Rise and shine, HubSpot Nation! Join us for your unofficial HubSpot updates morning show, where we unveil the platform’s hidden gems and help you maximize its value. In today’s episode, Chris Carolan and George B. Thomas dive into the latest features and updates to enhance your HubSpot experience. Here are the key highlights you won't want to miss: - **Ticket Reopening Management**: Discover how this new workflow solution empowers support teams to manage ticket reopens efficiently, ensuring better organization and clarity in customer interactions. - **Subscription Type Audits**: Learn about the enhanced centralized audit log that tracks subscription changes, improving accountability and keeping your marketing strategies on point. - **Legacy Shopify Integration Sunset**: Don't miss the important deadline! As of May 15th, HubSpot will no longer support the legacy Shopify integration, affecting revenue data visibility. - **AI Email Template Import**: Tired of rebuilding email templates? Find out how the new AI tool enables you to seamlessly import and convert existing designs into HubSpot’s email editor—saving you time and ensuring consistency. - **Drafts in Help Desk**: Explore the newly introduced draft feature that automatically saves unsent messages, allowing support reps to multitask without losing their progress. - **Campaign Enhancements**: Now you can integrate knowledge-based articles and feedback surveys into your campaigns, creating a more comprehensive customer journey. - **App Review Titles with AI**: See how AI-generated titles for app reviews can streamline the feedback process and enhance the value of user insights. Join us every weekday morning to unlock the full potential of HubSpot and elevate your customer engagement strategies. Don't sleep on these updates—tune in and take control of your HubSpot experience today!

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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