Why Business Teams Fail & How to Avoid It : Strong Leadership Skills For Employee Engagement & High Performance
Episodes
Business Tune Up Assessment - Part 3
19 Jul 2024
Contributed by Lukas
How Solid are Your Financials and How Strong is Your Team? This week is the third and final week of the three-week Business Tune Up we launched in hon...
Business Tune Up Assessment – Part 2
12 Jul 2024
Contributed by Lukas
Are Your Bike Tires Getting Good Traction On the Road? Today we’re covering your Business Tune Up – Part 2. We’re going to focus on the part o...
Business Tune Up Assessment – Part 1
05 Jul 2024
Contributed by Lukas
Could Your Business Use a Tune Up Right About Now? This week and then for the next two consecutive weeks, I’ll walk you through the critical parts o...
Demonstrating Strong Business Leadership - What’s Holding You Back?
28 Jun 2024
Contributed by Lukas
What is it that is Holding You Back? This week I want to share a book recommendation that I found to be a resource I wish I had found many years ago. ...
104 - Benchmarking your Toughest Competitors
21 Jun 2024
Contributed by Lukas
Is Your Competition Using Your Business as the Benchmark Standard? This week I want to explore the concept of benchmarking and how to best use it to m...
103 –Why Commission Models Don't Work
14 Jun 2024
Contributed by Lukas
Is Your Compensation Structure Promoting the Teamwork You Need in Your Business? One conclusion I’ve come to – with little reservation – is that...
102 – Creating a Firm Foundation
07 Jun 2024
Contributed by Lukas
Have You Built a Firm Foundation for Your Business? Today I want to share with you the five (5) key elements that I believe go into creating the found...
101 – Qualifying New Prospects
31 May 2024
Contributed by Lukas
How effectively are you Qualifying your New Prospects? It’s not uncommon for me to hear that the biggest issue or challenge a business owner is faci...
100 - Team Engagement - Level Three
24 May 2024
Contributed by Lukas
How are Your Employees Feeling About the Impact Your Business is Having on Those You Serve? This week, I want to dive deeper into the LEVEL THREE – ...
099 - Team Engagement - Level Two
17 May 2024
Contributed by Lukas
How are Your Employees Feeling About their Fellow Team Members and Their Future with Your Company? This week, I want to dive deeper into the LEVEL TWO...
098 - Team Engagement - Level One
10 May 2024
Contributed by Lukas
How Can You Keep Your Employees WITHOUT Requiring a Signed Non-Compete? You’ve probably heard the reports that the Federal Trade Commission, better ...
097 – Catching People Doing What Is Right
03 May 2024
Contributed by Lukas
How Good are You at Catching People Doing Things Right? No matter how good they are at their job, the majority of employees feel that their immediate ...
096 The Change Formula
26 Apr 2024
Contributed by Lukas
Why is it SO HARD to get your Team members to do things the way YOU want and need them to do it? Truth be told, it’s not impossible at all. In fac...
95 - The 12 X 12 X 12 of Networking
19 Apr 2024
Contributed by Lukas
How Good are You at Generating New Leads when Networking? Over 91% of business owners surveyed said that Business Networking was a critical part of th...
The RACI Method
12 Apr 2024
Contributed by Lukas
How Effectively do you Clarify the Roles and Responsibilities in your Organization? If you’re like most business owners I’ve met, one of the bigge...
The Road Less Stupid
05 Apr 2024
Contributed by Lukas
Would You Like to Avoid the Dumb Mistakes that Sabotage Growth, Profits, and Business Success? Honestly, that’s what we’re doing together – tryi...
Getting Clarity On Your Brand
29 Mar 2024
Contributed by Lukas
Have You Created a Brand That Speaks Clearly to Your Ideal Customers? Today I want to work with you on a topic that probably gets very little of your ...
Using Financial Metrics to Drive Business Decisions
22 Mar 2024
Contributed by Lukas
How Effectively are you using your Financial Metrics when Making Business Decisions? Today I want to look behind the curtain and discuss how you are m...
Building Your Star Network
15 Mar 2024
Contributed by Lukas
Who’s on Your Speed Dial List When Trying to Grow Your Business? I think as business owners, we need to have a special list of people who are on our...
The Importance of Position Agreements
08 Mar 2024
Contributed by Lukas
Does Everyone On Your Team Know How Their Performance Will Be Measured? I have found that most business owners find it difficult to start using positi...
Linking Value Proposition to Non-negotiables
01 Mar 2024
Contributed by Lukas
Is Your Value Proposition Driving the Behaviors You Require from Your Team? I want to discuss how critically important it is for you and your team mem...
The Ideal Team Player Model
23 Feb 2024
Contributed by Lukas
How Many of Your Team Members are IDEAL Team Players? Today I want to introduce you to this resource – a book written by Patrick Lencioni. If you’...
How to Achieve Acceleration
17 Feb 2024
Contributed by Lukas
Is The Rate of Your Business Growth Meeting Your Expectations? Today I want to talk about SPEED. Not the kind where you get into a fast car and brea...
Being Better Today Than Yesterday
09 Feb 2024
Contributed by Lukas
How is Your Business Going to be Better Today Than It Was Yesterday? It’s a simple but powerful question to ask yourself – especially if you ask i...
Big Lesson From Winning Coach
02 Feb 2024
Contributed by Lukas
What Causes the Most Friction on Your Team? This week I want to share a big lesson that I heard recently from a well-respected, winning coach. I’...
When to Start Rewarding for Performance
26 Jan 2024
Contributed by Lukas
When is the Right Time to Start Rewarding Your Team for Performance? I’ve found that far too many business owners struggle to find the “right time...
The Four Core Types Of Leads
19 Jan 2024
Contributed by Lukas
Are You Maximizing Your Opportunities to Generate Leads? Most business owners I meet WISH they had more leads for their business. It’s one of the ...
Eight Habits of High Achievers
12 Jan 2024
Contributed by Lukas
Do Your Habits Include those Followed by High Achievers? We all have habits. It’s not something that you either have or don’t have. The mor...
What Most Successful People Believe
05 Jan 2024
Contributed by Lukas
What BELIEFS are Influencing your Actions, Behaviors and Results? This podcast episode explores the impact of beliefs on actions, behaviors, and resul...
Your WORD for Next Year
29 Dec 2023
Contributed by Lukas
What single word will define your focus for this next year? If you were to boil down your primary objective, your most important goal, and your sin...
Focusing On What’s MOST Important
22 Dec 2023
Contributed by Lukas
What’s TRULY MOST Important in your Life? My bet is it’s NOT your business. Nor is it your QuickBooks balance. Nor is it your office lease pay...
START STOP or IMPROVE
15 Dec 2023
Contributed by Lukas
What’s on your short list of changes to be made in the new year ahead? Today I want to focus your attention on preparing for the upcoming new year. ...
5 Critical Business Owner Roles
08 Dec 2023
Contributed by Lukas
How well are you performing the 5 Critical Roles that a Business Owner should NEVER Delegate? Far too often, business owners who are actively involved...
Why Every Owner Needs An Elmer
01 Dec 2023
Contributed by Lukas
Who Takes the Lead on Making Sure Your Team Lives Up to Your Performance Standards? To be honest, it’s hard to both inspire and discipline. It’s...
4 Ways to Influence Others
24 Nov 2023
Contributed by Lukas
What Kinds of Drugs are you Dealing to Those Around You? This week I want to confront you on a serious offense – dealing drugs! That’s right – y...
The 4 F’s of Leadership
17 Nov 2023
Contributed by Lukas
What Grade Would You Give Yourself on Leadership? Let’s face it – you can have a one-of-a-kind product, or you can have a service that is far supe...
3 Secrets to Improving Production
10 Nov 2023
Contributed by Lukas
Is Your Plan to Make Improvements in Your Business Working? In my years of working with business owners in many different types of businesses, I’ve ...
Spam Your Goals
03 Nov 2023
Contributed by Lukas
Are You Among the Few Who Have WRITTEN Goals? It can’t be just a coincidence that 85% of the wealth in the world just happens to be owned by 12% of ...
Marketing Plan on a Page
27 Oct 2023
Contributed by Lukas
How Solid is Your Marketing Plan? I have found that one of the biggest issues facing most businesses today is that not enough people know that they ev...
Rock and Roll
20 Oct 2023
Contributed by Lukas
What does Rock and Roll have to do with You and Your Business? This week I want to take you back in time. I want you to go back to the 1970’s with...
Building Your Game Plan
13 Oct 2023
Contributed by Lukas
What’s Your Plan to Grow Your Business This Next Year? I want to share with you a nine-category model that covers the critical areas of your busines...
Supporting Risk Taking
06 Oct 2023
Contributed by Lukas
Do Your Team Members Know That You WANT them to Take Risks? This week I want to focus on one of the seven keys to building a winning team. That’s ...
Mastering Your Time
29 Sep 2023
Contributed by Lukas
How well have you Mastered the Use of Your Time? I’m sure you’ve heard it said that we can all make more money, but none of us can make more time!...
Success
22 Sep 2023
Contributed by Lukas
Are You Satisfied with Your Level of Success? Today I AM going to limit our discussion to a single topic – it just happens that this single topic is...
Converting Leads Into Customers
15 Sep 2023
Contributed by Lukas
How Good is Your Team at Converting Leads into New Customers? This week I want to focus on the front wheel of your bike – your ability to Win New Cu...
The Gap to your Ideal Future
08 Sep 2023
Contributed by Lukas
What Is Holding You Back from Your Ideal Future? To be honest, we could all benefit by spending a bit more of our time thinking about what we want ...
Learning from Cycling Teams
01 Sep 2023
Contributed by Lukas
What Could we Learn from Watching Professional Cycling Teams Compete? I’m not sure if you’ve ever paid attention to a professional cycling team, b...
Applying Profit First to Your Business
25 Aug 2023
Contributed by Lukas
Are You Using the Concepts of Profit First in Your Business? Most business owners I meet run their businesses in the traditional way. And by “tradit...
Aligning Performance With Rewards
18 Aug 2023
Contributed by Lukas
Are Your Rewards Programs Aligned with Your Performance Expectations? Today I want to talk about ALIGNMENT as it relates to your business. Just like...
Re-Igniting Your Passion
11 Aug 2023
Contributed by Lukas
How Fired Up Are You about Your Business Right Now? No matter your situation, we ALL find ourselves questioning our resolve from time to time. Somed...
The Power of Positivity
04 Aug 2023
Contributed by Lukas
Are Your Team Members ENTHUSIASTIC about Serving Your Customers? We decide every day whether we’re going to show up with a POSITIVE attitude or a NE...
Establishing Vendor Standards
28 Jul 2023
Contributed by Lukas
Do Your Vendors and Suppliers Know and Respect Your Performance Standards? As more and more businesses narrow their focus to become “experts” in o...
Providing Performance Feedback
21 Jul 2023
Contributed by Lukas
Do You Focus More Time and Attention Helping Your Team Get Better or Identifying Where They are Falling Short? This week I want to focus on a pet peev...
Your Value Proposition
14 Jul 2023
Contributed by Lukas
What FEELINGS do your Customers have when they do business with you? Most consumers chose where to shop or where to get service or where to eat based ...
A Team Characteristics
07 Jul 2023
Contributed by Lukas
Is Your Team Ready to Play in the Big Leagues? Your team is an extension of you. How they show up, how they behave and how they execute says a lot a...
Multipliers
30 Jun 2023
Contributed by Lukas
As a Leader, are you a Multiplier or a Diminisher? There are fundamentally two kinds of leaders: Multipliers and Diminishers. Multipliers use thei...
Applying the 80/20 Rule
23 Jun 2023
Contributed by Lukas
What would it take to 10X your business growth? The notion that growing your business size, your income level or your revenue stream by a multiple of ...
Celebrating Your Customer’s Success
16 Jun 2023
Contributed by Lukas
How do you celebrate when your customer achieves a big win? If you’re like most business owners, you’re probably more focused on YOUR business suc...
Remembering My Dad
09 Jun 2023
Contributed by Lukas
How do you honor the most impactful person in your life? This past week marks the 10th anniversary of my dad’s passing. When I realized this week ...
Future Roles
02 Jun 2023
Contributed by Lukas
Do Your Team Members Know What Future Roles Will Be Available In Your Business? Do you have clarity on what your organization will look like 3, 4 or 5...
Total Stakeholder Value Approach
26 May 2023
Contributed by Lukas
Do You Allow Friendly Fire from Those on Your Team? This week I want to introduce a concept that will get you thinking differently about how you and y...
4 Critical Financial Documents
19 May 2023
Contributed by Lukas
How Do You Measure Your Business’s Financial Health? Can we all agree that if we want our business to be successful over the long term that our busi...
4 Elements of Transformation
12 May 2023
Contributed by Lukas
Is Your Team Your Greatest Competitive Weapon? This week I want to talk about the power of transformation – and specifically the power that comes fr...
The Line of Choice
05 May 2023
Contributed by Lukas
Do You and Your Team Live “Above the Line” or “Below the Line”? I titled this episode “The Line of Choice” because each day, each hour, an...
Taking Pride In Our Work
28 Apr 2023
Contributed by Lukas
Do Your Team Members Take Pride in the Work They Do for Your Customers? This week's question is a key indicator of how “radically engaged” your te...
Over Delivering
21 Apr 2023
Contributed by Lukas
How Often Do You Over-Deliver On the Promise To Your Customers? It’s an interesting question that often leads to some interesting discussion about t...
Business Math
14 Apr 2023
Contributed by Lukas
How Good Are You at Math – Not Just ANY Math – Business Math? You see, I believe that ANYONE can be successful in business – whether you think l...
Strategic Time Outs
07 Apr 2023
Contributed by Lukas
How Often Do You Call Strategic Time Outs? This week I want to reflect a bit on the NCAA March Madness basketball tournament that just finished. In ...
What Sets You Apart from Your Toughest Competition
31 Mar 2023
Contributed by Lukas
What Truly Sets You Apart from Your Toughest Competition? You may have heard this referred to as your value proposition or your unique differentiation...
Poke Yoke
24 Mar 2023
Contributed by Lukas
What Progress Have You Made in Making Positive Changes to Your Most Critical Processes? This week, your assignment is to do just that! Identify 2 or...
Strategies to Increase Customer Loyalty
17 Mar 2023
Contributed by Lukas
What Strategies are you using to Increase Customer Loyalty? It is far easier and far less expensive to KEEP an existing customer than it is to find a ...
Creating Internal Mentors and Coaches
10 Mar 2023
Contributed by Lukas
How Well are You and Your Key Leaders Doing at Pacesetting? You’ve heard it said that you’re only a leader to the extent that others will follow y...
Process Flowcharts and Checklists
03 Mar 2023
Contributed by Lukas
How Robust are your Execution and Delivery Processes? If you’re following along with my “bike as a business” metaphor, then you will recognize t...
Handling Price-Sensitive Customers
24 Feb 2023
Contributed by Lukas
How do You Handle Price-Sensitive Customers? It seems that no matter how we position our products or services, from time to time, we have to face this...
Strong Leadership
17 Feb 2023
Contributed by Lukas
How do You Show “Strong Leadership” to Your Team? No matter who is at the top of your list, the bigger question today is WHY are they on your list...
Your Secret Sauce
10 Feb 2023
Contributed by Lukas
What is the Secret Sauce that Sets You Apart from Your Competition? Now, I don’t know about you, but when I read the definition of "secret sauce", i...
Asking For Referrals
03 Feb 2023
Contributed by Lukas
How Effectively Do You Ask Your Current Customers for Referrals? Today I want to talk with you about asking for referrals. Asking for a referral is ...
Handling Non-Conforming Behavior
27 Jan 2023
Contributed by Lukas
How Do You Handle Team Members Who Do Not Live Up To Your Performance Standards? When someone acts “out of character” in front of a customer, or w...
Your Delivery Standards
20 Jan 2023
Contributed by Lukas
How High Have You Set Your Delivery Standards? You see, it’s CRITICALLY important that everyone in your business knows EXACTLY what you expect from ...
Grading Your Customers
13 Jan 2023
Contributed by Lukas
How Frequently Do You Grade Your Current Customers? This week I’d like to turn the tables a bit and ask you to shine a spotlight on your customers. ...
Leaders Modelling Desired Behaviors
06 Jan 2023
Contributed by Lukas
How Well Do You and Your Leaders Model Your Desired Behaviors? The first question that needs to be addressed is probably – How well does your “cul...
Your Sales Process
30 Dec 2022
Contributed by Lukas
Does Your Sales Process Consistently Result in Securing Your Ideal Customer? When I think about making this next year BETTER than this last year, my m...
Making Things Right
23 Dec 2022
Contributed by Lukas
How do you Make Things Right when you screw up with a Customer? Our topic this week is one that no one enjoys or looks forward to, but one that all of...
Insider Secrets
16 Dec 2022
Contributed by Lukas
What Makes Your Business a SPECIAL Place to Work? This week I want to talk about your “insider secrets”. You know, those things that only someon...
Finding The Right Marketing Strategies
09 Dec 2022
Contributed by Lukas
How do you Decide Which Marketing Strategies are the RIGHT ONES for Your Business? This week I want to spend a bit more time on that front wheel – a...
Knowing Your Toughest Competitors
02 Dec 2022
Contributed by Lukas
Are You CONSISTENTLY Performing Better Than Your Toughest Competition? TODAY I want to shift our focus and look OUTWARD – to our competition. And ...
Expectations For Future Roles
25 Nov 2022
Contributed by Lukas
Are Your Employees Thinking Seriously About Their FUTURE Role with Your Business? This week I want to focus our attention on a topic that doesn’t co...
Winning New Customers
18 Nov 2022
Contributed by Lukas
How Robust is your Set of Processes for Winning New Customers? This week I want to focus on the front wheel of your bicycle – the processes necessar...
Kaizen - Rapid Continuous Improvement
11 Nov 2022
Contributed by Lukas
What Process are you using to Consistently Review and Improve Your Critical Business Processes? Our topic this week is one that I consider to be a “...
Community Involvement
04 Nov 2022
Contributed by Lukas
How active are you and your team in your community? This week I want to encourage you to be intentional about using your talents and resources to make...
Ownership and Accountability
28 Oct 2022
Contributed by Lukas
What are You Doing to Encourage EVERYONE on your Team to Take Personal Responsibility for their Performance? This week I want to challenge your thinki...
Creative Customer Engagement
21 Oct 2022
Contributed by Lukas
What Have You Done Recently to Get CREATIVE with Your Customer Engagement? This week I want us to focus on CREATIVE customer engagement strategies. An...
Creating a GREAT Team Culture
14 Oct 2022
Contributed by Lukas
What are You Doing to Create a GREAT Team Culture? Today’s topic is – CREATING A GREAT TEAM CULTURE. Don’t hide behind the culture of the world ...
Position Agreements
07 Oct 2022
Contributed by Lukas
Does Everyone On Your Team Know What is Expected Of Them? Today I want to discuss a topic that is often overlooked or assumed, but rarely crystal clea...
Sharing Customer’s Wins
30 Sep 2022
Contributed by Lukas
How Often do you Share your Customer Wins? Our topic today is one that we can all agree is fun, energizing and uplifting – SHARING CUSTOMER WINS. ...
Sharing Your Profits
23 Sep 2022
Contributed by Lukas
Are Your Employees Fired Up About You Making More Profit? Our topic today is one that often creates anxiety, confusion and uncertainty for business ow...
Your Organization Structure
16 Sep 2022
Contributed by Lukas
Does Your Organization Structure Inspire Your Team to Grow and Stay With You Long Term? Our topic today is one that you may think is boring or unimpor...
Getting Customer Feedback
09 Sep 2022
Contributed by Lukas
Are You Regularly and Consistently Getting Customer Feedback? Our topic today is one that many people have differing opinions about – GETTING CUSTOM...
Aligning Your Compensation and Rewards
02 Sep 2022
Contributed by Lukas
Are Your Compensation & Rewards Programs Aligned with Your Values and Desired Behaviors? In this episode I want to discuss a topic that I’m pretty s...
Your Customers’ Biggest Challenges
26 Aug 2022
Contributed by Lukas
Are You Solving Your Customers’ Biggest Challenges? This week I want to discuss a topic that I would argue is the essence of why you’re in busines...