Uncle Marv kicks off the show with exciting news about Eric Torres joining Pax8 as the vice president of channel and community engagement. He then introduces his guest, John Boden from Questing Hound Technology Partners, a Florida-based MSP. John shares the unique story behind his company's name, which originates from a John Masefield poem and his family's sailing adventures. The conversation shifts to Questing Hound's services, including managed IT and co-managed IT solutions for various industries, with a focus on businesses that embrace technology. The main topic of discussion is TruGrid, a secure remote access solution that both Marv and John highly recommend. They explore the benefits of TruGrid, including its ease of use, security features, and integration with Active Directory. John emphasizes how TruGrid helped his company navigate the challenges of remote work during the COVID-19 pandemic. The podcast also covers MSP strategies, with John sharing insights on standardization, client onboarding, and the importance of evaluating vendor relationships beyond just product features. He stresses the significance of working with companies that align with MSP goals and continuously improve their offerings. Naked Florida Man: https://tinyurl.com/4728rtfrUpcoming Conferences:ASCII Edge (The Cup) October 23-24 in Tampa: https://events.ascii.com/tampa/DattoCon, October 28-30 in Miami: https://www.dattocon.com/IT Nation Connect, November 6-8 in Orlando: https://www.connectwise.com/theitnation/connect-naSave $250 complements of the IT Business Podcast with Promo Code MarvinBPodcast250Websites Mentioned: Questing Hound Technology Partners: https://questinghound.comTruGrid: https://trugrid.comNetAlly: https://netally.comSuperOps: https://superops.aiPax8: https://pax8.comAxcient: https://axcient.comClio: https://clio.comMeraki: https://meraki.cisco.com === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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