This week, Karen is joined by Sophie Duffy, Group Head of Data and Analytics at Kingfisher. After many years in commercial data roles and in strategy, Sophie decided to pivot into a more technical role, leading a digital and customer analytics team. In this episode, she describes the thought process that led her to data analytics as well as the challenges she encountered along the way. You will hear about how her previous experience helps her lead an analytics team, the business problems addressed by her team, and how she is able to learn on the job and grow as a data analytics leader. Enjoy! *************************** Show notes *************************** Sophie’s LinkedIn: https://www.linkedin.com/in/sophie-duffy/

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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