Amanda Whitener

post payments based on contractual allowed amounts you need your contracts to do that follow up on ar until every penny due the center is delivered by the payer you need your contracts to do that as well and have a great rapport with the patients on the back end so that you can continue to obtain any additional balance that remains which hopefully at that point isn't much

Yeah, I mean, I would say just focus on the fundamentals.

When margins are tight, the little things matter.

So you want to make sure your front end teams are supported and trained, that documentation is clean, and authorizations are handled right the first time.

When those things are solid, you're not just improving your cash flow, you're actually building confidence across your entire organization.

So you can weather the noise because you know your processes are strong, right?

And don't be afraid to ask the ASC-specific experts and listen to what they have to say.

Anybody in this industry knows that it's very nuanced.

It's different than HOPD.

It's different than clinics.

It's very different.

Even if you've been in the industry for 30-plus years, it continues to change.

So knowing that there are specialists for each step of the revenue cycle –

as well as those who understand the payer landscape in a way that requires that dedicated attention to the way they operate, that's huge.

So you wanna lean on your resources that may have additional expertise in any area you may be struggling with.

And don't be afraid to ask those questions no matter how long you've been in the industry.

This was awesome.

Thank you, Lucas.