The Dubsado Queen and Business Operations Consultant Charlotte Isaac is on the podcast to share how to make room in your business for the inevitable, unexpected surprises that life will bring.In This Episode00:00 - Introduction04:25 - Greeting to Charlotte07:17 - Zero in on focus11:10 - Unexpected happens14:11 - Being prepared16:01 - Set reactionary time18:15 - Pay yourself20:40 - Rate percentage 22:15 - Have client boundaries24:59 - Plan ahead just in case27:39 - Schedule CEO days31:00 - Multitasking 34:25 - Change the environment36:06 - Have a community40:37 - Pivoting confidence43:21 - Push to do SOPs45:45 - Stretching yourself49:00 - Fear of the unknown51:18 - Mentality shift54:29 - It’s all learning56:05 - Remember why you started1:00:14 - Adding buffer timeGet all links, resources and show notes at:https://joshhall.co/192Get my quote, contract & invoice templates (for free) with a 7-day trial of 17hats, the CRM I've been using for over 10 years!👉 Start my 7-day free trial

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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