You Can! Inspiring Women In Business
DIY or Delegate? The Smart Way to Approach Tech
Fri, 14 Mar 2025
Struggling to figure out whether you should handle tech yourself or hire someone else? 🤔 In this episode of The YouCan Podcast, we’re tackling one of the biggest decisions business owners face when it comes to technology and automation.You’ll learn: ✅ When it’s smarter to DIY your tech and when to outsource ✅ The key questions to ask yourself before diving into a new tool or platform ✅ How to avoid wasting hours (or even days) on tech that an expert could solve in an hour ✅ What to look for when hiring a tech expert or freelancer to avoid costly mistakes ✅ Why up-skilling yourself (even just a little) helps you make better decisions and avoid being taken advantage ofTech overwhelm is real—but you don’t have to figure it all out alone. Whether you’re setting up a CRM, automating your sales funnel, or improving your website, this episode will help you make smart, strategic decisions that save you time and money.🎧 Tune in now to master the art of balancing DIY and outsourcing for business tech success!Support this podcast at — https://redcircle.com/you-can-inspiring-women-in-business/exclusive-contentAdvertising Inquiries: https://redcircle.com/brands
Chapter 1: What is the focus of episode 33 on The YouCan Podcast?
Hello and welcome to the You Can Podcast. I'm your host, Sarah Jolly Jarvis, and we are on episode 33. How has that happened already? Well, I've been talking over the last couple of weeks around automation and tech and when to use it, when not to use it, the value it brings, how it can free up time, how you want to be using it at the right time to create opportunities in your business.
So, you know, you've kind of got clear on, should I be using it? Should I not? And now it's kind of like, well, okay, do I do it myself or do I pay someone else to do it? And that is the next step we're going to be talking around today is to DIY or to delegate. And so I'm going to be sharing with you my own take on this, plus some key things to think about when making this decision.
So the DIY versus hiring dilemma. Yeah, it's a decision that often comes down to budget. OK, particularly if you're in the early stages of business, you feel you have to DIY it. You have to do it yourself because the cost incurred with people doing it for you.
But if the timing's right, so please, if you haven't done so already, do tune into last week's episode, so episode 32, where I share with you when is the right time, then your offer is priced, and your offer is priced correctly, you should have the funds to get help, unless you are taking too much money from your business, which is what I covered in, I can't even remember what episode it was now, but you can be in a position where if you're taking out too much to cover your own expenses,
then your business isn't in a position to support itself. And so, you know, if you haven't got the funds to ask yourself, why do I need to be putting this automation into place yet? And if the answer is, yeah, you know what I do, then it's like, okay, well, where is that money gone? And remember it's your business.
So if you want to take all the money out of your business, if you don't want to have that money in your business,
for development then that's your choice okay but it's being aware where has this money gone why can't i spend it in areas that would help me and potentially speed up the process and give customers a better experience just because you can do it yourself okay just because you've seen that other people do it and people have shared with you their journeys or you've looked on youtube and you've seen how people talk people through it it doesn't mean you should okay or does it
Well, the things to think about if you are thinking, yeah, you know what, I think I'm going to do it myself, is how much do you actually need to learn? So for me, I am not an overly techie person. I have done little bits with websites. I can do updates. I'm generally quite good when something is in place to follow a process to get things up and running.
I have delved in deep on things like go high level with the CRM and areas like that because they have been relating to my skill set. which is the sales, which is the marketing. And so it has made sense for me to upskill myself on these elements because I am constantly in people's CRMs.
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Chapter 2: Should you DIY your tech or hire a professional?
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And it's really, really sad because the vast majority of the time when their gut is telling them this doesn't seem right, it's because it's not. And so these people have been taken advantage of because they have no idea how to run ads. So even if you're thinking, I want to outsource this as soon as I can, then I would encourage you to delve into it a little bit. But that is my personal belief.
Does that mean you have to create an entire funnel? Does this mean that you have to do all the automation? I don't think it does, but it does mean that you need to understand it a little bit. So, you know, getting somebody and working alongside somebody, asking them about it and better understanding, you know, can be a great way of doing it because they're doing it.
You're getting an expert to help you do it. I'm a massive, massive fan of mentoring. Martin also does mentoring with the ads and that can really help because they are directing you. They are giving you the correct information. You're getting the correct outcome, but you're getting that support along the way.
So you're not wasting money, you're not wasting time, but each step of the way you're able to speak to that person and to get their feedback. That would be my preferred way of doing it, but that's not always possible.
My thought process is you don't have to be an expert, but knowing that something doesn't sound right or work right or that doesn't seem to be my understanding of it and being able to open up the software, look through the software, ask questions on it is a good process. place to start.
If you can get somebody who can help you to create it and you can go off, they can say, right, now you need to do this. Then you can go off and do it. I feel that is a better position because you can understand it. You can understand the steps you had to do.
But it might be then that you're going to get that finished to that standard of that individual, but you're going to get a better understanding in the process. That's my preference. But It is absolutely entirely up to you if you do hire. Okay. What do you need to look for? So you've decided, you know what? I don't want to touch this. I'm just going to make it go all wrong. What am I looking for?
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Chapter 3: How do budget considerations affect your tech decisions?
If you aren't sure what bits were created by that person or how the tech or what tech they helped with, then reach out to that individual and ask them, you gave a testimonial for this person. I'm just wondering what they did for you. And if I can see an example of that, if that is something that you're still using. The key here is to understand balance.
Know enough to make informed decisions, but don't get stuck in that DIY mode, creating something for weeks on end, for months on end. That's going to slow your business down. If you are not working within your zone of genius, if it doesn't add to your zone of genius, then get involved and know enough. But that doesn't mean you have to be doing all that implementation.
You can get somebody to do it for you and ask loads and loads of questions and get more clarity. OK, the key things to ask yourself are how much do I need to learn? How much do I want to learn? And how long will it take me to do this? And is that investment worthwhile? If your offer is priced right, you should be able to reinvest in hiring help when that time comes, when it is right for you. OK.
If you are thinking, you know what, I haven't got those funds, why haven't you got those funds? If you haven't got those funds because you haven't generated the income yet, then go back to last week's episode, episode 32, and listen to when is a good time.
My final thoughts on this, guys, are whether you DIY or you delegate, make sure tech is working for you, not just making things more complicated. It's supposed to make your life easier. It's supposed to make your customer journey better. So that's it for me this week, guys. Thank you so much for listening. If this episode helped you, then please share it with a fellow business owner.
Subscribe for more insights on building a business that works for you. And I look forward to speaking to you again next time. Bye for now.
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