Are you failing your users like Nuance?

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UX Insights - User Experience Leadership and Strategy not yet transcribed

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Recorded12 Apr 2016

Publisherfeeds.simplecast.com ↗

Handlerec:19896381

Show notes

Software company Nuance shows us a terrifying fact. That a lack of focus on customers feelings and needs can destroy brand perceptions. A mistake we all make.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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