Ever wonder why patients vanish after the first phase of care? It’s not just about feeling better—it’s about connection lost and the value we fail to communicate. In this episode, Martin digs into the hidden reasons behind patient drop-off, exposing the communication flaws that sabotage long-term care. He’ll show you how to flip the script, turn those “value killers” into trust builders, and keep your clients coming back, not because they need to, but because they want to. The Aligned Practic Information session is on Thursday 5th September at 8pm Melbourne time https://us02web.zoom.us/j/85087634751 Learn more about Aligned Practice https://insideoutpractices.thinkific.com/products/communities/aligned-practice Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0 Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0 Email me - [email protected]

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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