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Aimee Look

👤 Speaker
35 total appearances

Appearances Over Time

Podcast Appearances

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

Yeah, I mean, it definitely is important to note that private label is growing.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

It's of increasing interest to consumers.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

But what retailers and brands are able to do now, thanks to AI and just advanced technology, is be more dynamic with their pricing models.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

Walmart, for example, has talked about how they've been changing prices at an individual item level.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

in closer to real time.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

And that's really beneficial for them.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

And obviously, they've been doing extremely well over the last couple of years because of this economic environment and their ability to adjust.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

And the more retailers implement that type of fluctuating dynamism with their prices, the more they can react in real time to the market and to the consumer needs and offer them the best prices at that moment, kind of meet the consumer where they're at.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

Receiving personalized promotions, for example, if they download the app or seeing numbers change day by day, depending on expiration dates or stock availability.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

Exactly.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

And so that's why I'm thinking about this in a lot of ways as profit protection and not necessarily always cost reduction, because there's only so far you can slash your costs.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

So a lot of times we think about that as lowering the prices for the consumer in the moment.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

But sometimes it's not that.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

Sometimes it's maintaining the higher price point or even lifting prices a little bit when you know the consumer is willing to pay more.

WSJ What’s News
How Retailers Are Coping With Cautious Consumers

Thank you for having me.

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