Alexa Miller
speaker
294 appearances
3 recordings
1 series
first heard Apr 2025
last heard Jun 2025
Alexa Miller’s voice in public audio — every appearance, attributed to the second.
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Appearances
All the actions associated with curiosity and learning and co-creation of health are
rather than a place to shut down and feel the stress of not knowing when you're the expert.
It's that mismanagement of uncertainty in those moments that is a root cause of so many errors.
The more I learn about the research, you know, patient safety experts who certainly do not agree on everything really do agree across the board that that critical zone of uncertainty
And communication in uncertainty is like this tipping point place of things either going very well in healthcare or going wrong.
The uncertainty is just as authentic.
It's just as real, but it's very low risk.
You know, nobody's life is on the line.
No resources are on the line other than the time that you're taking to learn.
And works of art also put forth an expectation that there's many different things we could potentially see.
Paul Hahn has an article on varieties of uncertainty in healthcare.
And that one really demystified for me a way of thinking about it, which is to break it down into like three chunks.
So is the uncertainty arising from probability?
Like, okay, there's a 20% probability of benefit from this treatment.
That's a probability uncertainty.
Is it arising from ambiguity?
That's when you really don't know.
Maybe we have a 10% to a 30% probability of benefit from the treatment, but the experts also totally disagree about the different kinds of treatments and their benefits, and we just don't have enough scientific evidence.
So that's a different kind of uncertainty.
And then lastly, he talks about complexity.
Showing 101–120 of 294 · page 6 of 15
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