Dealer Voices: “We’re on the Right Path.”

In this episode of the vAuto Podcast Retail Revival series, host Randy Kobat and Phillip Gill, general sales manager of Tom Gill Chevrolet, Florence, KY, discuss how business has changed at the dealership since the COVID-19 pandemic started. Phillip outlines how the pandemic disrupted his transition to Provision ProfitTime, and then proved to be a useful way to position the store for a record-setting pace of sales in May. Phillip also shares some of the ways he’s changing his sales process to retain and grow the share of customers who now prefer digital retailing, and the opportunities for greater efficiencies and profitability for dealers willing to adapt their businesses to new retailing realities.

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