How to Navigate Medicare's Open Enrollment

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WSJ Your Money Briefing 8 min 2 speakers 7 chapters transcribed 2 months ago
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What is Medicare open enrollment and when does it run?

J.R. Whalen 0:05
Here's your money briefing for Thursday, November 12th. I'm J.R. Whelan for The Wall Street Journal. 54 million older Americans are currently signing up for next year's Medicare coverage through open enrollment, which runs through December 7th. With dozens of choices available in the country in the middle of a health crisis, seniors need to be extra careful in choosing the right plan.
Anne Tergesen 0:25
It's really hard. I think a lot of people just, you know, when you see like the co-pays and the deductibles and there's so many different ones for different circumstances, you kind of throw up your hands and say, let's just forget about that. We'll just look for the one with the lowest premium, but you really shouldn't do that. You really have to be careful and try to look at some kind of all-inclusive cost.
J.R. Whalen 0:45
Our retirement reporter, Ann Turgason, says there are some key questions to ask your doctor and will tell us about her own experience in helping her father sign up for Medicare benefits. That's after the break.
J.R. Whalen 1:03
Medicare open enrollment runs through December 7th, and as millions of older Americans choose their Medicare coverage for next year, understanding the maze of costs and benefits can be tricky.

How many coverage options might a senior face in their county?

J.R. Whalen 1:13
Our retirement reporter, Ann Tergesen, has been navigating the sign-up process for her own family members and joins us now. Ann, thanks for being here. Sure. So, you know, there are dozens of Medicare coverage choices available, and it's not easy to navigate this stuff. You've been helping your father with this. How's that going?
Anne Tergesen 1:29
So he was already signed up for Medicare, and he's been on Medicare for a while.

What are the differences between traditional Medicare, Medigap and Medicare Advantage?

Anne Tergesen 1:33
But for a variety of reasons, he had to think about whether to make a change or not. And there just are so many options. I mean, he himself has over 60 options. I think it's actually 70. in the county where he lives. And it wasn't only a choice between, you know, a certain type of Medicare plan. There were a couple different types of Medicare plans he had to choose between. So he asked me for my help because he knew that I have done a lot of articles about Medicare and that I understand the system. And he's been on one type of plan for years and wasn't really familiar with the alternatives.
J.R. Whalen 2:09
So how did you sort through all the options?
Anne Tergesen 2:11
So Medicare is a little bit complicated, actually. So you have, on the one hand, traditional Medicare, which is the traditional fee-for-service Medicare. And if you go that path, Medicare usually, it pays about 80% of like doctor's costs. It doesn't cover 100% of the costs. So most people will want to buy a supplemental plan that covers the medical costs that Medicare doesn't cover.

How can I use Medicare.gov’s Plan Finder to compare personalized costs?

Anne Tergesen 2:36
And generally, those are Medigap plans. And they also cover generally want to buy a Part D prescription drug plan to cover their prescription medications. So that's traditional Medicare. You can bypass that whole thing and go with what's called a Medicare Advantage plan. These are sort of all-in-one plans. They include prescription drugs and medical coverage, and they work kind of like what we're familiar with with our employer insurance. sponsored plans where it's covered by an insurer like Aetna or Cigna or United Healthcare and they have an in-network group of doctors and you get higher coverage for going in-network than out-of-network. So you've got on the one hand traditional Medicare and on the other hand you have Medicare Advantage.
J.R. Whalen 3:18
What kind of tools did you use to compare costs?
Anne Tergesen 3:20
So first of all, I would highly recommend trying to get some free help from your state SHIP program, State Health Insurance Assistance Program. So we were lucky. We got some free assistance from a nonprofit that helps with people with Medicare claims denials. But they helped us because I had spoken with them in the past and they were willing to volunteer to help us. So I think getting free help is really kind of a good first step. The other tool that the person who helped us pointed us to is something called Plan Finder that's available at Medicare.gov. So you can go to Medicare.gov and if you're already in the system, if you've already been claiming Medicare, you just sign up for an online account.

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