如果要问新加坡人最坑爹的本地物流是什么，想必80%的人会投票给新加坡邮政。在电商兴起之前，新邮政是一个垄断企业，不管其服务有多么差劲，顾客都别无选择。自从2019年“送信送给垃圾桶”事件曝光以来，新邮政因无法达到邮政服务标准，先后被罚款10万和30万。广大网友给新加坡邮政取了一个新的公司口号，叫做：“不主动，不拒绝，不负责”。一些明智的网友觉得这就是左边口袋的钱放进了右边口袋，罚款也不过是一出戏码，至于实际效果能有多少，他们都不报乐观的态度。脸书上控诉新邮政恶劣行径的顾客络绎不绝，然而这并未改变现状。新邮政的厉害之处，不仅仅是弄坏或送丢包裹，和找各种理由拒绝赔偿。更夸张的是 ，即便已经赔偿给顾客的金额，在顾客入账之后，新邮政财务，也能通过一系列手段，将补偿直接召回；而且不需要顾客本人同意，直接从个人账户提款。当娜塔莉跟我说这个遭遇的时候，我再次体会到了”窃钩者诛，窃国者侯“的内涵。
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