Transform NOW
Episodes
267. AI Ecosystems and Autonomous Intelligent Automation
28 Mar 2024
Contributed by Lukas
In this episode, host Michel Marchuk talks with Rotem Alaluf, the founder and CEO of Wand.ai. Rotem discusses the evolution and development of AI and ...
266. Tracking the Value of Intelligent Automation with C TWO
22 Mar 2024
Contributed by Lukas
In this episode, host Michael Marchuk talks with Phil Russell from C TWO at the Dallas BP Live event. We discuss how C TWO acts as an insurance polic...
265. A Business Process-Centric Approach to Intelligent Automation
13 Mar 2024
Contributed by Lukas
At SS&C Blue Prism Live in Dallas, Texas on February 27, 2024, Brad Hairston caught up with Paul Branson, Director of Solution Engineering for the...
264. The Era of Citizen-Led Technology
06 Mar 2024
Contributed by Lukas
On this podcast, Brad Hairston talks with Tom Davenport, renowned academic, author, and expert in AI, data science, machine learning and information s...
263. Deploying 1,000+ Digital Workers Within a Year at SS&C (A Success Story)
01 Mar 2024
Contributed by Lukas
On this podcast, Brad Hairston talks with Kathy Murphy, Product Lead, Intelligent Automation at SS&C Retirement Solutions, and Alec Sutherland, Pr...
262. Moving Toward a Swarm Intelligence With GAI Insights
17 Feb 2024
Contributed by Lukas
On this podcast, Brad Hairston talks with Dr. John Sviokla, Co-Founder of GAI Insights and Executive Fellow at Harvard Business School, who explains h...
261. The Next Evolution of Intelligence: How Autonomous Agents Will Transform the Way We Work
13 Feb 2024
Contributed by Lukas
In this episode, host Michael Marchuk talks with Frank Casale, founder and chairman of The Institute for Robotic Process Automation & Artificial I...
260. The Flourishing Effect of Automation and AI
02 Feb 2024
Contributed by Lukas
In this episode, host Michael Marchuk talks with Tonille Miller, founder and CEO of EXT, about the impact of remote work on connection and relationshi...
259. Navigating Early GenAI Success With Reveal Group
24 Jan 2024
Contributed by Lukas
On this podcast, Brad Hairston talks with Xavier Hanson, partner at Reveal Group, who explains how his consulting firm is helping companies carefully ...
258. Bringing Structure to Unstructured Conversations With CLEVVA Virtual Agents
17 Jan 2024
Contributed by Lukas
On this podcast, Brad Hairston talks with Mark Pedersen, Co-founder of CLEVVA, an SS&C Blue Prism technology alliance partner, who explains how vi...
257. Reaching Forward Into GenAI With Novelis
12 Jan 2024
Contributed by Lukas
In this encore episode, host Michael Marchuk speaks with Catherine Stewart from Novelis about reaching real results with automation and Generative AI....
256. The Path to Digital Insourcing
03 Jan 2024
Contributed by Lukas
On this podcast, Brad Hairston talks with Bent Dalager, Nordic Head KPMG NewTech, who explains how companies are finding more and more innovative ways...
255. Highlights From The Transform NOW Podcast in 2023
27 Dec 2023
Contributed by Lukas
Thought Leadership in Intelligent Automation . Co-hosts Michael Marchuk and Brad Hairston conclude their 2023 podcast season by reminiscing about the ...
251. Whose Data Are You Using and Trusting?
20 Dec 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Adam Helfgott, CEO of Valence, about the importance of leveraging data that you can trust, not only...
254. Hiring for the Hybrid Workforce
19 Dec 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Jonathan Porter-Whistman, CEO of Perception Predict. Jonathan discusses the importance of applying d...
253. Realizing the Benefits of Automation and Insourcing at Nuuday
14 Dec 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Nina Winther Jensen, Head of Business Process Management at Nuuday, a Danish telecommunications company and ...
252. The Future of Humanity and AI: A Conversation with Futurist Trond Undheim
30 Nov 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with author and futurist, Trond Unheim, who has written a number of books including FutureTech, EcoTech, a...
250. Generative AI: A Game-Changer or a Legal Nightmare?
16 Nov 2023
Contributed by Lukas
In this episode, host Michael Marchuk connects with Diana Bikbaeva, a senior associate attorney with the law firm of Marashlian & Donahue, to disc...
249. Powering ESG With Intelligent Automation
08 Nov 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Martha Amram, CEO of Glynt, Rahul Sareen, Global Head GTM and Business Development for Sustainability Soluti...
248. Balancing Work for the Better
02 Nov 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Greg Martin, a managing director of a leading Canadian mergers and acquisitions firm about balancing ...
247. Automation Champions Paving the Way at Office Depot
26 Oct 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Michelle Dwyer, Jared Helta and Lisa Howe from Office Depot, a leading US-based office supply retailer and a...
246. Elevating Patient Care Through Automation at IU Health
24 Oct 2023
Contributed by Lukas
On this podcast, Brad Hairston speaks with Bryan Daniels, VP of Revenue Cycle Solutions at Indiana University (IU) Health, and Matt Gustitus, CEO and ...
245. Pursuing Responsible Automation With Faethm AI
19 Oct 2023
Contributed by Lukas
On this podcast, Brad Hairston speaks with John Rogers, VP, Global Strategic Accounts at Faethm, part of Pearson Education and a Blue Prism technology...
244. Training as a Secret Weapon in Digital Transformation
11 Oct 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with John Peebles, CEO of Administrate, about the challenges of "change" during a digital transf...
243. Driving Digital Transformation with Data
02 Oct 2023
Contributed by Lukas
In this episode, host Michael Marchuk chats with Govind Balu, CEO of Quaxigma, about the importance of leveraging your organization's data to dr...
242. Exploring the Two Sides of Bias
26 Sep 2023
Contributed by Lukas
On this podcast, Brad Hairston speaks with Igor Grubisic, Director of Strategic Practices at VMWare, who explains how fully understanding all forms of...
241. Interacting With AI From a Human Perspective
06 Sep 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Max Sklar, an AI engineer who helped develop social interaction AI within Foursquare's Innovation...
240. Raising the Bar on Intelligent Automation Value Realization
31 Aug 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Niti Grover and Susanna Berg, both career practitioners of intelligent automation and currently serving as c...
239. Artificially Human - Making Sense of Automation and AI
18 Aug 2023
Contributed by Lukas
In this episode, host Michael Marchuk sits down with Rob Whiteman, author of the book "Artificially Human - Making Sense of Automation and AI&quo...
238. Cultivating a Culture of Automation at Banner Health
09 Aug 2023
Contributed by Lukas
On this podcast, Brad Hairston speaks with Suzi Dack, Sr. Director, IT Business Applications at Banner Health, who explains how her organization is ke...
237. Overcoming the Document Dilemma with ABBYY IDP
02 Aug 2023
Contributed by Lukas
On this podcast, Brad Hairston speaks with Neil Murphy, Chief Sales Officer at ABBYY, who explains how Intelligent Document Processing (IDP) is removi...
236. The BPM Advantage
20 Jul 2023
Contributed by Lukas
On this podcast, Brad Hairston speaks with Brian Hesse, Sr. Director Product Management at SS&C Blue Prism, who explains how companies are leverag...
235. Automation Scattershooting With the Transform NOW Co-Hosts
12 Jul 2023
Contributed by Lukas
On this podcast, our two co-hosts, Brad Hairston and Michael Marchuk, talk amongst themselves about some of the hottest topics in intelligent automati...
234. Optimizing Your Business with Digital Twins and Process Simulation
05 Jul 2023
Contributed by Lukas
In this episode, Michael Marchuk talks with John Hill, founder and CEO of Silico AI, about building digital twins of your business processes to optim...
233. Decoding Change - Unlocking the Secrets of Organizational Success
27 Jun 2023
Contributed by Lukas
In this episode of Transform NOW, host Michael Marchuk talks with Chris Marshall, author of the book "Decoding Change: Understanding what the hec...
232. Recoding the Tech Function
21 Jun 2023
Contributed by Lukas
On this podcast, Brad Hairston speaks with Miguel Carrasco, Global Public Sector Lead at BCG X, who explains how the technology function of the future...
231. Workforce Ecosystems and AI
16 Jun 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Elizabeth Altman and Christoph Riedl about their Brookings Institute report which explores how workfo...
230. Automation = Innovation at Pfizer
08 Jun 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Namita Pande, Director, Digital Innovation and Strategy – R&D at Pfizer, who shares the incredibly suc...
229. Navigating the "Trust No One" Digital World
31 May 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with John deCraen, Associate Managing Director of Strategic Risk Consulting at Kroll, who explains why cybersecur...
228. Making Sense of the Buzz Around GenAI With Bain
25 May 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Ted Shelton, Expert Partner at Bain & Company, who explains how and why GenAI is a game-changer that sho...
227. Equipping Managers in the Hybrid Workforce Era
22 May 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Michael Cupps, EVP Growth North America at ActiveOps, an SS&C Blue Prism technology alliance partner, wh...
226. Invisible Machines - Hyperautomation for Intelligent Digital Workers
11 May 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Robb Wilson, the founder and CEO of OneReach.ai, about conversational AI and his book on how hyperaut...
225. Key Trends in Healthcare Automation
05 May 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Anna Twomey, Senior Director, Healthcare Americas at SS&C Blue Prism, who shares the key themes and tren...
224. Switching Lanes to Accelerate Digital Transformation
26 Apr 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Chris Stegner, founder and CEO of Very Big Things about designing digital transformation into the way...
223. Demystifying the Cloud
20 Apr 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with cloud pioneer Rob Hirschfeld, founder and CEO of Rack N, an infrastructure management firm dedicated ...
222. Boosting Automation Through Process Mining
12 Apr 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Paula Cox, SVP of Business Development and Partner Marketing at WonderBotz, and Gregg Brett, Global GM of Pr...
221. Turning Language Into Data With Expert.ai
04 Apr 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Walt Mayo, CEO of Expert.ai, and Josh Noble, partner at Reveal Group, who explain how Expert.ai is being lev...
220. How Will ChatGPT Impact SS&C Blue Prism?
29 Mar 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Dr. Lou Bachenheimer, CTO Americas at SS&C Blue Prism, who discusses how the advent of ChatGPT will like...
219. The CIO Paradigm Shift With Intelligent Automation
21 Mar 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Tony McCandless, Managing Director of the UK/Ireland/Benelux region at SS&C Blue Prism, who explains how...
218. A "Conversation" With ChatGPT
14 Mar 2023
Contributed by Lukas
On this podcast, Brad Hairston uses actual responses to several questions he posed online to ChatGPT to craft a pseudo-conversation with the technolog...
217. Strategic Thinking for Change
09 Mar 2023
Contributed by Lukas
In this episode, host Michael Marchuk speaks with Vincent Lassalle, a leader within the Demos Helsinki global think-tank. Corporations tend to t...
216. Evolution of the Automation Landscape
01 Mar 2023
Contributed by Lukas
In this episode, host Michael Marchuk chats with long-time industry expert, Ian Barkin about the evolution of the automation industry and how RPA and ...
215. Accelerating AI Through Automated Data Labeling
24 Feb 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Alex Ratner, Co-founder and CEO at Snorkel AI, who explains how his company is helping companies tackle what...
214. Talking Generative AI With McKinsey
22 Feb 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with Damian Lewandowski, an expert on automation and AI at McKinsey & Company, who provides his perspective o...
213. Engaging People in an AI-Powered Supply Chain
17 Feb 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Nirav Patel, CEO of Bristlecone - a supply chain services organization - about the power of introduci...
212. Realizing the Promise of AI-Managed Supply Chains
31 Jan 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with returning guest Dr. Stefan Gstettner, partner and director at BCG, who explains how companies can leverage A...
211. Winning With Purpose - Humanizing the Digital Experience
24 Jan 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with Maureen Burns about her book "Winning with Purpose" that was co-authored with Fred Reichhel...
210. A Futurist Weighs in on 2023 Tech Trends
18 Jan 2023
Contributed by Lukas
On this podcast, Brad Hairston is joined by Mike Bechtel, Chief Futurist of Deloitte Consulting, who breaks down six key tech trends in 2023 impacting...
209. Pressure Testing Big Bet Initiatives
10 Jan 2023
Contributed by Lukas
On this podcast, Brad Hairston talks with John Rossman, Digital and Innovation Advisor and Author, who explains how and why company leaders need to ta...
208. Changing Data Culture
06 Jan 2023
Contributed by Lukas
In this episode, host Michael Marchuk talks with founder and CEO, Aron Clymer of Data Clymer, about the importance of getting access to clean data as ...
207. The Data Foundation of Digital Transformation
22 Dec 2022
Contributed by Lukas
In this episode, host Michael Marchuk talks with Malcolm Hawker, former Gartner analyst who now heads up data strategy for Profisee, about the importa...
206. Intelligent Automation Momentum in the Energy Industry
20 Dec 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Sean Jump, Managing Director at Sia Partners, who explains how and why the energy industry is increasingly ...
205. Rebooting the Robotic Operating Model
15 Dec 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Emma Kirby-Kidd, Head of Robotic Operating Model (ROM) at SS&C Blue Prism, who explains how and why the...
204. Detecting Supply Chain Weakness in Pharma
13 Dec 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Gary Smith, VP of Strategic Sales and Partner Development at Quantifind, who explains how his company's ...
203. Building Intelligent Automation Competency in Higher Ed
08 Dec 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Gary Clarke, Academic Alliance Manager for North America at SS&C Blue Prism, who explains how it is more...
202. Empowering Employees Through Productivity Mining
06 Dec 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Sarah Burnett, Chief Technology Evangelist at KYP.ai, who explains productivity mining and how it improves e...
201. Gaining an Edge With Strategic Partnering
01 Dec 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Paula Cox, VP of Business Development and Sales at WonderBotz, and Fauzia Khan, a Partner in the Digital St...
200. Trends Shaping the Future of Enterprise Technology
22 Nov 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Andrew Singer, Expert Associate Partner in Technology Strategy and Enterprise Architecture at Bain & Com...
199. Pivoting Hospitality Toward Transformation
17 Nov 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Micah Friedman, Managing Director at Alvarez & Marsal, who explains how the hospitality sector is poised...
198. Intelligent Automation on AWS
15 Nov 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Madhu Raman, Global Head of Automations Business at AWS, and Jon Day, Vice President, Technology Alliance a...
197. Getting to the Digital Transformation Payoff
14 Nov 2022
Contributed by Lukas
Did you ever wonder when or how a digital transformation program would actually payoff? In this episode, host Michael Marchuk talks with Dr. Tim Bottk...
196. Optimizing Workplace Collaboration in the Digital Age
31 Oct 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Mark Settle, 7-time CIO and author, who explains how next generation collaboration tools can give employees ...
195. Becoming Disruption Proof
25 Oct 2022
Contributed by Lukas
Building a "RAD" Organization for GrowthIn this episode, host Michael Marchuk talks with author and speaker, Brant Cooper - CEO of Moves the Needle, a...
194. A Fact-Based Approach to Automation at Alberta Health Services
20 Oct 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Jesse Tutt, Program Director of Intelligent Automation at Alberta Health Services, who explains how his orga...
193. Managing Ethics in Automation and AI
18 Oct 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Chris Johannessen, editor of The Journal of AI, Robotics & Workplace Automation, and Dr. Lou Bachenheim...
192. Powering Governments With AI
13 Oct 2022
Contributed by Lukas
In this episode, host Michael Marchuk discusses the usage of AI and Intelligent Automation with Dr. Al Naqvi, president of American AI and author of s...
191. Solving Automation Teams' Growing Pains
11 Oct 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Theo Bergqvist, Co-Founder and CEO of Turbotic, who explains how intelligent orchestration is enabling mult...
190. Embracing Culture During Digital Transformation
06 Oct 2022
Contributed by Lukas
In this episode, host Michael Marchuk talks with Tonille Miller, founder of EXT - Experience & Transformation about the importance of nurturing th...
189. Freeing up Clinicians to Focus on Patient Care
04 Oct 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Patrick Lovelace, Senior Director Healthcare Strategy at SS&C Blue Prism and a Registered Nurse, who ex...
188. The Evolving World of Intelligent Automation Services
29 Sep 2022
Contributed by Lukas
Going Mainstream with Managed Services . As more and more companies have embraced automation to transform their organization, the demand for automatio...
186. Intelligent Automation and Human Acceleration
22 Sep 2022
Contributed by Lukas
Keeping Our Eyes on the Road Ahead . In this episode, host Michael Marchuk talks with "AI Nerd" Thomas Helfrich about Applied AI and the true purpose ...
185. Automation as a Platform for Growth at Accerta
19 Sep 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Peter Owsiany, President and CEO of Accerta, who explains how his company is using intelligent automation a...
184. Learnings from McKinsey's Latest Automation Survey
13 Sep 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Rohit Panikkar and Leon Xiao of McKinsey & Company who explain the key findings of their most recent au...
183. Making Citizen Development Thrive
30 Aug 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Fabiano Lopes, Managing Director at FTI Consulting, who explains why citizen development should be an essen...
182. ROM Excellence at Discover Financial Services
25 Aug 2022
Contributed by Lukas
How Discover Financial Services Built an Award-Winning Automaton Center of Excellence . In this episode, host Michael Marchuk talks with the award-win...
181. Going Green With Digital Workers - Part 2
19 Aug 2022
Contributed by Lukas
In this second episode of a 2-part podcast, host Michael Marchuk speaks with a panel including Brad Hairston, Thomas Richter and Drew Sonden of SS&...
180. Going Green With Digital Workers - Part 1
16 Aug 2022
Contributed by Lukas
In this first episode of a 2-part podcast, host Michael Marchuk speaks with a panel including Brad Hairston, Thomas Richter and Drew Sonden of SS&...
179. What Real Human-Machine Collaboration Shows Us
11 Aug 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Tom Davenport and Steve Miller, renowned professors and experts in AI, data science, machine learning and i...
178. The Automation Advantage in Insurance
05 Aug 2022
Contributed by Lukas
On this podcast, Brad speaks with Purna Doddapaneni, expert associate partner at Bain & Company, who explains the findings from Bain's survey ...
177. Data Driven Healthcare
04 Aug 2022
Contributed by Lukas
Engaging Automation and AI to Support Patient Care . Health care is evolving to allow physicians take advantage of more digitally available informatio...
176. Intelligent Automation Outcomes as a Service
27 Jul 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Olivier Gomez (aka, OG), Co-Founder and CEO of the intelligent automation advisory and services firm IAC, w...
175. Advancing Digital Maturity in Workflow Automation
21 Jul 2022
Contributed by Lukas
Hint: It's Not All About Technology . In this episode, host Michael Marchuk talks with Chris Byers about a recent industry study on the state of digit...
174. Teaching Robots to Read
19 Jul 2022
Contributed by Lukas
Unlocking the Value of Unstructured Data . In this episode, host Michael Marchuk talks with Slater Victoroff, CTO and Founder of Indico Data, about fi...
173. The Working Future - More Human, Not Less
14 Jul 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Ted Shelton, expert partner at Bain & Company, who explains how the workforce is rapidly evolving and h...
172. AI Ushers in Next-Gen Prior Authorization in Healthcare
07 Jul 2022
Contributed by Lukas
On this podcast, Brad speaks with Dr. Mahi Rayasam, partner at McKinsey & Company, who explains how artificial intelligence can make a huge differ...
171. Contact Center Transformation Using a Digital Workforce
06 Jul 2022
Contributed by Lukas
In this episode, host Michael Marchuk talks with David Burnie about the way that automation is transforming how contact centers interact with customer...
170. Deploy, Scale and Transform with Strategic Automation
01 Jul 2022
Contributed by Lukas
Automation Expert Shares The Path to Automation Excellence . Businesses are using automation today to serve customers better in moments that matter. I...
169. Succeeding at Enterprise-wide Digital Transformation
29 Jun 2022
Contributed by Lukas
On this episode, Xina Seaton interviews the mastermind behind Zurich's successful program, Ally Robertson and he shares his experience on why you ...
168. Putting Culture First in Digital Transformation
23 Jun 2022
Contributed by Lukas
On this podcast, Xina Seaton interviews Kieran Gilmurray, author, speaker and transformation guru about the digital Darwinism he sees sweeping across ...
167. Making the Case for Rapid Medical Record Distribution Through Automation
11 Jun 2022
Contributed by Lukas
In this episode, Michael Marchuk talks with Pawan Jadhav, CEO of Lateetud and Anna Twomey from SS&C Blue Prism about the changes necessary to buil...