🌊 **EP02 來賓介紹 **🌊 Andy：行銷科技產業的CSM 在本集節目裡Andy將與我們分享，他如何在不斷變化的行銷科技領域，利用數據分析的能力以及溝通技巧，深入分析客戶的使用情況和反饋。 Judy： 資訊科技產業的CSM 資訊科技產業中的客戶成功經理扮演著關鍵角色，專注於確保客戶有效使用公司的技術解決方案。 在本集節目裡Judy將與我們分享，如何透過小技巧了解客戶的需求和業務目標，並提供量身訂做的建議和支持，促進客戶的成功。 🌊 本集亮點 🌊 ❍ CSM除了像擺渡人還要會通靈？ ❍ 行銷科技產業的CSM需要有什麼特質呢？ ❍ 如何在限制當中發揮且滿足客戶的需求 ❍ CSM也要學會「向上管理」？ ❍ 面對一年一約的客戶要如何提前畫好未來藍圖？ https://www.instagram.com/csm.wavemakers?igsh=ZzQ1OWxjYWVxMzRr -- Hosting provided by SoundOn
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