🌊 **EP02 來賓介紹 **🌊 Andy：行銷科技產業的CSM 在本集節目裡Andy將與我們分享，他如何在不斷變化的行銷科技領域，利用數據分析的能力以及溝通技巧，深入分析客戶的使用情況和反饋。 Judy： 資訊科技產業的CSM 資訊科技產業中的客戶成功經理扮演著關鍵角色，專注於確保客戶有效使用公司的技術解決方案。 在本集節目裡Judy將與我們分享，如何透過小技巧了解客戶的需求和業務目標，並提供量身訂做的建議和支持，促進客戶的成功。 🌊本集亮點 🌊 ❍ 身為CSM面對不同客戶要有不同的人設？ ❍ CSM跟客戶之間的默契 ❍ Judy的客戶成功實際案例-「中山附醫提升teams使用」 ❍ Andy的客戶成功實際案例-「科技公司發展電商」 ❍ 大學科系選什麼跟成為CSM有關連嗎？ https://www.instagram.com/csm.wavemakers?igsh=ZzQ1OWxjYWVxMzRr -- Hosting provided by SoundOn
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