Transform NOW
Episodes
166. Managing COVID Documentation with Digital Workers
03 Jun 2022
Contributed by Lukas
NHS Tackled COVID with Intelligent Automation . In the aftermath of COVID, the NHS set out to better understand how they managed through the crisis an...
165. Many Companies are Missing the Mark With Intelligent Automation
02 Jun 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Gary Smith, VP Sales Strategy & Industries at Blue Prism, who explains how many companies are not going...
164. An Entrepreneur's Perspective on the Future of Work
26 May 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Jon Darbyshire, CEO and Co-Founder of SmartSuite, who explains how the evolving future of work impacts his ...
163. Seizing the Automation Opportunity in Healthcare & Life Sciences
24 May 2022
Contributed by Lukas
On this podcast, Brad speaks with Matt Gustitus, CEO and Founder of Digital Workforce Solution, who explains how his consultancy is helping healthcare...
162. The Potential Impact of Quantum Computing on Intelligent Automation
20 May 2022
Contributed by Lukas
On this podcast, Brad Hairston speaks with Nicholas Lee, Vice-Head Solution Innovation & Consulting at Fujitsu, who explains how quantum computing...
161. Keeping Pace with Transformation in Banking & Insurance
17 May 2022
Contributed by Lukas
Transformation is Both a Journey and a Destination . Transformation might be a buzz word today but intelligent automation is playing a key role on the...
160. Managing the Risks and Returns of Intelligent Automation
12 May 2022
Contributed by Lukas
On this podcast, Brad speaks with Dr. Federico Berruti, partner at McKinsey & Company, who explains how companies can more effectively understand ...
159. Human-Centered Automation
05 May 2022
Contributed by Lukas
On this podcast, Brad speaks with Dr. Kam Star, VP Product Portfolio of SS&C Blue Prism, who explains how a human-centered automation approach can...
158. The Power of Design Thinking with WonderBotz - Part 2
03 May 2022
Contributed by Lukas
Transformation Requires Out of the Box Thinking . Technical talent goes a long way when deploying technology, but when you are looking for transformat...
157. The Power of Design Thinking with WonderBotz - Part 1
28 Apr 2022
Contributed by Lukas
Transformation Requires Out of the Box Thinking . Technical talent goes a long way when deploying technology, but when you are looking for transformat...
156. Automation is the Catalyst for Change
26 Apr 2022
Contributed by Lukas
On this podcast, Brad speaks with Jet Theuerkauf, Chief Customer Strategy and Transformation Officer of Blue Prism, who explains how in his role he is...
155. The Strategic Role of Automation at Sysco
21 Apr 2022
Contributed by Lukas
Automation Is a Strategic Lever at Sysco . Digital strategy and automation - words we may hear used interchangeably - how do they relate and can you h...
154. Confronting Climate Disclosures With Intelligent Automation
19 Apr 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Chieng Moua, Chief Revenue Officer of GLYNT, who explains how his company can help companies use intelligent...
153. Digital Capabilities Require Rethinking Organizational Design
15 Apr 2022
Contributed by Lukas
The Evolution of Automation and Digital Capabilities . The evolution of intelligent automation and the increase of digital capabilities is requiring o...
152. The Next Generation of BPO and Shared Services
12 Apr 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Sachin Shah and Anup Juneja of Bain & Company, who explain the latest trends in BPO and Shared Services ...
151. Insights from a Process Implementation and Optimization Developer
08 Apr 2022
Contributed by Lukas
Automation is an Excellent Place to Build a Career . The key to a successful transformation project is to transform attitudes towards automation and t...
150. Intelligent Automation is Now Transformational
05 Apr 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Lee Coulter, Senior Transformation Advisor at Blue Prism, who explains many organizations are now embracing ...
149. Intelligent Digital Workers Transform Supply Chain Status Quo
01 Apr 2022
Contributed by Lukas
On this podcast, Xina Seaton interviews Kim Meredith with Sysco, Margarita Marengo with The Hershey Company, and Vandana Khanna with Unilever to under...
148. Evolution of Intelligent Automation
31 Mar 2022
Contributed by Lukas
Building a Sophisticated Hybrid Workforce . In this episode, Michael Marchuk chats with Dan Ternes, the chief technology officer for the Asia-Pacific ...
147. WorkforceRX
25 Mar 2022
Contributed by Lukas
Building a Resilient Workforce . In this episode, host Michael Marchuk talks with Van Ton-Quinlivan about reskilling the workforce to meet the demands...
146. Transforming Business Models With AI and Automation
22 Mar 2022
Contributed by Lukas
In this episode, host Michael Marchuk talks with Dr. Eric Daimler, CEO of Conexus AI and an expert with over 20 years in artificial intelligence and a...
145. The Journey to Transformation at Scale at Old Mutual
17 Mar 2022
Contributed by Lukas
Old Mutual Transforms with a Start-up's Mindset . Old Mutual sees their company as both a 176-year old organization and a 24-month old start-up. On th...
144. Establishing Digital Maturity
15 Mar 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Dr. Leslie Willcocks, professor at London School of Economics, and Darshan Jain, Head of Financial Services ...
143. Diversity in Intelligent Automation
11 Mar 2022
Contributed by Lukas
Embracing our Differences to Enhance the Future of Work . LinkedIn Audio Live sponsored a discussion about "Diversity in Intelligent Automation" on Th...
142. #BreakTheBias: Supporting Age Diversity and Inclusion in Intelligent Automation
08 Mar 2022
Contributed by Lukas
Successful Apprenticeship Catapults Young Career in Automation . Intelligent Automation has brought fought a number of new career opportunities to you...
141. Demystifying AI
04 Mar 2022
Contributed by Lukas
Embracing AI to Enhance Automation . In this episode, Michael Marchuk talks with Luke Arrigoni about the nature of artificial intelligence and the pot...
140. Taking Intelligent Automation to New Heights With INVOKE
01 Mar 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Johnny Ramondino, CEO of INVOKE, who explains how his company continues to innovate new intelligent automati...
139. Transforming Telco With Artificial Intelligence
24 Feb 2022
Contributed by Lukas
In this episode, Michael Marchuk talks with Sumit Banerjee, a core member of Boston Consulting Group’s Technology, Media & Telecommunications (T...
138. Why Companies Need to Automate Faster
22 Feb 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Michael Heric, Partner at Bain & Company, who explains why companies should accelerate their automation ...
137. Healthcare Digital Transformation
18 Feb 2022
Contributed by Lukas
How Consumerism, Technology and Pandemic are Accelerating the Future . In this episode, Michael Marchuk talks with author Paddy Padmanabhan about his ...
136. Simplifying AI for the Enterprise With DataRobot
16 Feb 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Michael Kern, Director AI Enablement and GTM Execution at DataRobot, who explains how DataRobot simplifies A...
135. Digital Transformation Improves Employee and Patient Experience
10 Feb 2022
Contributed by Lukas
How the NHS is Transforming Patient Care with Automation . The healthcare industry has been under a lot of pressure in the last few years. The need fo...
134. Automating Retail Replenishment With Cogent
08 Feb 2022
Contributed by Lukas
Digital Workers Address Retail Supply Chain Woes . The retail industry has certainly felt the brunt of the global pandemic in a variety of ways, and r...
133. Digital Transformation Improves Employee and Citizen Experience
04 Feb 2022
Contributed by Lukas
How the Canadian Government is Transforming with Automation . Governments today, using intelligent automation can fundamentally change the way they op...
132. Strategically Rethinking Work
02 Feb 2022
Contributed by Lukas
Digital Transformation as a Critical Advantage . Digital transformation using intelligent automation can fundamentally change the way that organizatio...
131. Revealing Observations From the Front Line of Intelligent Automation
27 Jan 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Xavier Hanson, partner at Reveal Group, who shares many of his pointed observations on what's going on i...
130. The Bionic Supply Chain
25 Jan 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Dr. Stefan Gstettner, Partner and Director of Supply Chain at BCG, who explains how companies are striving t...
129. The Convergence of Decision Intelligence and Automation
22 Jan 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with Eric Maloney, Digital Transformation Specialist at Axis Group, who explains how the combination of decision ...
128. Reskilling in the Digital Era
21 Jan 2022
Contributed by Lukas
Unlocking New Opportunities . As the way we work changes, employees are looking for new ways to add to their capabilities and change the way they appr...
127. AI at the Edge
13 Jan 2022
Contributed by Lukas
The Future of Low-Power, High-Impact AI . Artificial Intelligence (AI) can offer organizations greater insights and more accurate decisions based on d...
126. ASB Bank Leverages Intelligent Automation to Overcome Pandemic Challenges
11 Jan 2022
Contributed by Lukas
Put Innovation and IA at the Heart of Digital Transformation . Rachel Swindells, Intelligent Automation Capability Lead at ASB Bank, talks through how...
125. Thinking Like Amazon in the Era of Intelligent Automation
04 Jan 2022
Contributed by Lukas
On this podcast, Brad Hairston talks with John Rossman, former Amazon executive and author, who explains how companies can emulate Amazon's leader...
124. Intelligent Automation's Impact on the C-Suite in the Next Five Years
23 Dec 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Pascal Gautheron of Bain & Company to get his thoughts and predictions on the coming era of digital tran...
123. Accelerating Value through Automation
21 Dec 2021
Contributed by Lukas
Going Big at Citizens Bank . In this episode, Michael Marchuk chats with Dominic Williamson about the impact of automation at Citizens Bank. Dominic ...
122. Automating the Contact Center With Journey
16 Dec 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Brett Shockley, CEO and Co-Founder of Journey, and Satish Shenoy, RVP of Strategic Technology Alliances &...
121. Automating the Contact Center With CallMiner
13 Dec 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Jeff Gallino, CTO and Founder of CallMiner, and Satish Shenoy, RVP of Strategic Technology Alliances & P...
120. Automating the Contact Center With Genesys
09 Dec 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Cameron Smith, VP Product Management of Genesys, and Satish Shenoy, RVP of Strategic Technology Alliances &a...
119. Is Your Digital Data Working Hard Enough for You?
02 Dec 2021
Contributed by Lukas
Automation in Asset and Wealth Management . Wealth managers and asset managers have long taken a personalized approach to their customer services. How...
118. Women in RPA | Growing a Career in IA
30 Nov 2021
Contributed by Lukas
Hear Directly from a Digital Finance Transformation Leader . In this episode of Transform Now, Xina Seaton talks with Vandana Khanna, digital finance ...
117. Adding IDP to the Automation Footprint With Capgemini
23 Nov 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Rob Kennedy, Director of Automation and Artificial Intelligence at Capgemini, who explains how his consultan...
116. Making the Most of Human Integrity and Skills with a Digital Workforce
19 Nov 2021
Contributed by Lukas
Intelligent Automation is Working for Mass General Brigham . Two years ago, as Benjamin Berkowitz (then Director of Revenue Cycle Operations at Mass G...
115. Is Your Business Ready for the Fourth Industrial Revolution?
09 Nov 2021
Contributed by Lukas
In this episode, Michael Marchuk talks with Dr. Anthony Wheeler, Dean of the School of Business Administration at Widener University, about the impact...
114. The Great Resignation
03 Nov 2021
Contributed by Lukas
Using Automation to Build a Resilient Business . The "Great Resignation" has affected businesses in all industries, with attrition rates we haven't se...
113. Empowering Digital Workers With Process Intelligence
27 Oct 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Matt Williams, Healthcare Industry Lead at ABBYY, and Bruce Mazza, GM Process Intelligence at Blue Prism, wh...
112. Pfizer Gets Medicine to Market Faster with the Help of Digital Workers
22 Oct 2021
Contributed by Lukas
Intelligent Automation Helps Pfizer Speed Time to Market . Making Work Faster, Easier, and Driving Better Patient Outcomes with Automation. Back in 20...
111. Managing Identity in the World of Automation With SailPoint
20 Oct 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Mike Kiser, Senior Identity Strategist at SailPoint Technologies, who explains why it's critically impor...
110. The Cultural Side of Digital Transformation
13 Oct 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Clayton Gammill, Managing Director at KPMG, who explains how companies can effectively intertwine digital an...
109. Goto.Energy Takes a New Approach and Shakes Up the Utilities Industry
07 Oct 2021
Contributed by Lukas
Taking a Digital-First Strategy for RPA . On this episode, goto.energy shares how to follow a digital-first strategy for successfully implementing RPA...
108. Transforming the Utilities Industry With Emerging Technology
05 Oct 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Aaron Denman, the leader of Bain's utilities and renewables practice in the Americas, who provides his p...
107. The CIO Perspective on Achieving Automation at Scale
22 Sep 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Mark Settle, a seven-time CIO, author and advisor to start-up companies, who provides his perspective on how...
106. Robots Managing Robots to Drive Operational Excellence With C TWO
14 Sep 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Erik Lien, CEO of C TWO, who explains why many companies struggle to scale their automation capability and h...
105. The Tesla Effect (Part 3 of 3)
10 Sep 2021
Contributed by Lukas
Applying Lessons from the Automotive Sector to Financial Services . With many industries undergoing a radical shift on the advent of new technologies,...
104. The Tesla Effect (Part 2 of 3)
07 Sep 2021
Contributed by Lukas
Applying Lessons from the Automotive Sector to Financial Services . With many industries undergoing a radical shift on the advent of new technologies,...
103. The Tesla Effect (Part 1 of 3)
25 Aug 2021
Contributed by Lukas
Applying Lessons from the Automotive Sector to Financial Services . With many industries undergoing a radical shift on the advent of new technologies,...
102. Will the Bots Love Your Customers?
10 Aug 2021
Contributed by Lukas
Strengthening Relationships through Digital Transformation . At the heart of every good business is a dedication to serving its customers. With more a...
101. Automation Simplified
30 Jul 2021
Contributed by Lukas
Getting Started with Automation in the Mid-Market . Automation programs are often considered to be something that only the largest organizations can c...
100. Thinking Like Gen Z While Transforming Your Company
29 Jul 2021
Contributed by Lukas
Learning From A Digital Generation . While digital transformation isn't generational, the way people think will influence their behavior. Those who ha...
99. Engaging Employees in a Bionic Company
27 Jul 2021
Contributed by Lukas
People Strategy during Digital Transformation . In this episode, host Michael Marchuk discusses the importance of employees and executive vision with ...
98. Taking Healthcare to the Next Level Digitally
20 Jul 2021
Contributed by Lukas
Enabling World-Class Care for Patients . No industry has played a bigger, more impactful role during the global pandemic than healthcare. In the face...
97. Making Digital Workers Data-Savvy With Alteryx
14 Jul 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Melissa Burroughs, Head of Technology Solutions at Alteryx, who explains how Alteryx is bringing insights to...
96. Meet Your New Digital Expert, CLEVVA
07 Jul 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Ryan Falkenberg, Co-Founder and CEO of CLEVVA, who explains how their front office digital experts are capab...
95. Bridging the Gap Between Humans and Machines With NLP
02 Jul 2021
Contributed by Lukas
Understanding Business Conversations at Scale . All organizations engage in thousands of business conversations each day. Whether they are simple or ...
94. Why Companies Are Struggling to Implement AI at Scale
22 Jun 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Tom Davenport, a world-renowned author, speaker, advisor, and expert on AI, who explains why companies are s...
93. Automation Is Not the End Game of RPA
03 Jun 2021
Contributed by Lukas
Unlocking the Value of a Digital Labor Source . All too often, emerging technology fails to transform an organization because it is not fully understo...
92. The Future of Jobs in the Era of AI
25 May 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Miguel Carrasco, Managing Director and Senior Partner at BCG, who explains the findings and recommendations ...
91. The Transformative Potential of Automation on Financial Services
20 May 2021
Contributed by Lukas
Building the Future Operating Model for Financial Services . In this episode, we discuss the findings from our global financial services survey and wh...
90. Reimagining US Federal Work for the Post-Pandemic World
17 May 2021
Contributed by Lukas
How to Kickstart Change at the Federal Level . As it did with the private sector, the pandemic has raised the level of urgency around many systemic is...
89. The Role of HR in Managing Human and Digital Resources
13 May 2021
Contributed by Lukas
The role of the HR team has always been about "humans" - it's in the title. But as organizations begin adopting a more flexible resourcing pool that i...
88. Embracing Citizen Developers at Emerson
06 May 2021
Contributed by Lukas
Citizen-Led Automation at its Best . In the world of RPA, citizen developers create new business solutions using no-code development and runtime envir...
87. #ChooseToChallenge Empower Hour
23 Apr 2021
Contributed by Lukas
An Empowering Take on Diversity . In this episode, we share the Empower Hour session hosted by Women in RPA (WIRPA). . Xina Seaton was recently ...
86. Digital Workers Tackling Fraud With Rainbird AI
16 Apr 2021
Contributed by Lukas
On this episode, Brad Hairston talks with James Duez, CEO and co-founder of Rainbird Technologies, who explains how intelligent automation is helping ...
85. Digital Transformation Using Zero-Based Design
07 Apr 2021
Contributed by Lukas
Unlocking Enterprise Efficiencies by Rethinking Work . Startups often have an advantage against industry incumbents. They are able to think differentl...
84. Going Bionic With BCG
01 Apr 2021
Contributed by Lukas
Understanding BCG's Bionic Company Framework . In this episode, Michael Marchuk talks with Abhi Kodey, Managing Director and Partner with Boston...
83. How Intelligent Automation and Drones Can Assist in the Rollout of 5G
24 Mar 2021
Contributed by Lukas
Learn how three exciting technologies intersect to drive the Telecom business forward . What are the challenges and complexities of rolling out 5G? Ho...
82. Intelligent Automation as a Core Competency
23 Mar 2021
Contributed by Lukas
On this podcast, Brad Hairston talks with Kevin Smilie, Managing Director at the global advisory Alvarez & Marsal, who explains how companies can ...
81. Common RPA Mistakes in Retail
17 Mar 2021
Contributed by Lukas
As retailers prepare for the new era of ‘never normal’, many are accelerating the transformation of their operating models and resourcing in order...
80. Moving Rapidly Toward Autonomous Automation
12 Mar 2021
Contributed by Lukas
Robotic Process Automation has quickly evolved into the era of Intelligent Automation, where digital workers are augmented with intelligent skills pow...
79. Introducing Transform Now
04 Mar 2021
Contributed by Lukas
Why We're Rebranding our Podcast ----- The pandemic and other global events have made Digital Transformation a priority for all organizations re...
78. Delivering Change While Staying Constant
26 Feb 2021
Contributed by Lukas
The world is changing at an exponential rate. But change itself — its science and psychology — remains a mystery to many people. If we intend to l...
77. A Best-of-Breed Approach to Intelligent Automation
23 Feb 2021
Contributed by Lukas
On this podcast, Blue Prism’s Brad Hairston talks with Pete Koltis, a Managing Director from the global advisory Alvarez & Marsal, who explains ...
76. Enterprise Automation at Eversource
17 Feb 2021
Contributed by Lukas
In this episode, Rockie Solomon from Eversource shares her journey to create an enterprise automation program that not only delivers significant busin...
75. How Revenue Cycle Management Can (Finally) Enter the Digital Era
09 Feb 2021
Contributed by Lukas
In the midst of COVID-19, the financial pressure on healthcare organizations is greater than ever. This is motivating C-Suite executives to move fast...
74. Skill Building in the Era of Digital Transformation
04 Feb 2021
Contributed by Lukas
Digital transformation can be revolutionary for companies but may be disruptive to their employees who aren't prepared. In this episode, Michael Marc...
73. What Role Does AI and Automation Play in the New Model of Hyper-accelerated Transformation?
26 Jan 2021
Contributed by Lukas
In the wake of Covid-19's accelerated digital economy, some companies were prepared. Many were not. For those companies whose operating vulnerabilitie...
72. Saving the Day: Automating SBA PPP Loans to Support the Economy
20 Jan 2021
Contributed by Lukas
Building a solution to help small businesses is a noble cause, but to be able to help tens of thousands of businesses supporting hundreds of thousands...
71. The Automation Autobahn: Beyond RPA with Intelligent Automation
15 Jan 2021
Contributed by Lukas
The global transformation to a digital infrastructure and digital business model has been accelerated due to the pandemic and will progress even furth...
70. The Future of Business: C-Suite Planning for the World of 2030
08 Jan 2021
Contributed by Lukas
C-Suite executives are under continuous pressure to reduce cost, time and risk in their processes while increasing stakeholder (customer, employee, su...
69. Digital Transformation and the Agile Company
07 Jan 2021
Contributed by Lukas
Michael Marchuk speaks with Jeff Wald, co-founder of WorkMarket – an ADP Company, and author of the book “The End of Jobs: The Rise of On-Demand W...
68. Scaling Intelligent Automation with Confidence in 2021
09 Dec 2020
Contributed by Lukas
In this podcast, we spoke with two of our Customer Success Directors at Blue Prism, Emily Bristow and David Ormston - two people who live and breathe ...
67. The Coming Digital Renaissance
09 Dec 2020
Contributed by Lukas
In this episode, Michael Marchuk discusses with PhD Daniel Araya the impact of automation on our society and the changes that are necessary to embrace...