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撰寫營運計畫的最佳方式就是顛覆正常程序，從結果反推。精確界定你的終極目標，然後反推回來，確認你現在必須做什麼，才能得到完美的結局。針對未來進行逆向工程，釐清你達成目標必須做到哪些事。 這是職業運動團體的規畫方法。球員參加季前訓練時，每個人都知道團隊的目標是贏得總冠軍。他們所做的一切都是為了心中唯一的目標；沒有一位球員、教練團成員，甚至是該隊球迷，不知道球團的終極目標為何。參見原書網址。 -- Hosting provided by SoundOn
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