Alicia Malone
speaker
553 appearances
16 recordings
1 series
first heard Oct 2024
last heard 10 Aug
Alicia Malone’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 7 in all, peaking in Aug 2026 with 1.
Appearances
This episode of Coffee with the Council is brought to you by our podcast sponsor, Clone Systems.
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Welcome to our podcast series, Coffee with the Council.
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I'm Alicia Malone, Director of Communications and Public Relations for the PCI Security Standards Council.
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Today, I'm excited to bring you a preview of our 2026 Europe Community Meeting keynote speaker, Ken Hughes.
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Ken is a leading consumer and cyber behavioralist
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known for his dynamic high energy presentations and his ability to translate complex ideas about technology, behavior, and trust into powerful insights for global audiences.
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At this year's community meeting in Edinburgh, Ken will take the stage with his keynote, Securing the Future, Human Trust, AI Intelligence,
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and the heart of payment security.
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Ken, you're known for bringing a completely different perspective on topics like technology and customer experience.
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As you prepare to join us in Edinburgh, what drew you to the world of AI and what excites you most about speaking to this audience about payments?
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So speaking of trust, your keynote centers around a powerful idea that in payments, trust isn't just a metric, it's the currency.
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When you look at today's payments landscape, what do you think organizations still underestimate about the role of trust?
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Yes, you mentioned
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being both terrifying and exciting, and it's really played an increasingly significant role in both defending and attacking payment systems.
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So from your perspective, how should organizations think about this balance using AI to strengthen security while also managing the new risks that it introduces?
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That's a really great segue into my next question when you mentioned feeling safe.
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One of the themes you explore is that security is not just technical, it's emotional.
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Can you talk a bit more about what you mean by security as an experience and how organizations can design for trust in a way that customers actually feel?
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This podcast is sponsored.
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The views and opinions expressed are those of the sponsor and do not necessarily reflect the official standards or position of the PCI Security Standards Council.
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