On this episode we’re joined by Jeremy Kingsley, Global Lead of Strategic Foresight at Economist Impact. Jeremy provides much useful insight into how companies can approach the adoption of AI in a responsible way while leveraging it to its fullest potential.We discuss:(2:38) The early adoption of AI in the financial services industry.(5:29) The importance of data protection and regulation for AI.(7:20) Why companies need to be transparent when using AI.(9:43) Different approaches to data regulation across regions.(13:43) Consequences of implementing AI without proper consideration of security and privacy.(18:11) How companies are rethinking business models and generating new products with AI.(20:39) The potential for AI to revamp industries like education and healthcare.(24:50) How AI can make jobs more efficient and lead to more creativity.(28:27) Key advice for industry leaders about how to experiment and be transparent with AI.Resources Mentioned:Jeremy Kingsley -https://www.linkedin.com/in/jeremykingsley/?originalSubdomain=ukEconomist Impact -https://www.linkedin.com/company/economist-impact/https://impact.economist.com/zendesk.com/communityusergroups.zendesk.comSign up for a free trial at Zendesk.com#CX #CustomerService #CustomerExperience

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