Former FICO CEO and Research Fellow, Larry Rosenberger and, Guilherme Cerqueira CEO of Worthix, took the stage together at FICO World 2018, where they addressed a packed house, requiring an “encore” session. In this special podcast episode recorded at the Fontainebleau Hotel in Miami Beach, the two of them sit down after the event to discuss the evolution of data science, optimizing decisions, prescriptive analytics, and the four pillars of behavior analytics and the impact on customer decision making. Access the transcript on our blog at https://voicesofcx.com/the-four-pillars-of-behavior-analytics-larry-rosenberger/?utm_source=soundcloud&utm_medium=description Follow Larry Rosenberger LinkedIn: linkedin.com/in/larryrosenberger/ Customer Experience Ebooks: www.worthix.com/resource-page Customer Experience Blog: blog.worthix.com Worthix's Artificial Intelligent CX Survey: www.worthix.com Follow Guilherme Cerqueira LinkedIn: linkedin.com/in/guicerqueira/ Twitter: twitter.com/guicerqueira Follow Crystal Garrett LinkedIn: www.linkedin.com/in/crystlike1/

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“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

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