Contributed by Lukas
Trade Secrets is on a brief hiatus to gather questions for season four, but in the meantime, hosts Emma Weissmann and Jamie Biesiada are sharing some ...