Trade Secrets Podcast
Episodes
What’s it like to captain a small-ship cruise?
29 May 2023
Contributed by Lukas
Picture it: you’re onboard a Windstar ship after spending the day in Venice. You’re the only cruise ship there, and as you exit the port, the sail...
Top travel pros and their best advice for advisors
15 May 2023
Contributed by Lukas
This week’s Trade Secrets episode was recorded at the ASTA Global Convention in San Juan, Puerto Rico, on May 2. Co-hosts Jamie Biesiada and Emma We...
Should travel-planning fees be the same for every client?
01 May 2023
Contributed by Lukas
Fees are a perennial hot topic among the travel agency community. On the season four opener of Trade Secrets, co-hosts Emma Weissmann and Jamie Biesia...
Our biggest and best season is on its way -- new episodes starting May 1
24 Apr 2023
Contributed by Lukas
Trade Secrets is returning May 1 with season four. At 20 episodes, this marks the show's longest season yet! Tune in for episodes on everything from f...
Encore: How do I build a brand for my travel agency?
17 Apr 2023
Contributed by Lukas
Trade Secrets is on a brief hiatus to gather questions for season four, but in the meantime, hosts Emma Weissmann and Jamie Biesiada are sharing some ...
Encore: As a travel advisor, how do I break up with clients?
03 Apr 2023
Contributed by Lukas
Trade Secrets is on a brief hiatus to gather questions for season four, but in the meantime, hosts Emma Weissmann and Jamie Biesiada are sharing some ...
Who hosts this thing, anyway?
20 Mar 2023
Contributed by Lukas
Welcome to the season three finale of Trade Secrets! This episode, hosts Jamie Biesiada and Emma Weissmann are flipping the tables a bit and interview...
How can I find my travel industry mentor?
06 Mar 2023
Contributed by Lukas
Julie Patterson, the founder of Wanderfully Planned, attributes a lot of her success in the travel industry to her mentor, Whitney Shindelar, the owne...
Selling the Mouse: Disney Parks pricing, more Mario to come and Travelmation’s Adam Duckworth on creating and growing the agency’s brand
27 Feb 2023
Contributed by Lukas
What is Travelmation? Well, it’s a travel agency for starters, but its name is actually a combination of “travel” and “animation.” In this e...
What are the do's and don'ts of working with a BDM?
20 Feb 2023
Contributed by Lukas
The travel advisor-business development manager (BDM) relationship can be critical to an advisor’s growth with supplier partners. So, how can adviso...
Travel advisors, stop using these phrases right now
06 Feb 2023
Contributed by Lukas
This week on Trade Secrets, friend of the podcast Jenn Lee of Travel Planners International returns to talk about the kind of language travel advisors...
Selling the Mouse: Disney100, Universal’s new kid-friendly theme park, and Sara Butruff on charging service fees — even for theme park vacations
30 Jan 2023
Contributed by Lukas
Sara Butruff, the owner of Travel Leaders - Galaxy Travel in Apple Valley, Minn., does something a little differently than a lot of agency owners: her...
When is it time to leave your host agency and join a consortium?
23 Jan 2023
Contributed by Lukas
Many travel advisors get their start in the industry by affiliating with a host agency as an independent contractor. But what happens when they outgro...
Lessons learned from acquisitions and setting expectations, plus your listener questions
09 Jan 2023
Contributed by Lukas
This week on Trade Secrets, we go inside Epperly Travel’s 2021 acquisition of Jetset World Travel, and subsequent rebranding to Jetset, with founder...
Encore: Why can the travel advisor-supplier relationship be so fraught?
26 Dec 2022
Contributed by Lukas
Trade Secrets is on a brief hiatus for the holidays, but we'll be back with brand new episodes in January. In the mean time, enjoy this encore episode...