Today’s episode of the podcast is a solo episode all about how to build a beautiful, amazing, supportive, loving online community. I wanted to do this episode after listening to someone else in the online world talking about some of the horrible things that have happened to them, which got me thinking about some of the negative things I have experienced. I feel very blessed to not have much experience of this, and this episode reflects on why that might be. As always I’d love to know what you think, and please feel free to share your own reflections and learnings with me, by connecting over on my social media. KEY TAKEAWAYS COVERED IN THE PODCAST My experience of being asked for a refund, why I didn’t give it, and what happened when I said no My experience of receiving emails from people telling me they didn’t like what I said, and were unsubscribing from my list My experience of someone writing an anonymous nasty blog about me and how I responded Practical things that I have done to to build a supportive online community THE ONE THING YOU NEED TO REMEMBER ABOVE ALL ELSE If you come into the online business world just to make money, it will seldom work, you actually have to care about what you do! Transcript Hello, and a Happy New Year. So you might be listening to this at any other random time of the year and think what you're talking about, but this episode came out on the second of Jan, 2023, so happy new Year if you're listening live. I hope you had a good one. I hope you are, I was gonna say all pumped and excited for the year, but it's the 2nd of January and you're probably still feeling the strains of Christmas and New Year, so you're probably thinking I'm not ready for anything Teresa, which is absolutely understandable. So, isn't it weird? Actually, I was just thinking, if you're new to this podcast, this is me, so I'm sorry. I apologize for my randomness, but I'm literally just sat here obviously recording podcast episodes and I've just realized that as if by some amazing perfectness. My last episode with an interview was last year, and this is the first of my only solo stuff that I'm now doing. And I absolutely didn't plan it out like not at all. I had no idea when the interviews had run out. How weird is that? That is cool I'm glad. So this is it this year pretty much probably gonna be me. So settle in people it could be interesting. At least you got like a bit of relief when we had a podcast interview. I want to kick off the year and I want to talk about how to build a beautiful, amazing, supportive, loving community because that's what I have. I have the most beautiful, amazing humans in my world. The reason I wanted to do this episode is because I was directed to a podcast episode and someone else's podcast episode, and this episode was talking about the fact of basically how horrible the online space is, which, you know, I, I'm not saying it's perfect by any stretch of imagination cause it really isn't, and there are some pretty not nice people in it, but like with any industry to be fair. But they were talking about the online space and they were talking about how basically some of their customers, the problems they've had, how the abuse they've had and like some of the stuff that they said had happened to them, I was absolutely gobsmacked, right? And I'm sat there listening to it and I'm, size wise, I'm probably not as big as this person from a community point of view. I'm not far off though, if I'm honest. And I...

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