This week I’m joined by Sam Ashdown, and this is a fascinating conversation about reputation, risk, marketing, and what happens when you finally decide to put your own advice to the test. Long before AshdownJones became one of the most recognisable premium estate agency brands in the Lake District, Sam built HomeTruths. Originally created to help homeowners market “unsellable” properties without simply slashing the price, HomeTruths became known for storytelling, presentation, direct mail and marketing that actually made homes stand out. Over time, estate agents across the UK started paying attention. But there was one problem. Agents kept telling her: “You’ve never actually done the job yourself.” So Sam did something most people would never dare to do. She risked the reputation and credibility she’d spent years building and launched her own estate agency from scratch. The industry response? Some people openly said she’d fail. Others mocked the branding, the fees, the brochures, the marketing and the way AshdownJones positioned itself. Instead, they built something different. In this episode we get into: Why direct mail is still their single biggest lead generator• How storytelling became the foundation of the brand• The dangers of estate agents all looking the same• Turning down instructions that didn’t fit the vision• Why values only matter when they cost you money• The balance between systems, standards and freedom• Coaching, masterminds and outside perspective• Why business should still feel exciting, even in your late 50s This is one of those conversations that goes well beyond estate agency. It’s really about building a business deliberately instead of accidentally. Sam has also created a listener resource page with free downloads and examples mentioned in the episode:AJ Mastermind Resources for Rob’s Listeners - https://ajmastermind.co.uk/rob You can also find out more about AJ Mastermind and the work Sam and Phil do there.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related