Allison Pugh

Those are all things that other researchers as well as my own research has found. And when you're not seen, it can really dissuade you from following good advice because you don't hear the good advice. You don't think that it's relevant to you or it doesn't feel like it recognizes the particularities of your situation.

Those are all things that other researchers as well as my own research has found. And when you're not seen, it can really dissuade you from following good advice because you don't hear the good advice. You don't think that it's relevant to you or it doesn't feel like it recognizes the particularities of your situation.

Those are all things that other researchers as well as my own research has found. And when you're not seen, it can really dissuade you from following good advice because you don't hear the good advice. You don't think that it's relevant to you or it doesn't feel like it recognizes the particularities of your situation.

That's right. It's kind of most obviously true for therapists. It's also true for teachers. It's also true for primary care physicians. So those seem like almost the most obvious cases. But it's also true for, you know, I interviewed people who were like community organizers. I interviewed people who were funeral home directors, home health care aides. sex workers, even police.

That's right. It's kind of most obviously true for therapists. It's also true for teachers. It's also true for primary care physicians. So those seem like almost the most obvious cases. But it's also true for, you know, I interviewed people who were like community organizers. I interviewed people who were funeral home directors, home health care aides. sex workers, even police.

That's right. It's kind of most obviously true for therapists. It's also true for teachers. It's also true for primary care physicians. So those seem like almost the most obvious cases. But it's also true for, you know, I interviewed people who were like community organizers. I interviewed people who were funeral home directors, home health care aides. sex workers, even police.

I interviewed a detective. I interviewed somebody who works with prison guards, people you wouldn't expect to be particularly empathetic or who themselves might not talk about relationship as an important part of their work. But seeing the other is part of how people do their jobs across many occupations.

I interviewed a detective. I interviewed somebody who works with prison guards, people you wouldn't expect to be particularly empathetic or who themselves might not talk about relationship as an important part of their work. But seeing the other is part of how people do their jobs across many occupations.

I interviewed a detective. I interviewed somebody who works with prison guards, people you wouldn't expect to be particularly empathetic or who themselves might not talk about relationship as an important part of their work. But seeing the other is part of how people do their jobs across many occupations.

Connective labor is the act of seeing the other and the other feeling seen. You know, this is very common in sales, for example. If you want to sell something to somebody, they're more likely to buy it if you convey to them that you see that they have a particular problem that this solves or you see that they have a particular approach that this solves.

Connective labor is the act of seeing the other and the other feeling seen. You know, this is very common in sales, for example. If you want to sell something to somebody, they're more likely to buy it if you convey to them that you see that they have a particular problem that this solves or you see that they have a particular approach that this solves.

Connective labor is the act of seeing the other and the other feeling seen. You know, this is very common in sales, for example. If you want to sell something to somebody, they're more likely to buy it if you convey to them that you see that they have a particular problem that this solves or you see that they have a particular approach that this solves.

you know, kind of works with or whatever, you know, like the seeing is kind of the engine powering so many different outcomes that we are pointing at and thinking about that is so important in so many different occupations.

you know, kind of works with or whatever, you know, like the seeing is kind of the engine powering so many different outcomes that we are pointing at and thinking about that is so important in so many different occupations.

you know, kind of works with or whatever, you know, like the seeing is kind of the engine powering so many different outcomes that we are pointing at and thinking about that is so important in so many different occupations.

Exactly. What I felt was not known is how much these different occupations have in common and how it extends well beyond prototypical ones. So like the hairdresser also needs to be able to see you, to be able to give you a haircut that you want and have you accept that haircut. And it's actually a dynamic.

Exactly. What I felt was not known is how much these different occupations have in common and how it extends well beyond prototypical ones. So like the hairdresser also needs to be able to see you, to be able to give you a haircut that you want and have you accept that haircut. And it's actually a dynamic.

Exactly. What I felt was not known is how much these different occupations have in common and how it extends well beyond prototypical ones. So like the hairdresser also needs to be able to see you, to be able to give you a haircut that you want and have you accept that haircut. And it's actually a dynamic.

And that dynamic is common in many different kinds of jobs, not just the ones that have articulated how important relationships are.

And that dynamic is common in many different kinds of jobs, not just the ones that have articulated how important relationships are.