Have you ever wondered what goes through the mind of a hostage negotiation expert? In this episode, we talk with Chris Voss, formally the FBI’s leading international hostage and kidnapping negotiator. Now he spends his time as an author, professor, CEO of the Black Swan Group, and teaching his Masterclass: Teaching the Art of Negotiation which shows others how to apply his learnings from international crises and high-stakes negotiations to the business world. Chris is regarded as one of the most influential negotiators of our time. He wrote the best-selling book, “Never Split the Difference,” which lays out actionable negotiation strategies and is known as the bible of negotiation. Chris joins us on YAP today to teach us how to negotiate as if our lives depended on it and become more persuasive in both our professional and personal lives. In today’s episode, Chris shares his knowledge with the YAP podcast. He tells us about his journey from FBI agent to hostage negotiation and what specific negotiation tactics he uses and why they have been so successful. Chris covers the reason why giving someone a chance to start with saying “no” can be more useful than getting them to start with saying “yes”. We learn about the neuroscience behind why tactical empathy is the best way to diffuse a situation and get someone to say the magic phrase, “that’s right!” Chris teaches his 7, 38, 55 body language method and tells us that people don’t remember what you said, they remember how they felt. If you are looking to learn how to negotiate your way through any situation, you don’t want to miss this episode! Chris is a past guest so check out episode #23! Here is a link to the past episode: https://youngandprofiting.com/23-negotiate-like-a-boss-with-christopher-voss/ Sponsored by - Notion - Get up to $1,000 off Notion’s team plan by going to notion.com/startups Indeed - Get a $75 credit at indeed.com/profiting Jordan Harbinger - Check out jordanharbinger.com/start for some episode recommendations Ritual - Get 10% off during your first 3 months. Visit ritual.com/YAP to add Essential Protein today Athletic Greens - Visit athleticgreens.com/YAP and get FREE 1 year supply of immune-supporting Vitamin D AND 5 FREE travel packs with your first purchase. Social Media: Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at [email protected] Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Follow Hala on Clubhouse: @halataha Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com Timestamps: 00:55- How Chris Got Into Negotiation 03:21- Understanding Energy in Negotiations 08:10- Why We Need Tactical Empathy and Autonomy 17:55- “You’re Right” Vs. “That’s Right” 22:56- Examples of Tactical Empathy 31:15- The Power of No 35:05- Giving the Illusion of Control 37:00- Accusation Audits 41:06- 7/38/55 Rule of Body Language 51:44- Chris’ Advice for Sensitive Conversations 54:55- Chris’ Secret to Profiting in Life Mentioned in the Episode: Website: https://www.blackswanltd.com/our-team/chris-voss Book: Never Split the Difference https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 Masterclass: https://www.masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation Subscribe to Chris’ Newsletter via Text: 33777, black swan method

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“What did the council decide on item 42?” — answered with the speaker and the moment.