Mark is from Belfast, Northern Ireland and spent 10 years in the UAE before moving back to the UK in 2019. Recently he has moved to Hungary with his family. Mark started as a consultant for a Customer Experience Consultancy. He is the Co-Founder and Managing Director of ARCET Global. In 2013, Mark co-founded Awards International UAE which successfully ran 15 large-scale business Awards programmes, with the average audience being in excess of 250 business leaders. Over the years, Mark successfully forged strong relationships with some of the leading business people across the world. Mark’s focus is now on building more engaging Awards concepts and Business Community events to fit with customer and market needs. In particular, Mark has been heavily focused on creating content for companies as well as Customer Centricity Programs and Predictive Talent Management Solutions. Access the transcript on our blog at https://voicesofcx.com/recognizing-excellence-in-customer-centricity-mark-hamill/?utm_source=soundcloud&utm_medium=description Follow Mark Hamill on LinkedIn Email Mark Hamill at [email protected] Get to know ARCET Global and check out their upcoming event calendar: 18-19 May 2021: Customer Centricity World Series 15-16 September 2021: European Customer Centricity Awards 27-28 October 2021: North American Customer Centricity Awards Follow Worthix on LinkedIn Follow Worthix on Twitter: @worthix Follow Mary Drumond on LinkedIn Follow Mary Drumond on Twitter: @drumondmary The Voices of CX Podcast is a podcast that covers all things business strategies, customer decision insight, empathetic leadership practices, and tips for sustainable profitability. With a little bit of geeking out on behavioral science, A.I. and other innovation sprinkled in here and there. The guests span multiple industries, but all of them have years of experience to bring to the table.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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