Alison Beard

speaker

446 appearances 12 recordings 1 series first heard Jul 2026 last heard 5d ago

Alison Beard’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months

Recordings per month over the last 12 months — 12 in all, peaking in Sep 2026 with 5.

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Well absolutely.

I do

measure like who's a good locker room guy, right?

Yeah, exactly.

So what are the six elements of HQ?

So you mentioned your hesitation at wanting to expand and you expanded not only to sort of more restaurants in New York, but then

Shake Shack, which is a international chain now.

So why did you or how did you get comfortable?

making that leap and not being

Absolutely in touch with every part of your business.

In the position that you're in now, how do you stay in touch with the culture sort of on the ground?

Oh.

Yeah.

In periods when you've either encountered problems on those visits or you've

sensed that sort of the entire corporate culture is slipping.

I think in the book you described it as like going sideways.

How do you move to correct it?

Yeah.

So we talked about hiring for hospitality quotient and technical skills and and ultimately good judgment.

How do you indoctrinate people into the culture so that everyone is on the same page and then also incentivize adherence to it?

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