Shefali Gupta was a key player in DBS Bank's digital transformation. Eight years ago, they had a traditional bank, and as she'll tell us, just recently they acquired the coveted World's Best Digital Bank designation. In this episode, Shefali is going to share with us how they helped their people upskill in order to be prepared for the transformation that was bound to come. One piece of advice Shefali wanted to leave with you that did not make it into our interview is this, "Each of us might be good at something. We each need to take it upon ourselves to teach others and ask to be taught so that we can all become better." Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at www.voiceofinfluence.net Read the transcript here: https://www.voiceofinfluence.net/123 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here: www.voiceofinfluence.net/deepimpact

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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