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Alex Raymond

๐Ÿ‘ค Speaker
193 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

Yeah, great.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

Fantastic.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

Thanks for having me.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

Great, so Kapt is a software as a service, so a SaaS company, specifically to help account management teams get more visibility into their existing accounts, understand how to expand and grow

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

that revenue stream.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So it's for key account managers, a very specific subset, typically of a sales team.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So our customers usually have fairly concentrated revenue base.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So what I mean by that is they could have, you know, they have that classic Pareto principle where 20% of their customers generate 80% or more of their revenue.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

And so what they're looking to do is really maximize the value that they get and the value that they give to that small number of customers that makes up the most of their revenue and profits.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So captive can range.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So typically, our customers are paying today anywhere from about 25,000 to about $100,000 a year.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So it's not a $5 a month web app, this is meant to be something really specific for

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

large, high-value customers.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

One of the things that I joke about all the time, Nathan, is I say that Capda is for your million-dollar accounts.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So you've got accounts that are big and complex and multi-stakeholder.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

Those are worth tons of money to your company, and therefore you need to really focus on them.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

And just for example, some of our customers have single accounts that are currently being managed in our system upwards of $50 million a year.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So big, serious, you know, high stakes business.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So this product was launched about two and a half years ago.

SaaS Interviews with CEOs, Startups, Founders
1427 Tool Helps You Drive Expansion Revenue, Passes 30 Customers $700k in ARR

So that's the beginning of 2016.

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