I sat down with my buddy Stan Louissaint to talk about a reality most of us are already feeling: MSPs are under fire from shadow IT and shadow AI popping up in client networks. We unpack why employees and even attorneys are spinning up their own agents, apps, and AI workflows just to get work done, and how that can leave us and the business completely out of the loop on risk, support, and compliance. We hit real examples, like an attorney quietly building an AI-driven app in the browser and an intern using Claude and VS Code to develop internal software, and use them to highlight gaps around approval, system requirements, data handling, and ongoing ownership. From there, we shift into the practical side—bringing owners into policy decisions, watching the new risk surface created by SaaS and AI tools, and tightening things up with Microsoft OneDrive and SharePoint settings so storage issues don’t bite you later. === Chapters 01:01 Podcast Intro and Event Announcements 05:55 Sponsors and Browser Tips 09:57 Stan Joins the Conversation 10:45 Shadow AI in the Workplace 16:38 Policy Gaps and Approval Process 24:52 Vibe Coding and Agent Risks 34:44 Tracking SaaS and App Usage 38:59 OneDrive Storage Fixes 44:54 Closing Remarks and Upcoming Events === Guest: Stanley Louissaint, Fluid Designs Website: https://fluiddesigns.com/ LinkedIn: https://www.linkedin.com/in/slouissaint/ === Companies / Vendors / Products / Books / Events / Organizations TechCon Unplugged 2026: https://techconunplugged.com Discount Code “TCUMarvin” Time Matters: https://pclawtimematters.com/product-timematters/ Claude (Claude Code / Claude AI): https://code.claude.com/docs/en/vs-code VS Code (Visual Studio Code): https://code.visualstudio.com ChannelPro: https://www.channelpronetwork.com ASCII events: https://www.asciievents.com === SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlocker Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related