215. What have you already heard about this effort?

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Recorded14 Nov 2019

Publisherumbrex.libsyn.com ↗

Handlerec:7947262

Show notes

What should you say when you are meeting for the first time with an individual at a client you are already serving? Here's the approach I've used the past few years: "I'd be happy to provide context on the project, but I don't want to go over material you are already familiar with. What have you already heard about this effort?" In this episode, I explain why I use that question. Every week I send out an email with summaries of each Unleashed episode, transcripts of each episode, and often some bonus material. If you'd like to receive it, send me a note at [email protected]

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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