John Harden, Founder & CEO of Lemhi, joins the IT Business Podcast as a PitchIT 2026 participant to discuss turning client AI demand into a repeatable MSP service. Lemhi helps MSPs identify AI opportunities, build client-ready roadmaps, apply governance and enablement, and monitor adoption as an ongoing managed offering rather than a one-off project. Guest: John Harden Website: https://www.lemhi.com/ LinkedIn: https://www.linkedin.com/in/john-harden/ === Chapter 00:28 AI Revenue Opportunity 01:29 Meet John Harden and Lemhi 02:58 Lemhi’s Origin Story 04:57 Shadow AI and the MSP Opportunity 06:00 Building Repeatable AI Offers 08:09 Beyond Prebuilt AI Agents 09:58 From AI Projects to Recurring Revenue 12:50 Why AI Rollouts Fall Short 15:15 AI Use Cases for On-Prem Clients 17:42 How Lemhi Was Built for MSPs === SPONSORS: Technology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/ Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoip Travel Partner: TruGrid: https://www.itbusinesspodcast.com/trugrid Digital Partner, Designer Ready: http://itbusinesspodcast.com/designerready === SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UET Author Username: AlexanderRufire Item License Code: 7X9F52DNML === Connect with Uncle Marv🌐 Website: https://www.itbusinesspodcast.com/🎙 Host: Marvin Bee🛒 Uncle Marv’s Amazon Store (gear & tools I recommend): https://amzn.to/3EiyKoZ☕ Support the show: https://ko-fi.com/itbusinesspodcastIf you found value in this episode, share it with another MSP, IT provider, or tech entrepreneur. Your support helps keep practical, no-nonsense IT business conversations coming every week.

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