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Aaron Lee

๐Ÿ‘ค Speaker
229 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

We're using AI to do some of, I call it behind the scenes stuff, back-end processing.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

Now with the chat GPT, we can actually do kind of like more front end.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

We can have an AI voice bot to talk to you that can collect your name, your email, your phone number.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

We can actually have a conversation with you.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

And the outcome of the conversation is we have the entire call flow.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

We know where your customers are calling you from the time of the day, the day of the week, where did they call you from?

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

and what they're calling about.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

So if you look at the calls and the chats today, ChatGPT, they're using all the public data, public information, but there's so much information that is not public.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

Like all the calls and the chats for the company and for the businesses, they're not.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

So we have all the advantage.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

And on top of that,

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

If you look at all the generative AI, they can afford to make mistakes.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

But for us, we can't, right?

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

If the business is saying, hey, we charge like $50, like upfront kind of like reservation fee and other business, they charge nothing.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

We have to tell the exact right answer every time.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

We cannot make up an answer.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

I think that is where the AI becomes a little bit challenging because of the accuracy, like AI hallucination.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

latency right if you look at chat gpt sometimes it takes three to four seconds yeah wants to come back so just be clear on capitalization have you raised equity to date and if so how much yes we did we did i think together like we raised like with us angel investors and the safe note i think i was close to 13 1 3. yeah okay and what was a safe note cap was it capped or uncapped

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

Oh, it's much higher than that.

SaaS Interviews with CEOs, Startups, Founders
Smith AI Breaks $22m ARR Helping Companies Manage Voice, Chat Support, $100m Cap, Burning $300k per Month

I think it's higher than that.