Travel Agent Chatter | Friday 15

Client IDs? Net vs Gross? Selling Yourself?

20 Mar 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming Samantha from Jus Adventures! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST....

Corporate to Leisure? DMC Services? Destination Weddings?

13 Mar 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming Jennifer from Dugan’s Travels! Let’s have some fun, plus some questions to discuss this Friday at 12 pm C...

Checklists? Responsible Travel? Website?

06 Mar 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming Fora! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! I am working o...

Niche from beginning? Website? FIT?

27 Feb 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming GTN! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! Hi! I am looki...

Commission on Fees? Certifications? Facebook?

20 Feb 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming Dugan’s Travels! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us! H...

CC Auths? Charging Fees? Switching Hosts?

13 Feb 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming Uniglobe Travel Center! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join ...

Suppliers? Rebranded? Credit Card Authorizations?

06 Feb 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming NEST Plus with April! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us...

Reasonable fees? Preferred Suppliers? Thresholds for access?

23 Jan 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming Travel Leaders Market Square with Kelly and Rochelle! Let’s have some fun, plus some questions to discuss t...

Chargebacks? Partnerships? FAM as new advisor?

16 Jan 2026

Contributed by Lukas

This week’s Friday 15, we're welcoming Sava Travel and Byrd! Let’s have some fun, plus some questions to discuss this Friday at 12 pm CST. Join us...

Client communication? Niches? Quoting Clients?

09 Jan 2026

Contributed by Lukas

This week for the Friday 15, we're opening 2026 with OASIS Travel Network and Chelsea! Let’s have some fun, plus some questions to discuss this Frid...

Family travel? First year focus? Marketing activities?

19 Dec 2025

Contributed by Lukas

This week for the Friday 15, we've got a final in-house HAR special with the entire HAR crew, Shayna Zand, Abbey von Gohren, Rita Perez and Jenn Myers...

Generate Leads? FIT’s with non-preferred? Confusing Booking Platforms?

12 Dec 2025

Contributed by Lukas

This week for the Friday 15, we've got a special in-house HAR special with Jenn Myers and Rita Perez! So much to catch up on, plus some questions to d...

What to Expect With Hosts? LLC’s? Partnerships?

05 Dec 2025

Contributed by Lukas

This week for the Friday 15, it’s the RETURN OF STEPH LEE as she cohosts with Lori Speers of Levarte, now a KHM travel company.  So much to cat...

FIT best practices? Costs to join a host? Niche and make money?

21 Nov 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Sheila Folk of Travel Industry Solutions. We’ve got a bunch of great questions to discuss this Fri...

Help with BDMs! Group Bookings? Commission Splits?

14 Nov 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Jennifer Dugan of Dugan’s Travels! This week we’ve got a bunch of great questions to discuss thi...

FAM trips? Switching Hosts for more support? Name & Niche?

07 Nov 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Betsy of Uniglobe Travel Center. We’ve got a bunch of great questions to discuss this Friday at 12...

Using Points? New at Booking! Platforms for Booking?

31 Oct 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Robin and Jennifer of TiqueHQ. We’ve got a bunch of great questions to discuss this Friday at 12 p...

(229) Visibility as new advisor? Fear of Marketing? How to Market?

24 Oct 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Kelli Hayes Smith of Wanderlust Campus. We’ve got a bunch of great questions to discuss this Frida...

Supplier network? Where to start? Changing commissions?

10 Oct 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Sheila Folk of Travel Industry Solutions. We’ve got a bunch of great questions to discuss this Fri...

Starting my journey? Questioning my host? Niches?

03 Oct 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Jenn Lee of Vacation Planners and TPI! This week we’ve got a bunch of great questions to discuss t...

Host in home state? Social Media? Best Host Agency?

26 Sep 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Jackie Friedman of Nexion Travel Group! This week we’ve got a bunch of great questions to discuss ...

Advertising Tours? Software Overwhelm! Accessible Luxury?

19 Sep 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Lori Speers of Levarte Travel! This week we’ve got a bunch of great questions to discuss this Frid...

SOT Licenses? Last-minute travel? Certifications? Changing Commissions?

12 Sep 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Meredith Calloway of Gifted Travel Network! I am in the process of forming an LLC for a travel agenc...

Commission Timing? Charging Fees? Switching Hosts?

05 Sep 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Carolyn Orf of KHM Travel! This week we’ve got a bunch of great questions to discuss this Friday a...

Personal Travel? Accessible Travel? Client and Advisor Perks?

29 Aug 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with April Swales of Uniglobe! This week we’ve got a bunch of great questions to discuss this Friday at...

My own brand? Multiple hosts? Choosing the right host?

22 Aug 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with Jennifer Dugan of Dugan’s Travels! This week we’ve got a bunch of great questions to discuss thi...

Hosts for cruising? Overwhelmed at the beginning? FAM etiquette?

15 Aug 2025

Contributed by Lukas

This week for the Friday 15, Shayna co-hosts with April Swales of Uniglobe Travel Center! This week we’ve got a bunch of great questions to discuss ...

OTA asking for marketing advice! Which HA for low fees + great training? How DO you handle your dual roles, Jenn Lee?

08 Aug 2025

Contributed by Lukas

This week for the Friday 15, Steph co-hosts with Jenn Lee of Vacation Planners and TPI fame! This week we’ve got a bunch of great questions to discu...

Travel Insurance? Cancel for any reason? New trends?

01 Aug 2025

Contributed by Lukas

This week for the Friday 15, Shayna and Steph are thrilled to join forces with the Arch Roamright team. They'll take on a slew of questions about trav...

He turned a love of D&D into $30k bookings. $35 events = 5-figure bkgs. Meet Rocky.

29 Jul 2025

Contributed by Lukas

 ****** Transcript, Images + Show Notes: https://har.news/vol33 ******What happens when you combine a Lord of the Rings obsession, a dragon-theme...

Tech Trends? AI Practical Use? Staying Current?

25 Jul 2025

Contributed by Lukas

This week for the Friday 15, Shayna and Steph are thrilled to join forces with Dan Christian, fellow podcaster and host of the excellent Travel Trends...

Tech tools? Last minute changes? Tech Stack?

18 Jul 2025

Contributed by Lukas

Shayna and Steph team up with Stephanie Gries from Travefy to cohost the Friday 15 this week! You can check out Travefy’s profile here: Travefy | Ho...

Marketing my agency? Working with DMCs? Franchise vs Host?

11 Jul 2025

Contributed by Lukas

Shayna and Steph team up with Jenn Lee from Vacation Planners to cohost the Friday 15 this week! You can check out Vacation Planners profile here: Vac...

Hiring an agent for my agency? Selling other products? FAMs?

27 Jun 2025

Contributed by Lukas

Shayna and Steph team up with Jennifer Dugan from Dugan’s Travels to cohost the Friday 15 this week! You can check out Dugan’s profile here: Dugan...

Balancing Work Life with Family Health Needs. Industry Standard for Payouts? Presenting Prices to Clients?

20 Jun 2025

Contributed by Lukas

Shayna and Steph team up with Lori Speers from Levarte Travel to cohost the Friday 15 this week! You can check out Levarte’s profile here. Here are ...

Protection for Wedding Coordinator? Selling Merch as Agent? Franchise vs. Own Brand?

13 Jun 2025

Contributed by Lukas

Steph teams up with Eric & co. of Cruise Planners to cohost the Friday 15 this week! You can check out CP's profile here. Here are the awesome que...

Backend business organization? Contracts? Fraud Risks?

06 Jun 2025

Contributed by Lukas

Steph and Shayna welcome Sheila Folk of Travel Industry Solutions to cohost the Friday 15 this week! You can check out TIS’s profile here on our bra...

Commission Splits? Selling Myself? Group Booking Contracts?

30 May 2025

Contributed by Lukas

Shayna Zand and Steph join forces with Vacation Planners and Travel Planners International to host this week's Friday 15 to celebrate the beginning of...

Investing in my website? Do I really need an SEO strategy?

23 May 2025

Contributed by Lukas

Shayna Zand and Steph join forces with Solstice Collective to host this week's Friday 15 to celebrate the beginning of the long weekend in the USA. Yo...

Group Travel Niches? Preferred Supplier Networks? Boutique Suppliers?

16 May 2025

Contributed by Lukas

Shayna Zand and Steph cohost with April Swales of Uniglobe Travel Center to host this week's Friday 15 to celebrate Travel Advisor Day/Month. You can ...

How To Trademark Your Agency? Interested in Multi-Gen Niche!

09 May 2025

Contributed by Lukas

Shayna Zand and Steph join forces with Fora Travel to host this week's Friday 15 to celebrate the beginning of May. You can check out their HAR profil...

Preparing for a Travel Agency NOW? Bookings for International Clients?

02 May 2025

Contributed by Lukas

Steph Lee co-hosts with Stephanie Gagnon of Just Perfect Travel. Check out the questions below, and then come and join us Friday at 12 pm CST for the ...

Meaningful Travel? Supporting Local Communities? Impact on Destinations?

25 Apr 2025

Contributed by Lukas

Shayna Zand and Steph join forces with Cazavia Travel to host a special edition this week's Friday 15 to celebrate Earth Month. Cazavia’s host agenc...

Narrowing Niche? TA Discounts? Customer Support? Air/Car Rentals Worth Low Commissions?

18 Apr 2025

Contributed by Lukas

Shayna Zand and Steph join forces with Lori Speers to host this week's Friday 15. Lori's host agency is Levarte Travel and you can check out their HAR...

ID Number to Sell Travel? Newbie as a Sub-Agent? Transferring Clients?

11 Apr 2025

Contributed by Lukas

Our Managing Director Shayna Zand takes the helm this week at the Friday 15, with Connie Miller of Montecito Village Travel as our co-host! Check out ...

Host Agencies in Japan? Seller of Travel Liability? Foreign Transaction Fees?!

04 Apr 2025

Contributed by Lukas

Steph and Shayna co-host the Friday 15 with Stephanie Pickles of PTN! Scope out PTN's profile here and the questions below that Stephanie, Stephanie a...

Billing for FIT Trips? How Do Leads Work?

28 Mar 2025

Contributed by Lukas

Steph and Shayna welcome Sheila Folk of Travel Industry Solutions to cohost the Friday 15 this week! You can check out TIS’s profile here on our bra...

Ex-pat living 6,000 miles from your clients. Maximum efficiency w/time tracking. Charging fees from day one. Meet Grace from Switzerland.

24 Mar 2025

Contributed by Lukas

View the video, transcript, and show notes at: https://har.news/vol32Today's guest made the leap from tech project management to travel advising in 20...

Agency Name? Will Global Changes Affect US Travel? Do I Need a Host Agency?

21 Mar 2025

Contributed by Lukas

In episode 200, Steph and Shayna co-host and Global Travel Collection is out sponsor. We’ve got three substantial questions to dig into this week, s...

Travel with Small Children? How To Organize Digital Info?

14 Mar 2025

Contributed by Lukas

In episode 199, Steph and Shayna co-host with Jennifer Dugan of Dugan’s Travels! Here’s the questions they’ll tackle this week. Please join us!&...

How To Organize Contacts? Should I Go Out On My Own?

07 Mar 2025

Contributed by Lukas

In episode 198, Steph Lee co-hosts with a longtime friend of the Friday 15, April Swales of Uniglobe Travel Center. They’ve got two especially in-de...

When to LLC? How To Be a Sub-Agent? Worried About Refunds!

28 Feb 2025

Contributed by Lukas

In episode 197, Steph Lee hosts and Andavo Travel is our sponsor. (Thanks, Andavo!) Here's a taste of the questions she'll cover! 1. At what poin...

System for Supplier Contacts? Go Independent? Thank You Gifts?

21 Feb 2025

Contributed by Lukas

In episode 196, our very own Mary Stein co-hosts with the one and only Jenn Lee of Vacation Planners! Here’s the questions they’ll tackle this wee...

When to LLC? How to Deal with Failure? Which Course To Take?

14 Feb 2025

Contributed by Lukas

In episode 195, we have a HAR Team special with Shayna Zand and Rita Perez! Here are the questions they’ll cover in this week’s episode! At w...

Client thank you gifts? Changing host agencies? Racing client for best price?

07 Feb 2025

Contributed by Lukas

In episode 194, Steph cohosts again with Lori Speers of Levarte Travel! Here are the questions they’ll cover!1. How do I deal with a client who is s...

What CRM for Credit Cards? Too Many Hosts!! How to Assess Fees?

24 Jan 2025

Contributed by Lukas

In episode 192, Steph cohosts again with Jennifer Dugan of Dugan’s Travels! Here are the questions they’ll cover!1. ​​Hi I’m a new independe...

Benefits of Leaving a Host Agency? Clients Who Complain? A Teacher + Also Sell Travel?

17 Jan 2025

Contributed by Lukas

In episode 191, Steph cohosts with Dave Meihoefer of TPI and they’ve got a ton of questions to cover, so make sure and ready up on ‘em in advance!...

Do Suppliers Provide Booking Software? Seller of Travel and Working Outside the U.S.

10 Jan 2025

Contributed by Lukas

In episode 190, Steph Lee and Sheila Folk of Travel Industry Solutions go deep this week with questions on suppliers and seller of travel rules! Here ...

Starting an Agency While Working Another Job! I Like To Cruise – Should I Become a Travel Advisor?

03 Jan 2025

Contributed by Lukas

In episode 189, Steph Lee and April Swales of Uniglobe Travel chat on our first barrage of 2025 questions from all you lovely people! Here's a taste, ...

Typical Timeline for Starting Out as Agent? Does Expedia Hurt My Sales?

27 Dec 2024

Contributed by Lukas

In episode 188, Steph Lee and Jennifer Dugan of Dugan’s Travels cover some great questions this week, including how long it takes to get started as ...

Choosing E&O Insurance? When Should I Get My Own IATA Number?

20 Dec 2024

Contributed by Lukas

In episode 187, Steph Lee and Jennifer Dugan of Dugan’s Travels discuss a variety of topics this week, including E&O Insurance and when it’s a...

Sabre Refresher? How Do You Do FIT Trips?

13 Dec 2024

Contributed by Lukas

In episode 186 Steph cohosts with Kendra Tainsh of Travel Edge. Here are the questions these expert ladies will cover for you all! 1. I have been...

Vol. 31| NHL Star to Luxury Travel: How This Power Couple Built a Wellness-Focused Travel Agency. Meet Lauren + Chris.

11 Dec 2024

Contributed by Lukas

Transcript + Show Notes: https://har.news/vol31 Special thanks to today’s sponsor: KHM Travel GroupToday's guests prove that sometimes the best...

Site Inspections Out of Country? Why Are Bookings More Expensive with my HA?

06 Dec 2024

Contributed by Lukas

In episode 185 Steph cohosts with Jennifer Dugan of Dugan’s Travels. Don’t miss this great episode chock full of helpful wisdom, covering the ques...

Preventing My Agency from Fraud? Do Commissions Change? Budgeting for a Travel Agency?

29 Nov 2024

Contributed by Lukas

In episode 184 Steph cohosts with David Meihoefer of TPI! Steph and Dave have some really substantive questions to dig into, so make sure you don’t ...

Getting Set Up with LLC, Bank Accts, Etc. – Using Points for Clients? – Host Agencies Outside US?

22 Nov 2024

Contributed by Lukas

In episode 183 Steph cohosts with Kendra Tainsh of Travel Edge. They’re gonna have a go at the questions below, and give you plenty to learn about i...

Contracts with Suppliers – What to Know? Split Planning Fees? How To Name Your Niche.

15 Nov 2024

Contributed by Lukas

In episode 182 Steph cohosts with Jennnifer Dugan of Dugan’s Travels! Here’s a taste of the questions! 1. Hello, HAR team. Thank you for your...

Are Booking Platforms Always Confusing? Should I Add Booking Metrics To My Site? Is BOI Required For All Agencies?

08 Nov 2024

Contributed by Lukas

In episode 181 Steph cohosts with a longtime Friday 15 friend, April Swales of Uniglobe Travel! Here's a taste of the topics they'll tackle -- via you...

What Computer Should I Buy? Discounts in Host Agency Choice. Dual-Ownership of Agency and HAs?

01 Nov 2024

Contributed by Lukas

 In episode 180 Steph welcomes Kendra Tainsh of Travel Edge Network as a co-host. They'll cover the following topics in this week's Friday 15!&nb...

Wait for Host Week to Choose Host? When to Make a Website? Where Do I Find Suppliers?

25 Oct 2024

Contributed by Lukas

In episode 179 Steph is co-hosting with David Meihoefer of TPI! Here’s a taste of the subjects they’ll tackle: 1. I'm still debating which ho...

Head spinning with CRMs - Help! Tools to Track Expenses? Fall Foliage Tour Bookings.

18 Oct 2024

Contributed by Lukas

In episode 178 Steph is co-hosting with Jennifer Dugan of Dugan’s Travels! Here are the questions for this week! 1. I loved the HAR CRM and Iti...

GDS vs. Other Air Booking Tech? Booking Air for Clients? How to Get Clients to Respond Back to Supplier Options?

11 Oct 2024

Contributed by Lukas

In episode 177 Steph is co-hosting with Stephanie Pickles of Pickles Travel! They’ve got a ton to discuss, including the following: 1. I hope t...

How to Make the Most of a Personal Cruise as an Advisor? Just Starting Out – Part-Time or Full-Time?

04 Oct 2024

Contributed by Lukas

In episode 176 Steph is co-hosting with Lori Speers of Levarte Travel! Here’s an introduction to the questions they’ll discuss. 1.Hi Stephani...

Host Agency for My Niche? Listing Fees? HAs and Boutique Suppliers?

27 Sep 2024

Contributed by Lukas

In episode 175 Steph is co-hosting with Kendra Tainsh of Travel Edge! Here are the questions they cover in this variety-filled episode! 1. I am n...

What is a FAM? Why is GDS avoided by HAs + Which Ones Offer Access? Training Courses After HAR’s?

20 Sep 2024

Contributed by Lukas

In episode 174 Steph is co-hosting with Heather Kindred of Nexion! Check it out below – a record-breaking four questions that they’ll cover! Tune ...

Starting Out as An Advisor – in Canada! Tips for Starting a Host Agency? How to Join a Preferred-Agency Program?

13 Sep 2024

Contributed by Lukas

In episode 173 Steph and Lindsay Taylor answer a bunch of excellent questions submitted by you, our faithful viewers and listeners. If you have a ques...

HAs Welcoming Partner Travel Advisors? Best CRMs To Track Payments? Trademark Pitfalls With Agency Names?

06 Sep 2024

Contributed by Lukas

In episode 172 Steph welcomes Carolyn Orf of KHM Travel as a co-host! They will cover a ton of helpful topics, including the following: 1. My fri...

Most organized host agency? Property Inspections! Advisor or Consultant?

30 Aug 2024

Contributed by Lukas

In episode 171 Steph co-hosts with Chad Burt of Outside Agents. Here’s the questions that they’ll cover: 1. Which host agency has the most organi...

Are “No Air Bookings” a Red Flag? Are Multiple Hosts an Option? How To Compare Two Agencies with Different Fees and Benefits?

23 Aug 2024

Contributed by Lukas

In episode 170 Steph cohosts with April Swales of Uniglobe Travel! They will tackle these questions, all provided by one curious listener this week!&n...

No Reviews for a Host Agency on HAR – Should I Be Worried? Industry Standard For Commission Payouts to Advisors?

16 Aug 2024

Contributed by Lukas

In episode 169 Steph cohosts with Jenn Lee in her brand-new role at Vacation Planners! They will tackle some great questions, so please join us! ...

What’s with Clientbase? Tips for Travelers with Autism? Booking Air for Non-profits!

09 Aug 2024

Contributed by Lukas

In episode 168 Steph cohosts with Kendra from Travel Edge. They’ve got some excellent questions to cover this week, everything from CRMs to autism t...

How Do I Sell Disney? Ins and Outs of Seller of Travel?

02 Aug 2024

Contributed by Lukas

In episode 167 Steph hosts the Friday 15, all about Disney and seller of travel. Chad Burt of Outside Agents also pops in! 1. I am a new agent as...

What’s a good CTA course? Tell Me About Press Releases!

26 Jul 2024

Contributed by Lukas

In episode 166 Steph is co-hosting with Chad Burt of Outside Agents. Here are the questions they’ll tackle together this week! 1. I'm currently...

Come with Me Groups. $1.5M niche w/a work-life balance. Lessons from FB hack. Meet Veranda.

22 Jul 2024

Contributed by Lukas

****** Transcript + Show Notes: https://har.news/vol30 ******Special thanks to today’s sponsors: Travel Edge and Uniglobe Travel CenterToday’s gue...

Moving an IATA-Accredited Agency To US; Client Poaching On Facebook Groups!

19 Jul 2024

Contributed by Lukas

In episode 165 Steph is co-hosting David Meihoefer of Travel Planners International. Here’s a taste of the questions they’ll cover! 1. Hello,...

Course to Learn Sabre? Benefits of Certifications? Paying 6K for a Mistake – Is This Legal?

12 Jul 2024

Contributed by Lukas

In episode 164 Steph is co-hosting again with Lindsay Taylor of Travel Leaders 365. Have a look at the questions below that they cover in this rich an...

2 DBAs under 1 LLC? Off-the-books flight-booking? Are agency fees a red flag?

05 Jul 2024

Contributed by Lukas

In episode 163 Steph is co-hosting with Lindsay Taylor of Travel Leaders 365, If you have a question for Steph and her co-hosts, please submit it here...

Do Airline Commissions Still Exist Travel Services Agreements - When Should A Client Sign

28 Jun 2024

Contributed by Lukas

In episode 162 Steph Lee is joined by Chad Burt of Outside Agents. We’ve got some great questions from you all. Speaking of – if you have a questi...

Just Starting Out – And My Brain is Frozen! How Do I Present Options to a Client?

21 Jun 2024

Contributed by Lukas

In episode 161 Steph is co-hosting with Lori Speers of Levarte Travel! We’ve got some great questions, so make sure you set aside the time to tune i...

How To Sell an Agency? Back into the Travel Industry 30 Years Later!

14 Jun 2024

Contributed by Lukas

In episode 160 Steph is co-hosting with April Swales of Uniglobe! Please join us as this dynamic duo tackles a couple of important questions!QUESTIONS...

How to Build a Client Base? Leads Programs – Worth It? How to Handle Changeable Clients?

07 Jun 2024

Contributed by Lukas

entrepreneurship, entrepreneur, business, small business, home based business, travel agency, travel, marketing, travelagent, travel advisor, business...

Agent Etiquette on FAM trips? Benefits of the GDS? Should I belong to ASTA?

31 May 2024

Contributed by Lukas

In episode 158 Steph is flying solo! We’ve got some great questions and requests from our audience this week, so have a listen! QUESTION :1. Not a...

Friday 15 Encore (Vol. 92)

24 May 2024

Contributed by Lukas

Welcome to Friday 15! For today's Friday 15 throwback, we are re-streaming Vol. 92 from Feb. 2023, where Steph chatted about acquiring a GDS system wi...

Fees for Luxury Travel? HAR'S Host Search! Host v. Franchise?

17 May 2024

Contributed by Lukas

In episode 156 Steph is so excited to co-host with Meredith Calloway of GTN! You’ve sent along some fabulous questions this week, so please join us ...

Importance of HA with leads? Providing private info to an HA? Write-offs for cruises?

10 May 2024

Contributed by Lukas

In episode 155 Steph co-hosts with Jenn Lee of TPI and their new franchise Vacation Planners! We’ve got some great, in-depth questions from you this...

Contract obligations after leaving a HA? Switch to Travefy? Balancing FT job with TA work?

03 May 2024

Contributed by Lukas

In episode 154 Steph co-hosts Stephanie Gries of Travefy. (It’s a special Stephanie and Stephanie episode!) They’ve got some big questions to cove...

How to Manage Many Perks? Switching from Unsupportive HA? What’s a Trust Account?

26 Apr 2024

Contributed by Lukas

In episode 153 Steph co-hosts with the one and only Mary Stein of HAR. Sponsored by Outside Agents - thanks Chad and team! Here’s a taste of the que...

Custom Terms and Conditions? Venmo for HA Payments? International Clients for US-based Agents?

19 Apr 2024

Contributed by Lukas

In episode 152 Steph co-hosts with the one and only Jenn of TPI and the chat on TPI’s new franchise, Vacation Planners! Questions :1. What is your v...

Opened agency – now what? Finding a good HA? FAM Trips!

12 Apr 2024

Contributed by Lukas

In episode 151 Steph tackles some great questions with co-host Henley Vazquez from Fora! Questions : 1. I have my agency set up after going through yo...

What’s in a (business) name? Locality of HA? Steps to Becoming an Agent?

05 Apr 2024

Contributed by Lukas

In episode 150 Steph fields some great questions from our good friend Anonymous (ha!) about naming your biz and choosing a HA based on locality. She a...