John King's global experience in retail and wholesale brands is unique. He led three major retailers—Matalan, House of Fraser, and Myer—through wildly different market cycles, against major headwinds and each with their own unique set of challenges. After an early career with Sainsbury's and Marks and Spencer in the UK, he spent 13 years in the wholesale sector, witnessed the 9/11 attacks on the Twin Towers in NYC, guided House of Fraser through the GFC and then Myer through Covid.If you are a retail nut, this episode is a not to be missed conversation where James and John discuss the levers that actually move the needle in legacy retail: footprint and lease strategy, loyalty economics, online performance, and what it takes to lead through a crisis, stabilise balance sheets and set a retail business up for success.DisclaimerThe views and opinions expressed in this episode are those of the guest and host and do not necessarily reflect the views of any associated companies, organisations, or affiliates.This podcast is intended for informational and entertainment purposes only and should not be relied upon as professional, financial, or legal advice.All rights reserved © What I Learned in Business (that didn’t kill me!)Connect with JamesWebsite: jameshstewart.comLinkedIn: James H. Stewart GAICD Hosted on Acast. See acast.com/privacy for more information.

Ask this episode

“What did the council decide on item 42?” — answered with the speaker and the moment.

Transcript

Related