Shradha and Rupert sit down with Kent McMillan, Managing Director at Accenture and author of Rethinking Operating Models. Together, they dive into how organizations can evolve in the face of rapid technological change, especially with the rise of AI.Kent shares powerful insights from decades of experience in operating model design—highlighting the importance of systems thinking, adaptive strategy, and core capabilities that drive lasting success.From reimagining learning cultures to staying resilient through disruption, this conversation explores:The role of AI in reshaping the workplaceHow to foster a passion for learning and innovationWhy continuous reinvention is key to staying competitiveBalancing new technology with timeless business principlesWhether you're a leader navigating change or a strategist shaping the future of work, this episode offers actionable ideas and fresh perspective on building organizations that thrive.

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