🌊 EP11 來賓介紹 🌊 Clara：在餐飲管理系統產業擁有4年經驗的CSM 專注於餐飲管理系統的推廣與服務，負責全球客戶經理的管理以及客服部門等業務，致力於幫助企業客戶充分利用平台資源。在本集節目裡Clara將與我們分享，如何了解客戶的需求和業務目標，促進客戶的成功。 Marissa：在金融科技產業有2年經驗的CSM 專注於數位資產跟區塊鏈產業，Marissa致力於為客戶提供最佳解決方案，並提供量身訂做的建議和支持，了解客戶需求達到客戶成功。 🌊 本集亮點 🌊 ❍ FinTech產業CSM的價值是？ ❍ CSM管理者角度經驗分享 ❍ Clara的客戶成功溫馨小故事-「客戶成功帶回來的回饋很重要」 ❍ 區塊鏈、加密貨幣相關產業的CSM未來有什麼趨勢？ 🌊 我們的社群 🌊 https://www.instagram.com/csm.wavemakers?igsh=ZzQ1OWxjYWVxMzRr #podcast #career#CustomerSuccess#CustomerExperience#ProfessionalDevelopment#CareerGrowth#職場#專業#知識#產業#成長#客戶成功#客戶成功經理#客戶體驗#成功經驗#專訪 -- Hosting provided by SoundOn
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