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Aaron Lifshin

๐Ÿ‘ค Speaker
174 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

Yeah, absolutely.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

And, um, I try to, I try to really keep open to the signals about the different needs and different industries where this is necessary.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

So I'm finding an online broadcasting space, very interesting for this.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

Uh, a lot of the competitors I'm seeing really focused on the event space, uh, event and conferences.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

And, uh, there is a definitely kind of easy, quick, uh, quick gains, uh, quick money there.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

But, uh,

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

And also in the enterprise, in the university space, in the education space, in the broadcast, online broadcast space.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

I think there is real interesting opportunity for Meeting Pulse and other similar softwares.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

This one is a tricky one because as we talked about, it's like who do you count?

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

How do I count in the churn?

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

Churn is definitely a lot higher than I would like right now.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

I would like more customers to kind of stick with the product for longer.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

In some of the larger enterprises, we gain enough traction where people start to expect it, expect the tool to be used.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

But in some of the smaller use cases, we don't get the traction.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

I think year on year, I'd want to be below 30%.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

In terms of churn, yeah.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

I keep 70% of customers year on year.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

But I find it's just really competitive space.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

There's new entrants all the time.

SaaS Interviews with CEOs, Startups, Founders
1635 How He Plans to Get Churn Under 30% Annually in Event SaaS Space

And there isn't really a standard.