🌊 EP01 來賓介紹：Shaodun 🌊 Shaodun 在 CSM 領域已經累積了近 10 年的經驗！！！ 他目前於物流與供應鏈產業中，負責 Real time transportation visibility platform（即時運輸可視化平台）相關產品的 CSM 服務。 而在這次的節目中，Shaodun 將與我們分享他如何在這個充滿挑戰的產業中，運用他的專業知識和豐富經驗，推動客戶成功。從初期的專案啟動到長期的客戶關係維護，Shaodun 每一步都展現了他對這個產業的深刻理解和貢獻。 🌊本集亮點 🌊 ❍ CSM如何安撫客戶情緒？ ❍ 有產業行業背景對成為CSM是加分項嗎？ ❍ 隨著科技AI機器人出現，CSM這個角色會被取代嗎？ ❍ 以目前現況而言什麼產業需要的CSM更多？ ❍ 職場小年輕對於現在自己的產業與職位感到不確定，資深CSM的Shaodun有什麼建議？ https://www.instagram.com/csm.wavemakers?igsh=ZzQ1OWxjYWVxMzRr -- Hosting provided by SoundOn
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