Dan is a marketing and customer experience executive who has consistently focused on delighting customers. He is also a keynote speaker, author, and podcaster. His career has spanned multiple disciplines including marketing, customer experience, social media, and customer service. He currently works at "Winning at Social" and has previously held leadership roles at several major brands, including McDonald’s, Humana, and Discover. Access the transcript on our blog at https://voicesofcx.com/why-your-social-media-strategy-needs-cx-dan-gingiss/?utm_source=soundcloud&utm_medium=description Follow Worthix on LinkedIn: www.linkedin.com/company/worthix/ Follow Worthix on Twitter: @worthix Follow Dan Gingiss on LinkedIn: www.linkedin.com/in/dangingiss/ Follow Dan Gingiss on Twitter: @dangingiss Follow Mary Drumond on LinkedIn: www.linkedin.com/in/marydrumond/ Follow Mary Drumond on Twitter: @drumondmary

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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