I caught up with Victor Lopez from FlexPoint live at Pax8 Beyond in Salt Lake City to talk about one of the least‑loved parts of running an MSP: getting paid. Victor breaks down how FlexPoint sits alongside QuickBooks and your PSA to automate accounts receivable, from credit card and ACH payments to client self‑service through a portal, all while keeping your existing billing workflows intact. We get into cash‑flow friendly features like same‑day ACH funding, short‑term financing that lets clients spread big projects over 30 days to 12 months while you still get paid upfront, and a fixed monthly subscription model that doesn’t scale your fees every time your revenue grows. Victor also previews FlexPoint’s AI voice agents that can call clients, explain invoices line‑by‑line, resend invoices on the spot, and show you opens and clicks, all designed to protect the MSP–client relationship while reducing back‑office friction. === Chapters 00:31 Introduction and Salt Lake Visit 02:15 FlexPoint Billing Basics 04:23 Flexible Payments and Financing 06:43 Collecting Past Due Payments 09:34 Pricing and QuickBooks Integration 11:07 Pax8 Marketplace Growth 12:54 Smooth Switch and Workflow Fit 15:36 AI Agents for Collections === Guest: Victor Lopez, FlexPoint Website: https://www.flexpoint.io LinkedIn: https://www.linkedin.com/in/victorlopez === Companies / Vendors / Products / Books Pax8: https://www.pax8.com American Express: https://www.americanexpress.com Microsoft 365: https://www.microsoft.com/microsoft-365 Microsoft: https://www.microsoft.com Wu‑Tang Clan: https://wutangclan.com Delta Air Lines: https://www.delta.com Claude / Claude.ai: https://claude.ai Anthropic: https://www.anthropic.com === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

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