CEO of Kanopi.com, a web design agency of nearly 50 fully distributed teams, Anne Stefanyk shares her experience with building an agency that's based around creating long-lasting websites and clients which is key for longevity in web design.In This Episode03:39 - Greeting Anne05:27 - Focus on building relationships07:24 - Maintenance is the beginning 11:38 - What matters most14:10 - Not working with crusty stuff15:08 - Tips for redesigning19:00 - Initial benchmarks22:07 - Full site lifecycle23:21 - Customer decision journey 27:40 - Website more a flywheel29:05 - Change the client mindset 32:19 - Tracking CRM tools36:19 - Leading back to your site34:22 - Minimize to maximize46:52 - Building to sustain53:08 - Hive network56:58 - Rewards of hiring out1:04:22 - The breaking point1:17:09 - Failure is learningGet all links, resources and show notes at: https://joshhall.co/061Get my quote, contract & invoice templates (for free) with a 7-day trial of 17hats, the CRM I've been using for over 10 years!👉 Start my 7-day free trial

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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