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Utterly Indispensable Podcast for Estate Agents

Business

Episodes

The 80-Year Estate Agency With a Purpose. Inside Andrews with CEO David Powell

19 Mar 2026

Contributed by Lukas

What does it take to lead an estate agency that’s been around for eight decades? In this episode, I sit down with David Powell, CEO of Andrews Prope...

You Can’t Buy Trust: Building a Reputation That Wins Clients – with Daniel Vivarelli

12 Mar 2026

Contributed by Lukas

You Can’t Buy Trust. You can buy leads.You can buy clicks.You can buy attention. But when a homeowner Googles your name, none of that matters. In th...

“Your Social Media Is Your CV. And Right Now, It’s Empty.” – Ben Madden on Why Estate Agents Are Invisible (And Don’t Even Know It)

05 Mar 2026

Contributed by Lukas

For years, estate agents have shouted about sales agreed, new instructions and record prices. Ben Madden says that’s the problem. In this episode, I...

“19 Weeks to Move House? Or 28 Days? The Conveyancing Revolution Estate Agents Can’t Ignore”

26 Feb 2026

Contributed by Lukas

In this episode, I sit down with Chris Scantlebury, founder of ProConvey — and a man on a mission to fix one of the biggest bottlenecks in our indus...

The Difficult Second Office: When Growth Gets Real

19 Feb 2026

Contributed by Lukas

Opening your first estate agency is brave. Opening your second is something else entirely. In this episode, I sit down with Pete Courtis, owner of The...

From Redundancy to £300k+ Profit, The Unfiltered Truth About Building a Modern Estate Agency

12 Feb 2026

Contributed by Lukas

This is not a glossy highlight reel.It’s a proper, boots-on-the-ground conversation with Tony Ruby, one of the most consistently high-performing age...

From 30 Clicks to Zero: How Alto Is Rebuilding the Estate Agency CRM for the AI Age

05 Feb 2026

Contributed by Lukas

This episode is a proper deep dive into the engine room of estate agency software. My guest is Riccardo Dawson, CEO of Alto Software Group, the platfo...

HR, Helicopters & Tribunals: The Stuff That Can Wreck Your Business (and How to Avoid It)

29 Jan 2026

Contributed by Lukas

If you think HR is just contracts and common sense, this episode might save you a small fortune. In this episode, I’m joined by Paul Fitzsimmons&nbs...

The Beginning of the End for Property Portals? AI, Agents and the Fight Back

22 Jan 2026

Contributed by Lukas

What if the way buyers search for property is about to change forever?And what if estate agents finally have a way to loosen the grip of ever-rising p...

Why Estate Agents Don’t Need More Training… They Need Better Training

15 Jan 2026

Contributed by Lukas

Most training in estate agency exists to stop you going to prison. Very little of it helps you win instructions, progress sales, or actually understan...

Your CRM Is Costing You Instructions (And AI Is About to Expose It)

08 Jan 2026

Contributed by Lukas

Most estate agents think they have a CRM problem.What they really have is a data, discipline, and decision-making problem. In this episode, I’m join...

200 Agents, One Postcode: Why Sellers Keep Choosing the Wrong Estate Agent

01 Jan 2026

Contributed by Lukas

This episode is a proper behind-the-scenes look at how sellers choose estate agents — and why so many get it wrong. I’m joined by Colby Short, co-...

Why Your Best Team Member Might Not Be in Your Office The Real Truth About VAs in Estate Agency -Bronwyn Schmidt

26 Dec 2025

Contributed by Lukas

Most estate agents didn’t get into this business to drown in admin… yet somehow that’s exactly what happens. In this episode, I’m joined by Br...

Resilience, Reinvention & Ridiculously Smart Property Moves, with Aarti Patel

18 Dec 2025

Contributed by Lukas

Aarti Patel isn’t just impressive. She’s one of those rare people who walk into your world and remind you what’s actually possible.  Her pr...

The Compliance Horror Story Every Estate Agent Needs to Hear

11 Dec 2025

Contributed by Lukas

Estate agents love the thrill of the chase. Listings, negotiations, deals — that’s the fun bit.Compliance? That’s the part that keeps everyone a...

Stop Playing at It: Alex Pelosi-Buchanan on Building a Proper Agency

04 Dec 2025

Contributed by Lukas

Alex Pelosi-Buchanan is one of those leaders who doesn’t hide behind buzzwords or corporate gloss. He’s honest, sharp, commercially switched on an...

The Broker Blueprint: Jack Durkin on Building Better, Not Bigger

27 Nov 2025

Contributed by Lukas

Jack Durkin didn’t just launch a self-employed brokerage… he built a model that actually works. In a world where every man and his dog is suddenly...

Marketing That Actually Works: Kirsty Franks on Cutting the Crap in Estate Agency

20 Nov 2025

Contributed by Lukas

Kirsty Franks doesn’t just “do marketing.” She dissects it. Rebuilds it. And then plugs it directly into the bloodstream of an estate agency so ...

Creating a Life You Love – The Garrett Maroon Way

13 Nov 2025

Contributed by Lukas

This week I chat with Garrett Maroon — an agent, coach and all-round good guy from Virginia who built his business the hard way… then figured out ...

Chris Webb: The Moment Everything Changed

06 Nov 2025

Contributed by Lukas

This week I chat with Chris Webb — founder of The Estate Agent Consultancy and one of the sharpest minds in our industry. Chris is known for dr...

How to Build a Brokerage That Actually Works – with Yopa’s Tom Greenacre

30 Oct 2025

Contributed by Lukas

Tom Greenacre has done what many talk about but few pull off — built a thriving brokerage from scratch under the Yopa umbrella. From his early days ...

Charlie Lamdin: The Reluctant Know-It-All and His Fight to Fix Estate Agency

23 Oct 2025

Contributed by Lukas

Charlie Lamdin is one of the industry’s most outspoken outsiders — a man who’s never sold a house, yet has spent 25 years studying the people wh...

From Drummer to Deal Maker: Brian’s Journey, the Wolfpack, and What the US Can Teach the UK

16 Oct 2025

Contributed by Lukas

In this episode of The Utterly Indispensable Podcast for Estate Agents, Rob Graves sits down with Brian Quick, an eXp agent from the US and a key memb...

From TV Screens to Dream Homes – Behind the Scenes with “A Place in the Sun” Creators

09 Oct 2025

Contributed by Lukas

This week on The Utterly Indispensable Podcast for Estate Agents, I sit down with Jean-Pierre and his husband Manuel—the creative duo behind Channel...

AI Won’t Replace Agents—But It Will Create Super Agents

02 Oct 2025

Contributed by Lukas

This week on The Utterly Indispensable Podcast for Estate Agents I sit down with Morgan Edmondson of Nesti, the London-based startup building one...

The Gary Vee of UK Estate Agency: David Adams on Landlords, Legacy & Lettings

25 Sep 2025

Contributed by Lukas

This week I sit down with David Adams — property expert, landlord coach, best-selling author, and the driving force behind Cavendish Sales & Let...

Acquisition, Attitude & Authenticity: The Naish Way with Matthew Hendry

18 Sep 2025

Contributed by Lukas

Sometimes the best conversations don’t come from the big personalities on the industry stage but from the agents quietly getting on with building br...

AI is changing estate agency faster than Rightmove ever did.

11 Sep 2025

Contributed by Lukas

In this episode I sit down with Apostolos Aktypis—the man building AI-powered client acquisition systems for estate agents, B2B, and service brands....

Beyond Cheap Labour: Outsourcing Myths and the Power of Onboarding.

04 Sep 2025

Contributed by Lukas

In this week’s episode I sit down with Deep Shah to challenge a big misconception: outsourcing isn’t about cutting costs—it’s about raisi...

Dubai Real Estate Reality Check: Mitch’s Rolex Dream and Market Challenges

28 Aug 2025

Contributed by Lukas

In this episode of The Utterly Indispensable Podcast for Estate Agents, I reconnect with Mitch in Dubai to see how his real estate journey is unfoldin...

Beyond the Scripts: Richard Rawlings on His Story, Sales Mastery, and the Future of Agency

21 Aug 2025

Contributed by Lukas

This week on The Utterly Indispensable Podcast for Estate Agents, I sit down with Richard Rawlings — one of the most respected trainers and speakers...

This Week on The Utterly Indispensable Podcast for Estate Agents: Matthew Gardiner Legge

14 Aug 2025

Contributed by Lukas

I first met Matthew back in 2008 and we recently reconnected at the eXp conference, where his energy and enthusiasm were as strong as ever. In this ep...

Adam Mackay – Founder of Mackay Property & Co-Founder of The Real Agency

07 Aug 2025

Contributed by Lukas

This week, I’m joined by Adam Mackay, one of the first agents in the UK to embrace the eXp brokerage model. From his family roots in Sawbridgeworth ...

AI, Innovation & the Future of Estate Agency – with Adam Ali

31 Jul 2025

Contributed by Lukas

This week I’m joined by Adam Ali, Managing Director at NurtureCloud and a commercial leader with deep experience scaling SaaS businesses across the ...

Podcast Episode: 30 Years of Marketing (in One Brilliant Conversation) with Simon Leadbetter

24 Jul 2025

Contributed by Lukas

In this episode, I sit down with Simon Leadbetter — founder of We Are Unchained, strategic advisor, mentor, and a man with 30 years of hard-won...

This Week on the Podcast: Ian Wilkinson, Going All In on the Brokerage Model

17 Jul 2025

Contributed by Lukas

After 25 years in estate agency — including two decades building the respected brand Snowden Wilkinson — Ian Wilkinson is starting again. But not ...

Building a Business Without a Blueprint – with Simon Ward of Mr Green Estate Agents

10 Jul 2025

Contributed by Lukas

This week, I’m joined by Simon Ward, founder of Mr Green Estate Agents in Dorset—a business he’s built from the ground up over the past 15 ...

Solving the Sales Progression Problem – with Laura Harvey

03 Jul 2025

Contributed by Lukas

If you think sales progression is just about chasing solicitors and waiting for updates... think again. In this episode, I’m joined by Laura Harvey,...

Turning Followers into Clients with Kevin Abraham

26 Jun 2025

Contributed by Lukas

In this episode, I sit down with Kevin Abraham—a real estate marketing strategist and ghostwriter who helps real estate CEOs turn cold leads into wa...

From Failed Rock Star to Marketing Maverick - A Chat with Toby Martin

19 Jun 2025

Contributed by Lukas

This week on The Utterly Indispensable Podcast for Estate Agents, we dive deep into one of the most fascinating career journeys you'll ever hear. Meet...

Starting Smart, Scaling Bold – A Conversation with Claire Morgan

12 Jun 2025

Contributed by Lukas

What does it take to launch your own agency at 23 — and turn it into a multi-million-pound brand? This week on The Utterly Indispensable Podcast for...

Building Your Own Rules – A Conversation with Steph Walker

05 Jun 2025

Contributed by Lukas

Steph Walker doesn’t mince her words — and that’s exactly why this episode hits home. Founder of TAUK and a true champion for personal estate ag...

The Brutal Truth Estate Agents Don’t Want to Hear — with Dan Hamilton-Charlton

29 May 2025

Contributed by Lukas

This episode might sting a little.But if you’re serious about lifting your agency into the top 20%, you’ll lean in — not log off. This week, I’...

Lead Yourself First: Lessons from the Pitch to the Boardroom

22 May 2025

Contributed by Lukas

From international rugby to leadership coaching, Don Armand’s journey is anything but ordinary. In this episode, I sit down with Don, former England...

Different Markets, Same Mission, What Makes a Great Agent?

15 May 2025

Contributed by Lukas

This week, I’m joined by Regina Mangan, a standout estate agency leader based in Southern Ireland. I was curious to explore the differences between ...

The Truth About Social Media (That Most Agents Don’t Want to Hear)

08 May 2025

Contributed by Lukas

This week I’m joined by the one and only Christopher Watkin — a man who needs no introduction in the world of estate agency content and socia...

Know More, Guess Less — Why Data Is Changing the Way We Move

01 May 2025

Contributed by Lukas

In this episode of The Utterly Indispensable Podcast for Estate Agents, I’m joined by Kieran Slinger, the co-founder of ProAlt — a platform built ...

From Emoov to Unfiltered Truths: Russell Quirk on Property, PR & Perseverance

24 Apr 2025

Contributed by Lukas

In this episode of The Utterly Indispensable Podcast for Estate Agents, I’m joined by Russell Quirk — a true heavyweight in the property world. Ru...

Verona Frankish: Leading with Curiosity – Lessons from the CEO of Yopa

17 Apr 2025

Contributed by Lukas

This week, I’m joined by Verona Frankish, CEO of Yopa—and someone who proves that when she speaks, it’s well worth listening. Verona shares powe...

Ditch the Grey Suit: How Mark Meyers Is Flipping Estate Agency on Its Head

10 Apr 2025

Contributed by Lukas

Tired of being an order taker?   Sick of the grey-suit, corporate clone wars of estate agency?Then you’re going to love this one. This week, I ...

The Estate Agent Who Built the Business Everyone Wants

03 Apr 2025

Contributed by Lukas

🎙️ The Utterly Indispensable Podcast for Estate Agents – with Peter Kennedy 🎙️ Peter Kennedy has been in the property game nearly as long ...

Unlocking the Power of Your CRM – Insights from Mark Bevan, Sales Director of Loop

27 Mar 2025

Contributed by Lukas

In this episode, I sit down with Mark Bevan, Sales Director of Loop, the next-generation estate agency software. With 15 years of experience across tr...

Inside Auctions & The Purplebricks Effect – with Dan Firth

20 Mar 2025

Contributed by Lukas

This week, I sit down with Dan Firth, Managing Director of Bid, to talk all things property auctions and estate agency evolution. Bid helps estate age...

Simon Whale: The Most Entertaining Man in PropTech?

13 Mar 2025

Contributed by Lukas

If you think PropTech and CRMs are dry subjects, you’ve clearly never met Simon Whale. A man who describes himself as "certainly in the top one" of ...

From Isla-Alexander to Open Moove – How Ross McKenzie Balances It All

06 Mar 2025

Contributed by Lukas

Six months ago, I sat down with Ross McKenzie to talk about his estate agency, Isla-Alexander. He was full of energy, big plans, and excitement for th...

Insights from Leon Gorman of Think Acquisition

28 Feb 2025

Contributed by Lukas

If you’ve ever wondered what it takes to buy or sell an estate agency business, this episode is for you. This week, I travelled to Cardiff to sit do...

Buying & Selling Estate Agency Businesses: Insights from Leon Gorman of Think Acquisition

27 Feb 2025

Contributed by Lukas

If you’ve ever wondered what it takes to buy or sell an estate agency business, this episode is for you. This week, I traveled to Cardiff to sit dow...

Mindset, Mastery & Success: A Great Chat with Matt Giggs

20 Feb 2025

Contributed by Lukas

Matt Giggs is a name that many estate agents know for his success, leadership, and coaching—but in this episode, he goes beyond the strategies and s...

The PropTech Insider: How Mark McCorrie is Changing Estate Agency Tech

13 Feb 2025

Contributed by Lukas

Most estate agents have never heard of Mark McCorrie. But they should. As the founder of Made Snappy and Gluedog, Mark is quietly solving some of the ...

The Questions You Ask Determine Your Success – with Jason Cannon

06 Feb 2025

Contributed by Lukas

In this episode of The Utterly Indispensable Podcast for Estate Agents, I sit down with Jason Cannon, a performance coach with a deep understanding of...

Riding the Highs and Lows: Neil Robinson’s Journey Through the Estate Agency World

30 Jan 2025

Contributed by Lukas

This week, I’m joined by the one and only Neil Robinson—a seasoned estate agent, entrepreneur, and property investor who has been navigating the p...

🎙 Exploring the Future of Estate Agency with Ross D’Aniello

23 Jan 2025

Contributed by Lukas

This week on The Utterly Indispensable Podcast for Estate Agents, I sit down with Ross D’Aniello, co-founder of Chartwell Noble, a brokerage redefin...

The Secrets to Social Media Success for Estate Agents with James Crocker

16 Jan 2025

Contributed by Lukas

This week, I sit down with James Crocker, founder of Homefeed & Agent Accelerator, to uncover the strategies estate agents need to dominate their ...

Why Chasing Millions Might Be Holding You Back – A Conversation with Holly Osborn

09 Jan 2025

Contributed by Lukas

What if the secret to success isn’t about making millions, but designing a life you truly love? In this episode, I sit down with Holly Osborn, a pow...

Design That Delivers: How Raquel Turns Properties into Profit Powerhouses

19 Dec 2024

Contributed by Lukas

This week on The Utterly Indispensable Podcast for Estate Agents, I’m joined by Raquel, the mastermind behind Mar Design—a studio that transforms ...

Boost Your Agency with Pete Butler

12 Dec 2024

Contributed by Lukas

In this week’s episode of The Utterly Indispensable Podcast for Estate Agents, I sit down with Pete Butler, the driving force behind Boost Your Agen...

The Best Estate Agent You’ve Never Heard Of: Ben Sloane and The Power of Discretion

05 Dec 2024

Contributed by Lukas

This week on The Utterly Indispensable Podcast for Estate Agents, I sit down with the enigmatic Ben Sloane, Group Executive Director & Co-Founder ...

🎙️ What’s in Chichester?

28 Nov 2024

Contributed by Lukas

This week on The Utterly Indispensable Podcast for Estate Agents, I sit down with Ben Marley—natural-born salesman, Google guru, and the mastermind ...

Streamlining Success and Mastering Tough Conversations with Charlotte Brockman of How Did I Do

21 Nov 2024

Contributed by Lukas

In this episode, I sit down with Charlotte Brockman, dynamic entrepreneur and founder of How Did I Do, a review platform designed to help small busine...

Mastering the Art of Luxury Real Estate with Damien Jefferies

14 Nov 2024

Contributed by Lukas

In this exclusive interview, I sit down with Damien Jefferies, a distinguished figure in London’s luxury real estate market. As the Director of Fine...

Dubai Dream or Mirage? A Candid Chat with Mitchell Ashdown on Life, Luxury, and the Real Estate Hustle

07 Nov 2024

Contributed by Lukas

In this week’s episode, I sit down with Mitchell Ashdown, a young, ambitious sales negotiator who took a leap into the Dubai real estate market, dra...

The Utterly Indispensable Podcast for Estate Agents – Insights from Auctioneer Olivia Boulting

17 Oct 2024

Contributed by Lukas

In this episode of The Utterly Indispensable Podcast for Estate Agents, I sit down with Olivia Boulting, a dynamic Regional Manager and Auctioneer at ...

Why wait, when you can do it now!

10 Oct 2024

Contributed by Lukas

I love chatting to people like Joe. Their enthusiasm is infectious. Joe set up his own estate agency business three & a half years ago, Plymouth P...

Unlocking Estate Agency Success with Simon Gates: From High-Performing Agent to PropTech Consultant

03 Oct 2024

Contributed by Lukas

In this episode, Rob interviews Simon Gates, a highly experienced property professional who has seen tremendous success across multiple facets of the ...

From Business person to Entrepreneur: A Deep Dive with Rayanne Armond

26 Sep 2024

Contributed by Lukas

In this episode, I sit down with Rayanne Armond—an accomplished entrepreneur and qualified accountant—who runs multiple successful businesses, inc...

Revolutionising Estate Agency: A Conversation with Ross McKenzie of Isla-Alexander

17 Sep 2024

Contributed by Lukas

In this episode of The Utterly Indispensable Podcast for Estate Agents, we're joined by Ross McKenzie, founder and CEO of Isla-Alexander, the UK’s d...

A Candid Conversation with Vito Rausa: Industry Insights and the Future of Connells Group

29 Aug 2024

Contributed by Lukas

Welcome to The Utterly Indispensable Podcast for Estate Agents, the go-to show for anyone looking to gain valuable insights into the world of estate a...

The Key Elements for £1 M+ Branches

15 Aug 2024

Contributed by Lukas

Welcome to The Utterly Indispensable Podcast for Estate Agents, brought to you by Key Coach. This podcast is your go-to source for expert insights and...

Utterly Indispensable: Navigating the Mortgage Landscape with James Miles

08 Aug 2024

Contributed by Lukas

Welcome to "Utterly Indispensable" by Key Coaching, the podcast tailored for estate agents seeking valuable insights from industry experts. In today's...

Transforming Real Estate: Principles Over Rules with John Savage

01 Aug 2024

Contributed by Lukas

Transforming Real Estate: Principles Over Rules with John Savage

Unstoppable Journeys: From Auctions to Estate Management with Sarah Douglas

25 Jul 2024

Contributed by Lukas

Welcome to "The Utterly Indispensable Podcast" from Key Coaching, your go-to source for invaluable insights and techniques tailored for estate agents....

Solo Session; The Power of Premium Fees

18 Jul 2024

Contributed by Lukas

This week’s episode is just a little old for me. I love chatting to these amazing people but I feel it is about them, so I try and question to get t...

The world of property Finding and should you be doing it? - Michael Kleinman

11 Jul 2024

Contributed by Lukas

In this week’s episode of The utterly indispensable podcast, I have the privilege of conversing with Michael Kleinman, the visionary founder of Corn...

Navigating Success in Property Development with Rob Maskell

04 Jul 2024

Contributed by Lukas

In this episode of "Utterly Indispensable," Key Coaching hosts an inspiring interview with Rob Maskell, a highly successful property developer who beg...

Mastering the Art of Recruitment in Estate Agency with Guy Hodge from Worth Recruiting.

27 Jun 2024

Contributed by Lukas

In this episode of "Utterly Indispensable," Key Coaching brings you an insightful conversation with Guy Hodge, a seasoned professional in the estate a...

Transform Your Property Sales with Expert Staging: Insights from Ellie Tildesley

13 Jun 2024

Contributed by Lukas

  In this episode of the "Utterly Indispensable Podcast," host Rob Graves sits down with Ellie Tildesley, the founder of The Hub Property Staging...

From Estate Agency to Elite Football Management: A Conversation with Matt Beard

06 Jun 2024

Contributed by Lukas

In this episode of the "Utterly Indispensable Podcast," host Rob Graves sits down with Matt Beard, the manager of Liverpool Women's Football Club. Mat...