Wake up to the power of your Customer Platform! Join Chris Carolan, Casey Hawkins, and George B. Thomas on the unofficial HubSpot updates morning show as they break down 9 fresh updates... or was it really 6? (Some of these felt suspiciously similar!) Either way, there are genuine game-changers in this Friday lineup that you won't want to sleep on. 🎯 The Big Winners: - Health Score Builder - Finally! The Service Hub replacement for sunset scoring properties is here (but heads up, you'll find it in Settings, not where you'd expect) - Custom Help Desk Views - This could be the beginning of breaking out of HubSpot's object silos. Support teams can now create views based on contact properties, not just ticket properties - Property Change Events - Track up to 25 properties with detailed change history for better reporting and automation (Enterprise level only) 🛍️ E-commerce Gets Love: - Shopify Integration Enhanced - Show off your most viewed AND recently viewed products directly in HubSpot marketing emails 🤖 AI Keeps Evolving: - Lookalike Lists moving from private to public beta (though we still want more transparency on the "why" behind matches) - Landing Page AI gets smarter with enhanced prompts and additional context options 📎 The Simple Win: - URL Property Type - Sometimes the basic stuff hits different when you've been waiting forever (available across all hubs and tiers!) Links to explore all 9 updates: - Health Score Builder: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=166905 - Shopify Most Viewed Products: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=179997 - Shopify Recently Viewed Products: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=207894 - Custom Help Desk Views (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238021 - Property Change Events: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=165923 - AI Lookalike Lists (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=207903 - Enhanced Landing Page Prompts: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=231919 - Landing Page Additional Context: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=208940 - URL Property (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=224895 Remember: You probably already own the solution you're looking for in HubSpot - you just need to wake up to it! Catch us live weekdays at 8:30 AM ET or find us on Spotify and Apple Music.

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