Most people, without training and mindset work, are uncomfortable giving others feedback. Without training and mindset work, giving feedback is perceived as a hard conversation. This is largely because of uncertainty of how the receiver is going to respond to the feedback. The fear is that the receiver will at minimum take offense and withdraw. They could also become defensive and lash out. I think we can all admit that there have been times when we avoided giving feedback for this reason. We've avoided giving feedback to protect ourselves, even though it would give the other person an opportunity to change their behavior and increase their chances of positive outcomes. On the other side of that equation, when we don't get quality feedback it leaves us with a gap in knowledge and unable to even consider making changes. Trust answers the basic question, can I rely on you? How much trust someone has in you is in relationship to the level to which they believe you can be relied upon. In this episode I'm sharing five things that will cause people to lose trust in you.

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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