Wake up to the power of your HubSpot platform! In this engaging episode of Wake Up, Customer Platform, Chris Carolan and Casey Hawkins guide you through essential HubSpot updates designed to enhance your business capabilities and maximize existing resources. Key topics covered in this video include: - **New Metrics for Efficiency**: Learn about the Time to First Human Assign Reporting feature, which measures how quickly customer support tickets are assigned to human agents, excluding AI interactions. Discover how this metric can help you streamline your customer service operations and improve satisfaction. Learn more: https://app.hubspot.com/l/product-updates/?rollout=269889 - **Restoration Made Easy**: Explore the new functionality that allows you to filter deleted contacts by workflow source, simplifying the process of restoring records affected by unintended deletions. This targeted approach saves you time and ensures you retrieve only the necessary contacts. Join beta: https://app.hubspot.com/l/product-updates/?rollout=246936 - **Automated Workflow Cleanup**: Understand how automated account cleanup now supports the deletion of inactive workflows that haven’t been modified in six months. This keeps your HubSpot environment tidy, allowing you to focus on impactful strategies rather than clutter. Join beta: https://app.hubspot.com/l/product-updates/?rollout=274902 - **Upcoming Events**: Stay informed about essential HubSpot community events, including the Admin Hug show-and-tell, where users share innovative solutions and strategies within the HubSpot ecosystem. By tuning in, you’ll gain actionable insights to harness the full potential of your HubSpot tools, reinforcing your business operations and enhancing your customer experiences. Don't let your platform’s capabilities go unnoticed—join us every weekday morning to unlock your HubSpot success! Catch the latest updates with us live or on Spotify and Apple Music. Let's transform your everyday operations into extraordinary outcomes!

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