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Alex Quilici

๐Ÿ‘ค Speaker
255 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And so it was creating a better value proposition.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

It was one thing to, we'll block most of them.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

We'll give you some customization.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

It's another thing to say, nope, we guarantee it.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

We're going to block every single robocall.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

There's no way a robocall is going to get through.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And when we were able to deliver on that promise, we're seeing that churn goes down and we can charge more.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

No, we're in the 20-ish range, I think, somewhere in that ballpark.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

It's something that started with one paying customer two years ago.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And so that's pretty good to get that kind of growth.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And I think we're going to see a double or more in the next year, just at the pace.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

Yep.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

I'd say 80-20 is a rough approximation of where we've gotten to somewhere in that ballpark.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

I think if you look out two years, it's going to be the other way around.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And we can see it for three years, it's going to move to, well, probably 40% B2C, 60% B2B and go from there.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

So consumers growing steadily, but slowly B2B is doubling every year or more.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

So we have 30 full-time employees, but the really interesting story is that during COVID, we were able to take advantage of remote work, which enabled us to hire people all over the world, including as contractors.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

So the total team size is approaching 70.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

But a lot of that are people who work on a contract basis.

SaaS Interviews with CEOs, Startups, Founders
How he Broke $10m ARR moving from 65k B2C Customers to 20 B2B Enterprises

And we found that's a really efficient way for us to get development done, get certain kinds of marketing done, do customer support.